Promoting Intergenerational Leadership With Natalie Miller (Part 2 of 2)

November 13, 2020

This is the second part of a two-part interview conducted with Natalie Miller, a systems engineer with Booz Allen Hamilton, active member of the ShapingEDU community, and a University of Maryland graduate student. An article drawn from the interview is available on the ShapingEDU blog.

Switching gears, has broadband access been an issue for you and your colleagues in online learning environments?

In a work and personal setting, yes.

In a personal context I have mainly just had connection issues on different days that prevented me from getting work or school done online. It is amazing how much we rely on these connections and how much stops when they disappear.

The hardest situations I have heard today are the power outages in Los Angeles county. The power companies in the area keep shutting off power because of the risk of downed polls and fires, but every time there is a power outage, it sets students and teachers a day behind, keeps individuals from working, and takes away connections for everyone in those areas. At the end of the school year, students are going to be in classes much less than other areas because of this situation, meaning they may be behind other students and may not be meeting the mark as often as other districts.

Seeing how broadband can affect an individual so dramatically shows how essential it is for everyone to have equal opportunity to resources, and how stressful not having these resources could be. I actually took the train up the coast this past weekend, and I know I was stressed when my call was cut out for five minutes! With public locations including libraries and Starbucks being closed for a period of time, it was even more difficult. 

During the pandemic, having outdoor Internet cafes, or opportunities to receive more reliable, battery operated/remote access equipment are two ideas that could be helpful.

One last switch to hit a topic that clearly is of interest to you: I know you have a long-standing passion for and impressive involvement in advocating for open education resources. Care to add anything more to what you’ve already said about how you were drawn to that topic under the tutelage of your dean, and some of the work you’re doing or have done?

Open Education is the future of education, and it can teach everyone so much. In times like the pandemic, creating open materials could help to foster the communities everyone misses, and help individuals to gain development or show progress from opportunities they may have lost. Today’s emotional climate has been so unstable; by working on open publishing or assisting on making materials for students, individuals can provide the assistance and compassion that these students need in times where funds and emotions are tight.

Natalie Miller

From my experience, groups like College of the Canyons Open Educational Resources and ShapingEDU have been some of the most positive and supportive communities I have been a part of, which is why I continue to come back and be a part of them. The synchronized mindset of wanting the best for others, and for the community is what drives them, and that is honestly the type of communities America and the education system need right now. Education will always be the future, and supporting the students in the system is how to support the future.

What have I not asked that you hoped to cover regarding learning, leadership, broadband access, or open education resources?

“How would you advise someone to become a leader in education?” 

One of the most unique things about education is how many different individuals are involved. In the educational community, there are almost no limits to the number of backgrounds, races, specialties, ages, genders, or any other identifiers that exist, but with all this diversity I want to remind everyone that you can be a leader, especially in education. 

“How?”

Find what you are passionate about. Surround yourself with individuals that will support you. Make a plan. Think about what you see that needs to be improved. 

When I just started school, I made the mistake of thinking I was just there for the degree and all I needed to do was show up to classes. When I started doing more than that, I became more than that. When you become passionate about something, like education, you should learn about it enough that you have no doubt in your mind that you are an advocate, and then people will listen. 

Being a leader is also listening. Once we all start listening to each other, we can all lead each other to better systems and processes that will drive us toward equality, equity, and opportunity for all. 

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Promoting Intergenerational Leadership With Natalie Miller (Part 1 of 2)

November 13, 2020

This is the first part of a two-part interview conducted with Natalie Miller, a systems engineer with Booz Allen Hamilton, active member of the ShapingEDU community, and a University of Maryland graduate student. An article drawn from the interview is available on the ShapingEDU blog.

Let’s start with an easy one: what initially drew you into ShapingEDU?

When I was doing my undergrad at Cal Poly San Luis Obispo (I was a transfer student), the CSU Chief of Innovation, Michael Berman, had suggested me for this event because of my work in Open Education. Being so involved in Open Education, and just passionate about my own journey, as well as other students’ journeys, I wanted in. I wanted to make a difference in the education community, and the fact that there were others who would be willing to listen to an undergrad student is amazing. The act of listening to students alone is what brought me on board and gives me hope for an education system that listens and caters to their students more. 

You have, since that introduction, actually jumped right into a leadership position in the community as one of two “co-mayors,” with Trevor Ellis, for the “Bolster Intergenerational Leadership for Learning Futures” neighborhood. Can you describe what you and Trevor are doing there?

In the “Bolster Intergenerational Leadership for Learning Futures” neighborhood, Trevor and I are working toward creating proposals, solutions, and ideas to help integrate different levels of learning and leadership in an educational path. 

There are two ways to look at “Bolster Intergenerational Leadership for Learning Futures:

*Having different levels (i.e., elementary, high school, college) come together to support each other and learn. This could be extremely effective because less-developed-level students could learn from more developed students, and more developed students could prove their knowledge by sharing it with less-developed students. The leadership would also promote confidence.

*The second way one could look at it is simply giving more leadership to students in classrooms, which is closely related to the concept of Open Pedagogy, a close cousin of Open Education. Open Pedagogy is the idea that students should be able to create their own classroom: e.g., make their own tests, help create their materials, and even teach lessons to each other. The professors are still very much involved, but it is more [that] they are encouraging, correcting, and cultivating students minds than lecturing. Students should have more of a say in what their education path is, and by doing Open Pedagogy, they would have more control over what assignments and things they want to learn. 

Detail from ShapingEDU 10 Actions document
Illustration by Karina Branson/ConverSketch

Trevor and I are specifically looking into what communities we could cultivate to meet goals like the ones above, as well as what materials would be helpful in guiding individuals to understand how to encourage leadership at different levels. In the end, I think a toolkit will be helpful in doing so.

Your description of Open Pedagogy very much parallels what I experienced in connectivist MOOCS [massive open online courses], where “faculty” and “learners” were co-conspirators in the learning process. What experiences have you had with that experience of being a co-conspirator in learning?

In my education path, I have had more opportunities to be a co-inspirer than most students, but I hope to not be the exception one day. 

One of the best classroom settings I was in, a professor split us into groups of three to four students to teach different lessons throughout the quarter. This was great because it made sure that the group presenting knew the material front and back, and it also gave the class a slightly different style of learning each period that would keep it interesting. The professor would look at our lesson plan ahead of time, advise us, and bring up anything that we missed, but it allowed students to control what was talked about a little more, and make it in a language that was relevant to their peers. 

Outside of classrooms, I have been so fortunate because I was pulled into Open Education by the Dean of the Library and Distance Learning at College of the Canyons in Valencia, California, James Glapa-Grossklag. When I was nineteen, James pulled me into a position where I had no idea what Open Education was, and told me to run with it. I ended up creating a full program: a workflow, marketing materials, and a website [Zero Textbook Cost] that grew so fast that five individuals had to replace me when I left the program. Seeing a previous teacher—and current Dean—give me that opportunity and responsibility so young in my educational career allowed us to be inspired by each other and opened up other opportunities like public speaking, faculty assistance, and heading grants. This allowed me to believe there is no limit to what a student can do. [Note: the website has changed, but still all work is done by other students.]

Returning to the theme of leadership: would you mind telling a story of how a leader in education or elsewhere has fostered your own interest in promoting leadership for learning futures?

Open Education Consortium logo

Honestly, the Dean at College of the Canyons, James Glapa-Grossklag, is the individual that inspired me to want to promote leadership for learning futures. After working with him at College of the Canyons, he continued to promote me: helped me to receive the Open Education Consortium’s first global student award in 2018 for my work at College of the Canyons, continued to introduce me to individuals in education who helped me on my journey, allowed me to give advice to one of his sons and mentor him, and advocated for me to be a keynote at multiple conferences. He had so much confidence in me and spent a large amount of time mentoring me even after I left College of the Canyons, I knew I wanted to help empower and encourage others. It was all for the wellbeing of others and my peers, and he just made it look so easy. He also mentored many individuals after me which was amazing to see as well. 

At Cal Poly I also got involved in Entrepreneurship. Seeing my peers inspired me to promote leadership for learning futures because I could see how ready and eager they were to learn, and they were creating startups while in college, which is very ambitious. Seeing how my peers hadn’t had the same opportunities of having a voice in their education as I did, I knew I wanted to take on the role of raising awareness and empowering these incredible students who were already capable of so much.

This all sounds closely related to the ShapingEDU “Connecting Student Voices” initiative that ShapingEDU Innovator in Residence Anita Roselle is beginning to develop. Do you have any connections to that initiative?

I don’t think I have any direct connections to that initiative yet, but I can easily see how it would connect. What I love about ShapingEDU is how closely everything is connected because it has the intention to improve education for students. 

[The] “Connecting Student Voices” initiative sounds inspiring because a consistent gap in student’s education is often that there is a limited span of two to four years to accomplish things in school. If there was an opportunity to help students come together and unite their educational thoughts, their education would be improved even more!

“Coming together” has always been an issue for students, and it has become even more challenging given our current pandemic/shelter-in-place situation. How is that affecting you and your colleagues in school? 

The pandemic has been a hard time for everyone, and it I have seen individuals from my undergraduate degree, workplace, and graduate degree suffering because of the lack of social interaction. I actually signed up for online classes knowing I would be starting my graduate degree in the pandemic, and although they are not in person, I have been able to chat on the phone with many individuals, chat online, attend online classes, and still make a few friends. 

The difference between pre-pandemic classrooms and post-pandemic classrooms for me is that I was able to meet strangers just by asking for the homework, or greeting them, where now it seems more direct. I am still learning a lot, but losing the lessons of social interaction are rough because in undergrad, the social interactions are often where one learns the most. At my workplace, I have been fortunate because in all of my undergrad I was able to practice communication in person, over email, in stressful situations, and public speaking in front of others, but so much of that connection between individuals is disintegrating and it is hard to gain if one does not already have it. 

Education is so strongly based on personal connections, convincing and critically thinking together, and pushing the limits together, and online education has not pivoted to meet that fast enough. Seeing students suffering because they are limited to individual paper projects is isolating and lacks the human nature education needs. Education needs to make sure it continues to shift to bring individuals together and keep it collaborative and approachable to everyone involved. {done}

What steps would you recommend to anyone (instructor or learner) who is struggling to succeed in our current learning environment?

Disclaimer: I have become more of an extrovert over the years. 

Individuals who are currently struggling in this isolated learning environment should start with the basics of forming or assigning groups. Throughout my whole education, having individuals to talk to and ask for support on missing assignments, or not understanding topics, has been essential. Most individuals were not made to function alone, and everyone needs a support system. Plus, everyone’s learning style is different, and the kinetic and auditory learners (because they often like to have conversations and visuals to think through things) are the ones suffering the most. Being away from a traditional learning environment is most likely limiting everyone’s learning abilities. With groups, each individual could get the attention they need, collaborate, ask questions in a more private setting, and socialize virtually. Be sure to also organize meetings just for socialization because it is just as essential! 

Besides groups, I think it is essential to understand how to step away from screens. Lately, I have been finding myself on a screen for 10+ hours a day, and when things don’t make sense, it is essential to stand up, stretch, and get some fresh air. One thing many individuals who are not on computers as often may not realize is how positioning to the computer can cause pain, and to remember that humans were not built to live on a screen. Getting up from a screen and doing a little exercise is a great mental reset.

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Adapting to Change, Loss, and Possibilities: Virtual Collaborative Learning (and Doing) With ShapingEDU

October 16, 2020

Suzanne Lipsett, a writer I very much admired, insisted at the beginning of Surviving a Writer’s Life that what we do with our experiences—i.e., write about them—is as important as having those experiences in the first place.

Living and then sharing our lived experiences through storytelling is at the heart of the communities I most adore. I see it in my continuing interactions with colleagues in the #etmooc and #lrnchat communities. I consistently look forward to it within the context of the biweekly gatherings of Maurice Coleman’s T is for Training podcast community. It’s what keeps me connected to Jonathan Nalder’s FutureWe community. And it is an idea that resurfaced for me earlier this week—and, of course made me immediately want to write about it—when members of one of those communities (ShapingEDU) released a free online “Toolkit for Producing Collaborative Events to Shape the Future,” the third in a continuing series of online publications that celebrate what we accomplish together by documenting those successes.

Formally (and playfully) titled ASU [Arizona State University] ShapingED-YOU!, the ASU ShapingEDU toolkit follows the pattern employed in the earlier online resources: Stakeholder Inclusion Framework, an online inclusivity and access resource jointly produced with the Penn State CoAction Learning Lab to help those involved in the technology planning process, and a second ShapingEDU/CoAction Learning Lab collaborative resource, Building Effective Communities of Practice, which included contributions from more than 20 co-authors drawn from the ShapingEDU community and working together—often asynchronously—online. The publications, like the community itself, are dynamic examples of the commitment to playfulness and collaboration that runs through and nourishes this community of “dreamers, doers, and drivers shaping the future of learning in the Digital Age.”

More importantly, the publications and the ongoing work produced through ShapingEDU are tremendous, positive examples of how some communities entered this social-distancing/sheltering-in-place/pandemic-plagued world creatively and positively and continue to thrive in spite of the tremendous challenges and tragedies we face every day. Thriving because of the commitment to positive action. To creativity. To playfulness. To collaboration. And to looking forward to creating a new and better future without ignoring a far-from-perfect past and present.

A glance at the table of contents for ASU ShapingED-YOU! sets the tenor for what awaits you. The publication begins with an introduction to this “value-led,” “action-oriented,” “community-driven” community’s work, and then focuses on two of the community’s most engaging, productive gatherings: the annual “unconference” which began as a yearly face-to-face working session to dream and drive and do before switching, in the middle of the 2020 unconference, to an online working session/virtual conference, and the newly-established online Learning(Hu)Man weeklong campy summer camp for teacher-trainer-learners exploring concrete possibilities for shaping the future of learning.

And that’s where the entire endeavor becomes tremendously, wonderfully, twistingly “meta” in the sense that the events themselves become examples of how creative blended communities can and are thriving as much because of the challenges they face as because of their commitment to exploring and addressing those challenges. Using both events as case studies, the writers of the toolkit begin with four “top tips”: “Identify your North Stars” in terms of what those guiding stars are for your event; “Foster Interaction” by creating “spaces and mechanisms for community members to connect”—connections are the center of the ShapingEDU universe; “Set Everyone up for Success” by setting expectations and making every possible effort to “empower the community with resources, templates, support systems and clear instructions”; and “Tell Your Story…though focused emails, social media, and multimedia” along with graphic facilitation as “a co-creation tool.”

The case study centered around the unconferences takes us engagingly through the process of setting the stage through interactive exercises before the events even begin: community members submitting questions/suggestions, community members being invited to serve as event participants/designers/facilitators—and much more. The importance of fostering high levels of face-to-face and/or online interactions that are meaningful to participants and conducive to achieving the concrete goals the gatherings are designed to pursue. And the need to end the gatherings with a significant, community-developed catalyzing action (e.g., a communique that serves as a roadmap for continuing collaboration) that offers everyone a clear view of how the event fits into the community’s long-term, results-oriented work.

Moving into the theme of “community camp” as a way to energize changemakers and catalyze action, the Learning(Hu)Man virtual summer camp becomes another inspiring story for any teacher-trainer-learner seeking ways to creatively foster productive, positive learning experiences within the learning communities we serve. The combination of tips, photos, screenshots, and descriptions provides a concise roadmap that can easily be adapted for use by a variety of educator-trainer-learning activists.

And, in the spirt of collaboration and resource-sharing that is at the heart of this publication, it concludes with an invitation to contact ShapingEDU community members for further information and opportunities for collaboration—which is, when you think about it, the greatest gift of all to anyone struggling to survive and thrive in a rapidly-changing topsy-turvy pandemic-driven world.

–N.B.: 1) This is the twenty-second in a series of reflections inspired by coronavirus/ shelter-in-place experiences. 2) Paul is serving as one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021), which includes producing articles for the ShapingEDU blog.


Promoting Universal Broadband Access With Dianne Connery (Part 2 of 2)

October 7, 2020

This is the concluding segment of a two-part interview conducted with Dianne Connery, director of the Pottsboro Area Library (in Texas) and a ShapingEDU colleague who has been a long-time proponent of universal broadband access, particularly for those in the community she serves. An article drawn from the interview is available on the ShapingEDU blog.

Let’s pivot a bit to focus on how successful partnerships that benefit everyone involved are developed. During a recent webinar you did for WebJunction, you talked about a variety of innovative approaches you and your colleagues in Pottsboro have taken in an effort to provide broadband access. Would you mind describing the partnership you created with a local conference center there in Pottsboro?

We work to support local businesses. Being in a tourist destination (Pottsboro is on a large recreational lake—Lake Texoma), our businesses were especially hard hit by the pandemic. Outside of city limits, access is more difficult. We talked to the manager of a resort hotel/conference center about the possibility of using their parking lot as a Wi-Fi hotspot for students. As part of that partnership, we shared our goal of getting media attention about the project. In fact, it has received national attention. When I took photos of the Wi-Fi hotspot, I made sure to take the picture from an angle that showed the resort in the background. This trailer was provided by by ITDRC [Information Technology Disaster Resource Center]. There was no cost to the resort or to the library. It was the library acting as the connector between organizations who could meet the need and the community.

Any stories from Pottsboro residents showing the positive impact that the placement of a Wi-Fi hotspot in town had?

A grandmother who is raising her three grandchildren in nearby apartments used that Wi-Fi for the kids to do their schoolwork. Not only did she not have Internet at home, but she doesn’t have a car. When the schools shut down, being able to walk to that hotspot was the only way the kids could finish out the school year. College students who came back home when their schools shut down used it for accounting homework and test taking. Fortunately, we have a board member who also lives in the nearby apartments who was able to capture some photos and get photo releases. That is part of being strategic with finding funding—being able to put a human face on the issues.

You have, in other conversations we have had, talked about the difference between what standard maps show in terms of broadband coverage and what coverage actually exists. Would you describe what you’ve seen and talk about what we can do to address the disparity between the maps and the actual situation impacting people who need broadband Internet access for work and learning?

One of the difficult national issues is no one has a clear picture of what the real extent of the infrastructure problem is. In short, the FCC maps are created by self-reporting from Internet providers. A provider considers an area covered if one home in a census block could potentially receive service. Self-reporting from providers results in tremendous over-reporting. Some organizations are working towards more accurate maps, but it is very labor intensive. Connected Nation is creating new maps. Their process is sending field engineers to drive every road in the county with equipment that looks for signals. (I’ve spent the morning riding around with two field engineers who were sent here to map coverage in Grayson County through funding provided through Texas Rural Funders.) The engineers take pictures of a variety of towers, power lines, etc. to figure out where actual coverage is. This is an area [where] I would like to see rural libraries take the lead. One of the first steps is to figure out if access is available. After that, we need to know if it is affordable. After that, we need to make sure devices are available. After that, the users have to have the digital literacy to use it. It is a complex problem with no quick fixes.

Drawing upon your extensive experience, what would you suggest individuals can do to support broadband access locally, regionally, and nationally?

Connect people who have an interest in the issue to work together. Who has an interest? Schools, businesses, libraries, realtors, health care providers, non-profits, internetproviders, people who work from home, and families. Sometimes even people in this small town don’t agree on whether or not there is a problem. If they have robust service in their home, they don’t understand that a house down the block might not be able to get a connection. I think gathering all the stakeholders to discuss what the current status is would be a great start.  

What have I not asked that you hoped to cover?

The only thing that comes to mind is that speaking to you has brought into focus the importance of storytelling. This is such a dry subject that it is easy for people to glaze over. By telling the stories, I think we have more of a chance of motivating people to work towards solutions. We are developing a coverage map with interactive markers that will tell the story of the person who lives in that location. All of this talk about spectrum, bandwidth, and infrastructure is about real people living their lives and trying to do the best they can.

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Promoting Universal Broadband Access With Dianne Connery (Part 1 of 2)

October 6, 2020

This is the first part of a two-part interview conducted with Dianne Connery, director of the Pottsboro Area Library (in Texas) and a ShapingEDU colleague who has been a long-time proponent of universal broadband access, particularly for those in the community she serves. An article drawn from the interview is available on the ShapingEDU blog.

Let’s dive right into the substance of what you’re doing. What first drew you to the challenge of providing broadband Internet access for work and learning?

Dianne Connery

Working in a rural library, I talk to people every day who struggle with not having access to broadband. Their stories inspired me to work to improve conditions. In particular, I saw how young people do not have the same experiences and opportunities as kids in the suburbs and urban environments. I raised my kids in cities, and they were exposed to up-to-date technology. Many of the families do not have broadband in their homes, and parents are not tech savvy. The school system is struggling to provide up-to-date technology and training as well. It is not uncommon for teachers to lack access to broadband in their homes. I want young people to be on a level playing field when they graduate from high school.

Much of what I read and hear from colleagues focuses on the learners and on employees. You’ve raised an interesting part of the problem by mentioning the teachers and their own lack of access. Is the library doing anything to help instructors?

We were able to provide hot spots to some of the teachers although that is not a viable solution for some areas. The library recently received a $25,000 TSLAC [Texas State Library and Archives Commission] grant to provide internet in 40 homes. Teachers will be included, and the remainder are low-income families. A pending $232,000 IMLS [Institute of Museum and Library Services] grant will provide home internet for an additional 85 homes. This is an EBS spectrum dedicated to education. I am working closely with a local fixed wireless internet provider (TekWav) to find funding to build infrastructure that will eventually cover every student and teacher in the county.  On the digital literacy side of the issue, the library has provided access and training to the teachers/students to use our databases. This week I started a learning circle that is a group learning experience for Google Drive Essentials. I’m hoping to support some of the teachers to work more efficiently with available technology.

You’re opening a very interesting door here for readers who are interested in how to take a step-by-step approach to addressing even the smallest pieces of the broadband-access challenge, including the question of funding. Based on your experience pursuing and obtaining grants, what simple steps would you recommend for those who don’t know how to identify funders and create successful funding requests?

Much of our success is a result of building relationships with people/organizations who share the same goals. Especially since COVID-19, I’ve been actively participating in weekly calls where I am connecting with others who are working towards universal broadband. One helpful call is Gigabit Libraries Network. Through being on that call, I was invited to be a sub-awardee on a large global grant proposal that used different approaches in different locations as pilot projects. Ultimately, we did not receive that award, but through the relationship building, Gigabit Libraries Network emailed me and asked if I would like funding to deploy neighborhood access stations. They provided funding for three neighborhood access stations which are in the process of being constructed now. Additionally, they connected me with the Information Technology Disaster Resource Center [ITDRC]. ITDRC deployed a mobile Wi-Fi trailer to a parking lot outside of town in an area with limited connectivity. A few weeks ago, ITDRC installed a hot spot at a bait and tackle shop outside of town in an area with a lot of school kids who don’t have Internet at home. So, all of that happened as a result of just talking with other stakeholders. Schools, Health & Libraries Broadband Coalition is also helping me understand the whole issue from a legislative/advocacy perspective. Hopefully, the work we are doing there will result in federal funding to make things happen. So, just talk to people, and one connection leads to another. If you connect to the right person, the funding follows.

 Among the gems in the answer you just provided is this one: “..we did not receive that award, but through the relationship building…” Any thoughts to prospective fundraisers about how to react to the word “no” in response to a request for funding?

I give myself one day to be disappointed, and then [move] on to the next thing. Usually we have several grants in the pipeline at any one time, so we are already focused on the next horizon. Personally, I have also had the good fortune of being a grant reader for two organizations and have learned a lot from being on that side of the equation. Sometimes there is something particular the funder was looking for that, through no fault of your own, doesn’t match. It has helped me be a better grant writer. Also, I have learned to write case statements so that I am able to use content in future grant applications so the work was not wasted. 

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Promoting Universal Broadband Access With Arlene Krebs (Part 2 of 2)

September 8, 2020

This is the second part of a two-part interview conducted with Arlene Krebs, a ShapingEDU colleague who is consulting in the arts, education, and technology and was honored as a California Broadband Champion in 2014. Arlene and I serve together as members of the organizing committee for ShapingEDU’s “Connecting for Work and Learning: Universal Broadband Access in the United States” initiative. An article drawn from the interview is available on the ShapingEDU blog.

Let’s stay on Loaves, Fishes and Computers for a moment. What role did you play in establishing/nurturing it?

I have worked hand-in-hand with the Founder and Executive Director [Christian Mendelsohn]. He came to my University office in 2011 to ask for advice on funding and grant writing. (I am the author of four editions of The Distance Learning Funding $ourcebook: A Guide to Foundation, Corporate & Government Support for Telecommunications and the New Media—last edition was 2000, so you can see the “old” references to new media). So, Christian asked for my help. I began with the first Board of Directors—I have served on nonprofit boards for 40 years now—and I began grantwriting for LFC. Since 2011, I’ve helped bring in nearly $700,000 in funds to support his organization, which has kept it afloat. Since SIP [sheltering in place during the coronavirus pandemic], we’ve distributed over 1,500 computers to those in need—low-income families, seniors, individuals, veterans, people with disabilities. I just completed eight grant applications for Loaves, Fishes & Computers, totaling $149,500 in requests for our work, of which we’ve heard from two funding agencies, awarding us $50,000 (our request and its maximum allotment) to distribute even more computers.

Another aspect concerns my work with the Central Coast Broadband Consortium—which I helped to found—and, being part of the statewide initiatives to close the digital divide, and the resulting grant opportunities through California’s Public Utilities Commission and also the state’s Broadband Council.

So many lovely threads to follow here. Let’s take this down to an individual level. Would you mind telling a success story in terms of how Loaves, Fishes, and Computers affected one participant or one participant’s family?

Hold on: I will cut and paste a recipient’s testimonial.

Fantastic! Thanks. I do want to get us to the current situation and how it’s giving us opportunities, but first want to get back to the Central Coast Broadband Consortium connection.  “When people want to find out what’s happening on broadband in Monterey County, they call Krebs,” CETF [California Emerging Technology Fund] President and CEO Sunne Wright McPeak wrote when you were recognized as a Broadband Champion in 2014. What were some of the most rewarding experiences you had that led to that level of recognition among your peers?

Founding the Wireless Education & Technology Center, organizing the Wireless Community & Mobile Users Conference more or less annually from 2003-2015, in which we gathered some of the true pioneers in the field of WiFi, Broadband, and Applications who represented the tech, business, nonprofit, and education “industries,” and who envisioned what policy, financing, technical challenges and more to overcome to make nation-wide broadband a reality. Also, I was invited by Cisco in 2004 to attend its Global Education & Broadband conference in Stockholm and Oslo (convened during the same time as the Nobel Prize ceremonies; Lev Gonick was another US representative of 10 of us, and I the only woman). At this summit, I learned about how government initiatives, funding, policy, and support in other countries were solving these issues, but not here. In the U.S., we have private companies providing infrastructure and services, so without private and some public sources of monies—in grants and investments—broadband infrastructure has lagged here. So, in 2004, Stockholm was connecting all of its public housing to broadband, Portugal had a nation-wide plan, Ethiopia was seeking ways to provide city-wide access etc. It opened my eyes to the possibilities—and inspired my work and commitments.

The ShapingEDU “Connecting for Work and Learning: Universal Broadband Access in the United States” initiative clearly has grown out of the challenges we’re seeing as learners across the country—and those facilitating their learning—have made a sudden pivot from mostly-onsite to primarily online learning in an incredibly short period of time. What opportunities do you see this shelter-in-place period providing for those supporting universal broadband access throughout the United States?

Over the past few weeks, there have been numerous articles in our local press and nationally about this persistent challenge of providing the tools and the connectivity to those without access. It is especially potent now where “remote learning” is at the forefront of the national discussion. How over 700,000 students in California alone do not have adequate tools or connectivity, how in our Monterey County 17,000 students of 78,000 K-12 students, do not have access. So it is a two-fold dilemma. The first is the economic, geographic, racial, social justice and digital divide; the other side of the coin, so to speak, is access to education (as well as access to health, social services, government & employment resources) on the Internet. As for distance learning, as I mentioned, I’ve been involved in this since the early 1980s with the first nationwide educational satellite networks, to two-way interactive videoconferencing to today’s online arena, and am a founding member of the United States Distance Learning Association, a nonprofit organization that brings together the business, government and education (K-12, higher ed, lifelong learning) arenas.

I used to travel this country teaching about distance learning, the professional development that’s required for K-12 teachers and higher ed, the tools that are necessary, the time and money commitments, the assessing of the skills that a learner/student needs to bring to the table, so to speak, to participate fully and effectively. What we have now is a “hodge-podge” emergency-laden response, so I am glad and grateful these issues are at the forefront, but concurrently distressed that we have 1) not solved the technology and broadband infrastructure issues and 2) that distance learning potentials are being met in a haphazard, uncoordinated manner that is leaving many students at the wayside—either turned off to what their teachers are so desperately and heroically trying to provide without proper professional development and the use of readily available curricula and distance ed resources—or students who are excluded because of no technology or access.

Yes, the issues are glaringly at the forefront right now. However, with the uncertainties festered by the global pandemic and the global economic downturn, I fear that broadband and technology access may be pushed aside once again for those who are not empowered. Broadband will continue to be provided for those in urban areas and for the workers of global and national corporations/agencies—but not for those who need it, too. 

Drawing upon your extensive experience, what would you suggest individuals can do to support broadband access locally, regionally, and nationally?

Oh, this is too long a response, but: 

  1. Learn what’s going on in your region. Who are the service providers, how can local government negotiate with them to provide access to your community?
  2. Ditto, research which organizations are actively working on these issues, school districts, county offices of education, libraries, local business community that requires broadband to survive and expand.
  3. At the state level, find out what policy and funding the state is offering. Does it have a broadband policy? Who is overseeing this—and, by the way, just about every state does have a policy—how can you get involved?
  4. At the federal level, see what the FCC is doing—its National Broadband Plan—what does its state, what is its status?
  5. Learn what organizations involved in these issues are doing—for example, the United States Distance Learning Association, COSN [the Consortium for School Networking], ISTE [the International Society for Technology in Education], Silicon Valley, the Wireless Communications Alliance here in California, these are examples of the kinds of government, business, nonprofit, education, telecom providers are doing. For example, Comcast, AT&T, and Spectrum Charter each have initiatives to provide monthly low-cost Internet (generally $10-$15 per month).

In other words, research, explore, involve yourself. Collaborate, Cooperate and Activate!

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Promoting Universal Broadband Access With Arlene Krebs (Part 1 of 2)

September 8, 2020

This is the first part of a two-part interview conducted with Arlene Krebs, a ShapingEDU colleague who is consulting in the arts, education, and technology and was honored as a California Broadband Champion in 2014. Arlene and I serve together as members of the organizing committee for ShapingEDU’s “Connecting for Work and Learning: Universal Broadband Access in the United States” initiative. An article drawn from the interview is available on the ShapingEDU blog.

Let’s start by setting some contemporary context for our conversation. During the recent week-long ShapingEDU Learning(Hu)Man virtual summer camp [July 2020], you talked about your evolving view of the term “digital divide,” and later circled back to broaden those comments. Care to summarize that here?

I’ve been working in this arena all my life, with initiatives to assist the most underserved and underrepresented members of our nation…be it in education-teaching, in working with other pioneers in the field of distance learning to assure equitable access to learning resources, teachers/faculty, and participation, and when the Internet “kicked off” in the late 1990s, to help expand opportunities for wired and wireless connectivity for Internet access. 

When everyone began to call it the “digital divide,” it first meant—was understood as—access to technology and connectivity—be it DSL, satellite communications, or—as it evolved—“high-speed bandwidth.” So at that point it became clearer, as I worked in this arena, that technology and bandwidth are part of the solution. Having the financial means to acquire technology and pay for Internet access was another part of the equation. So I began using the term “the economic and digital divide.”

As I worked in this arena and helped to form the Central Coast Broadband Consortium, and organized annual regional conferences—“The Wireless Community & Mobile User Conference”—I became more aware, learned from others, that access is more than money and technology and connectivity. It became clearer that the telecom providers were not going to wire or provide connectivity in areas that did not produce an ROI, or where the geographic terrain is too difficult. These are referred to as underserved areas. So then it became a geographic, economic and digital divide. As the push for broadband evolved, as the FCC, cities, states, and our own California became more involved in policy and public awareness, I realized that the divide is a geographic, economic, racial, social justice, and digital divide. Today, not having access to the tools, the connectivity, the resources to participate fully in our increasingly digital and virtual culture, is a form of exclusion. It is a “locked-out” form of denying equitable participation in our democracy.

I’m going to come back to much of what you just said to explore it a bit more fully, but want to step back a bit for a moment. You mentioned your lifelong interest in this topic. Was there any one personal incident/experience that initially drew you into becoming an advocate for Internet access?

Yes: education and distance learning, I am a pioneer in that arena. When I left my home in New York City to come here for one year to help kickstart distance learning at the new university—California State University, Monterey Bay—it had written a vision statement (summarized here) that included “serving the most underrepresented people in our region and to use technology as a catalyst to transform people’s lives.” So I left my work in lifelong learning and as a Communications professor working with underrepresented urban residents, to pick up the banner, so to speak, of underrepresented farm and hospitality workers in this region.

Sounds like a great example of the “follow your heart” idea. What has been most encouraging to you during all those years of activism on this issue?

I’ve been really fortunate in that I’ve had an amazing, fulfilling career that encompasses the education, business, and non-profit arenas. I did my graduate work in the 1970s on the Impact of Communications Technology on Culture—with the launch of the first communications satellites (1976) and its applications for interactive videoconferencing for education. This was the “beginning of modern distance learning”—as opposed to radio, one-way broadcast TV, and snail-mail usages previously. So participating in and watching how education, business, and nonprofits—particularly in the arts—began and continue to use technology and connectivity is especially heartwarming—though not without lingering issues. Moreover, I began working with one nonprofit [Loaves, Fishes & Computers] that focuses on computer refurbishing and digital literacy for underrepresented communities, and this, too, has been very fulfilling. I am Chair Emerita for it, and continue to envision its future and how we can assist for 11 years now. Also fulfilling.

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Learning(Hu)Man Virtual Summer Camp: Adventure Camp

July 27, 2020

Note from Paul: Tom Haymes, my fellow ShapingEDU Storyteller in Residence, posted this set of Learning(Hu)Man campy virtual summer camp reflections on his IdeaSpaces site earlier today, and has given permission for me to share them here. My own reflections are posted elsewhere on my blog.

It’s a scary world out there right now. Pandemics, politics, and economics form their own kind of “PPE” for which we have to all gird ourselves with a different kind of PPE (Personal Protective Equipment) than those who are fighting Covid. Like those heroes, we have to face our fears and slay often unseen and ephemeral monsters. And like them our greatest enemy is ourselves and the systems human societies have created. To face this enemy we need a group of diverse heroes, each with a small piece of the map forward in their possession. That is exactly what came together last week at Learning[Hu]man, a summer camp unlike any I’ve ever been to before (or was it?).

The subject of monsters and adventuring seemed to come up again and again this week. This is ironic because the first time I was exposed to Dungeons and Dragons was at a summer camp in West Texas in 1978. That was, ironically, also the first time I was confronted by the real monsters our society struggles with even today. One day a counselor intervened to stop a group of locals from the neighboring town who were harassing some teenage female campers. That counselor happened to be black. That night a long line of cars and trucks streamed into the camp to send a message. We called the sheriff. He was with them. A hundred scared teenagers spent the night in the camp mess hall. Fortunately, the counselor they were seeking had returned to Austin and the night passed without further incident.

I have been reflecting back on that night a lot lately. The last six months have felt a lot like being confined to a mess hall while a messy world swirls around outside the door and the forces of reaction make forays into the camp of civilization. Unfortunately, in our case, the monsters aren’t going home. There are too many and they live among us.

ShapingEDU has always been a community shaped by optimism. Optimism, not for technology, but for the human creativity it unleashes. This week that community resembled nothing more than an adventuring party assembling for perhaps our greatest challenges. If there was a consistent theme that emerged it was that the human challenges far outweighed the technology ones. It became clear that it was time to strap on our magic swords and dust off our spell books to slay the human prejudices that perpetuate inequities in both our society and within the very educational institutions that we have devoted our lives to.

Like every adventure party I’ve ever been a part of there was the initial meeting of the minds, usually over a beer at Lev Gonick’s (aka Mike Callahan’s) virtual tavern. New networks were formed and maps were laid out. Bryan Alexander quickly asked us to imagine what kind of monsters we might face and taught us how to challenge them. The campfires on Digital Equity, Social, and Racial Justice and Digital Education and Tribal Rights showed us some of the real monsters of inequity and access that lock out whole groups of potential wizards whose voices are stifled before they learn their first spell, depriving us of an army of creative forces. My own session took us questing and showed how we could see all kinds of stories as a form of hero’s quest and, perhaps most importantly, that others are likely to perceive those quests quite differently. Our scouting parties reimagined quests from a History class, to preparing our faculty for Covid Fall, to reimagining a Liberal Arts graduate program. You can see their work here.

Conversketch Illustration of Digital Narratives Session

One of the key things I took away from my early years with Dungeons and Dragons was an understanding of the essential nature of good systems design. As Dungeon Master (DM) it was your job to craft a system that channeled the quest. DMs forget at their peril that the system has to work for the world to make sense. On Friday night Ruben Puentedura turned us into Dungeon Masters by asking us to create systems to overcome the plague of black swans raining down upon our kingdoms. His parties were given a choice of ten alternate future university spells and then assigned a second. He then tested our systems by throwing an unexpected swan into our midst. This generated creative explosions that forced us to pull together strands from our week of preparing and training. Common strands that ran through virtually all of the responses were the strengths to be found through diversity and community augmented by the magic of our technology and imaginations. We quickly saw through how these could guide us through the whitest of waters.

At every step along the way this week it was clear that the demons that we face, collectively and individually, are distinctly human. Nature, whether in the form of disease or climate, merely acts as a catalyst for exposing the cracks in our systems, from poverty to educational access to a lack of inclusion. It’s funny how our societies resemble a bad (pre-CGI) science fiction film in which all the aliens and monsters are really humans in disguise.

Taking on these systemic and conceptual demons requires a hard look in the mirror and the ability to try on different faces. Technology provides the mirror and the masks. It can be used to hide but it can also be used as a powerful “seeing” spell. Digital technology is at its root about being able to see, whether that be in the form of crunching vast swathes of complex data in order to see patterns in the spread of disease or rethinking systemic paradigms through realistic simulations that force different lenses upon us.  This week at Learning[Hu]man was fundamentally about seeing the world as it is and what it can be. It showed that as a group we have powerful magic including spells such as “Light,” “Network,” and “Show” that are critical in understanding the nature of the systemic monsters we face. At the end of the day, our community recognizes that the power of our magic is to give that magic to others.

This week we assembled a diverse group of adventuring parties, ready to ride forth and tame the systemic dragons. For in a final irony, it is clear that the systems themselves are a technology. They are dragons to be ridden, not swans to be slain. Our systems need to have a technological and conceptual “Light” spell thrown upon them to reveal them as Ourselves, to be reconstructed as only we can imagine them to be.

Tom Haymes, July 27, 2020


Learning(Hu)Man Virtual Summer Camp: Merging Work and Play and Learning

July 25, 2020

The Arizona State University ShapingEDU Learning(Hu)Man campy virtual summer camp Mess Hall is relatively quiet this afternoon as I sit here writing this fourth in a series of “letters home from camp.” The camper-teacher-trainer-learners at this week-long online conference for dreamer-driver-doers committed to shaping the future of learning in the digital age are sleeping in very late. Or taking virtual nature walks to reflect on all we have seen and done and learned together this week. Or chatting, in small groups, around the virtual campgrounds via access to our Slack channels. Or sitting in the Camp multiplex movie theaters watching Camp Movies (archived recordings of some of some of the archived recordings of sessions recorded throughout the week and available on the ShapingEDU Community YouTube channel). Or taking an online immersive dive into the ocean to explore another lovely part of our world. And a few of us are taking advantage of some unscheduled time to create pages on the Camp Learning(Hu)Man virtual scrapbook, as I just finished doing.

 

Even at its most quiet, this is community in motion. A community committed to fostering and engaging in lifelong learning—learning that never stops and learning that responds to current events and wants and needs—and even social injustices that prevent some within our communities from having access to the best of the lifelong learning we all are seeking, creating, and promoting. A community engaged in a seamless interweaving of work and play and learning online as well as onsite or in blended (onsite-online) environments that was already taking place within the ShapingEDU community long before we began following shelter-in-place social distancing guidelines implemented in response to the current coronavirus pandemic); we have, if anything, only become more intensely creatively, innovatively, collaboratively immersed in exploring, fostering, documenting, and embracing examples of productive approaches to learning within the larger context of what is happening in the communities we inhabit.

So here we are on Saturday afternoon, mostly taking time for reflection after a stunningly intense, inspirational, exhaustive and regenerative week of learning with and from each other; continuing our creative endeavors individually and collectively through contributions to the virtual scrapbook and through interactions in those Slack virtual hallways; and thinking ahead to our final Camp Gathering Around the Flagpole Monday morning to try to make sense of all we’ve said and heard and done so we can transform the myriad narratives flowing all round us into some sort of plan for action for the weeks and months ahead of us until our next large-scale community gathering.

[graphic image by Karina Branson/ConverSketch]

The entire challenge of trying to shape a cohesive, community-wide narrative out of all the learning threads we have been working with is, as a cherished friend and colleague noted yesterday, “challenging.” My narrative—very much based on a commitment to connecting representatives of learning organizations (and the learners they serve) with representatives of workplace organizations that will work with those learners in their capacities as employees/managers/supervisors/CEOs—can and probably should be different from the narratives being shaped by many of our colleagues. That personal narrative, for me, is what my colleague Kim Flintoff (a self-declared “provocateur, educational change agent, futurist, speaker, researcher, writer, teacher, catalyst, and sustainability advocate”) and I consistently attempt to facilitate as “mayors” (aka committee chairs) in the neighborhood (aka committee/taskforce) committed to connecting education and the workforce of the future; it’s what we highlighted during our Learning(Hu)Man session yesterday on connecting learning and workplace representatives. But that’s just one of the narratives flowing through Camp Learning(Hu)Man and ShapingEDU overall. There are narratives/neighborhoods around bolstering intergenerational leadership and learning futures; personalizing learning; recognizing all forms of learning; promoting access & equity in learning; embedding data-driven approaches in student success; humanizing learning, innovating artificial intelligence applications, building constellations of innovations, and fostering immersive learning. There is a community-developed communique providing an outline for dreaming, doing, and driving the future of learning—a document that has provided the underpinnings of much of what we’ve done together this week while camping out together. There are projects and resources in various stages of development. 

And, most of all, there is the continual commitment to drawing new campers into the campgrounds with us. If that appeals to you, please join us in the ShapingEDU community by requesting access to our online community in Slack.  

–N.B.: 1) This is the eighteenth in a series of reflections inspired by colleagues’ reactions to the coronavirus and shelter-in-place experiences, and the fourth in a series of posts inspired by Learning(Hu)Man.


Learning(Hu)Man Virtual Summer Camp: Spreading Our Love Wings

July 24, 2020

I’m sensing growth. Rapid change and evolution. A blossoming of gorgeous flowers that were aching to unfold their petals, reach for the sun, and revel in a summer day they suspected that they would, one day, experience—even if they lacked a sense of when that day would ultimately arrive. It’s the sort of blossoming that we can never fully anticipate in all its myriad permutations. The sort of blossoming we question while it is actually underway. But when it does arrive, it is clear. Tangible. And nothing around it will ever seem the same to any of us present for the wonderfully explosive moment.

We are more than halfway through a week of campy virtual summer camp as I write this third in a series of “letters home from camp” (camp, in this case, being the playful online Arizona State University ShapingEDU Learning(Hu)Man conference for dreamer-driver-doers committed to shaping the future of learning in the digital age, where we participate via Zoom, or through the VirBELA virtual platform). While joining others who continue to follow shelter-in-place social distancing guidelines implemented in response to the current coronavirus pandemic), we have been flipping scary stories around the campfire online, artfully crafting learning experiences, and—following the theme for today’s activities—“swimming (a)synchronously” through discussions and demos of student success experiences, programs, and products with direct application for live or anytime learning

The tremendously engaging and wonderfully transformative activities have been overwhelming positive and well worth describing even if at only the most cursory of levels—you’ll be able to more fully see and experience some of those events and activities online as members of the Camp Team continue posting recordings on the ShapingEDU Community YouTube channel. The real story well worth telling late this evening is how the ShapingEDU community is rapidly becoming so much more than any of us thought it might become even a few months ago.

It’s the sort of community that under expert leadership and with a firm commitment to collaborative effort and action produces the kind of extraordinary day we have had again today. It began with an early-morning breakfast in the virtual Mess Hall—a Zoom meeting room created as a gathering place for camper-colleagues interested in beginning-of-day breakfast and warm-up activities. That Mess Hall gathering today included an exploration of mindfulness combined with a brief yoga session led in that online environment by wonderful facilitators, and was followed immediately by a dynamic panel discussion exploring “The Rise of the Digital Campus.”

The community is also one that produces the daily Learning(Hu)Man sessions along the lines of what we were able to chose from today: explorations of Slack in collaborative learning, Zoom as a learning platform, storytelling in learning, and so much more. Deciding to begin my dive into those sessions by attending one (“Surfing Chaos: Narratives Across the Digital Divide”) facilitated by my fellow ShapingEDU Storyteller in Residence Tom Haymes, I again found myself learning in layers: Tom’s amazing ability to lead us through some explorations of how to tell the stories we need to tell to promote the best possible responses to teachers’ and learners’ struggles with the rapid transformation of onsite learning into online learning for so many contemporary learners was layered over demonstrations of and hands-on experience with how to effectively use online collaborative tools such as Google docs to fast-forward discussions and planning sessions we need to be completing now. The result is that we walked away with usable ideas and, at the same time, had begun developing relationships with colleagues with whom we can continue to learn and work long after this first offering of Learning(Hu)Man formally concludes four days from now.

[Image by Karina Branson/ConverSketch]

This is also a community that, even though firmly grounded in a commitment to effectively incorporating educational technology into lifelong learning while never losing its learner-centric approach, seems to be in the middle of an important pivotal moment—that moment in which we are overtly acknowledging and beginning to grapple with some of the toughest social challenges facing anyone involved in lifelong learning. That became a bit more clear to me as I sat through the third of the three end-of-day plenary sessions Learning(Hu)Man has offered during the current virtual conference. The first plenary session—two days ago—was centered around a highly-interactive panel discussion on the theme of “Digital Equity, Social + Racial Justice”—something far removed from the sort of tech-based sessions which have been a staple of our previous ShapingEDU onsite gatherings and online offerings in the form of webinars. The session late this afternoon was equally compelling, thoughtful, and inspiring: “Digital Education and Tribal Rights,” a session masterfully led by Leah Gazan, Matt Rantanen, Traci Morris, and Brian McKinley Jones Brayboy. They framed what easily could have been an educational-technology conversation much more deeply—in terms of Internet access as a “human rights issue,” something integrally intertwined with the issue of “sovereignty” for indigenous peoples, and centered on “self-determination” as those lacking access to work and learning opportunities online work together to gain that access. Listening to them and briefly interacting with them within Zoom provided an expansion of the reach of the ShapingEDU I had really not seen coming even though I’ve seen several of us, over the past few months, taking on challenges including seeking solutions to the student debt crisis and fostering universal broadband access for work and learning throughout the United States.

[Image by Karina Branson/ConverSketch]

Rather than immediately following my fellow campers into the evening play and entertainment session, I stepped away from camp long enough to meet a friend here in San Francisco. As I returned home and made a spur-of-the-moment decision to join the last portion of the evening activity—a live concert, via Zoom, featuring several performers—I continued thinking about how completely immersive and transformative Learning(Hu)man has been in its first few days. And as I settled in to watch the last few performers, I again began chatting (through the chat window Zoom provides) with other campers who were attending that lovely series of performances—having exactly the sort of chats I would have had face-to-face with colleagues at any of the onsite conferences I have ever attended. And as we continued to chat and enjoy the music, I realized how completely the Learning(Hu)Man summer camp was providing the same richly rewarding experiences I have had onsite—which prompted me to remark to a colleague (via chat) that after this week of camping out at Learning(Hu)Man, I’m not going to be at all patient with anyone who tries to tell me we can’t be completely engaged, moved, and together in online settings. The comment drew agreement from a few others, and then we turned our attention back to one of the performers, who had just sung the line “Your purple mountain majesty is only for the free…”—a wonderfully poetic line that somehow seemed to fit right in with all the attention we had increasingly been giving to the social-issue side of the work we are pursuing together. That, in turn, prompted me to float the idea, in the ongoing chat, about how rapidly this community seems to be evolving/maturing. At which point the singer, Terra Naomi, was drawing to the end of a song that included the line “I believe in love more than I want to hate.” And then Walt Richardson took the virtual stage to sing “Light Revolution” (a song written by his brother), which made me think even more about the “revolution” I am sensing in this community.

The ongoing backchannel discussion quickly led me to respond to a colleague’s comment about our last community gathering, just days before many of us began officially sheltering in place in March 2020, with the observation that the moment when our last onsite gathering switched overnight into an online gathering “came at such a difficult time for so many people [and] really set the tone for much of happiness and success I’ve had in spite of and because of sheltering in place. We might, at some point, look back and see that as a pivotal moment–at many levels–in the development (at light speed) of this community and other dynamically blended, creative communities.

“When I’m at onsite conferences, I attend sessions, sometimes facilitate sessions, have hallway conversations (like we are having here and now), share meals, sometimes draft some writing while sitting with others and then stay up late fine-tuning fragments into blog pieces—just like I’m doing right now [and continued to do well after midnight to finish this piece before going back to camp in the morning].

“I suspect my next ‘letter home from camp’ is going to feel somewhat familiar to anyone watching this rough draft of it taking shape here in a chat window….And, being really meta about this: I often thought it was fun to watch writers who would sit in bookstore windows and write as people walked by and watched a bit of the creative process in progress…and here I am, knowing I’m on camera, writing in front of colleagues without the slightest bit of self-consciousness.”

At which point I began to laugh, because Walt had just sung the line “there will never be a time so right,” prompting me to add to the chat: “See? Now even Walt has worked his way into the piece-in-progress. It’s all about timing.”

His final song, “Love Wings,” seemed to hold all of us spellbound, but I broke away from the spell long enough to react to the line “We’ve got to share our battle scars” and observe that “it feels as if Walt is offering us the balm to soothe and heal those battle scars. If we came to Learning(Hu)Man feeling a bit beaten and scarred, at least we will go home having been provided with a bit of what we need to sustain us.

Two more lines from the song then floated across the virtual concert hall:

“With Love Wings we can fly

Into the clear blue open sky…”

As I draw to the end of my third letter home from camp, I’m among those who feel as if Walt’s beautifully poignant and wonderfully-delivered song has lifted us up; reminded us of what is possible online as well as face-to-face; and given us our own set of love wings to carry us through the rest of Learning(Hu)Man and into the work and challenges we face and willingly are going to work to address.

–N.B.: 1) This is the seventeenth in a series of reflections inspired by colleagues’ reactions to the coronavirus and shelter-in-place experiences, and the third in a series of posts inspired by Learning(Hu)Man.


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