Hidden Garden Steps: Anniversaries, Community, and Gratitude

Gratitude is built into San Francisco’s Hidden Garden Steps—as it is with any community-based, volunteer-driven collaboration that transforms an eyesore into a place where neighbors and visitors from all over the world routinely meet, chat, relax, and dream. Together.

Detail of the “Gratitude” passion flower on the Hidden Garden Steps

Anyone spending time on those ceramic-tiled steps today—the second anniversary of the formal ceremony celebrating completion of the mosaic designed and fabricated by project artists Aileen Barr and Colette Crutcher here in San Francisco’s Inner Sunset District—is bound to see a wonderful intersection of gratitude, community, and cause for celebration.

The signs of gratitude begin at the foot of the Steps, where a bronze plaque reminds visitors that a group of neighborhood volunteers, along with more than 600 donors and numerous community partners, formally presented the mosaic and gardens as “a gift to the City of San Francisco.” Gratitude is overtly on display just above the largest landing on the project—at the top of the fourth set of Steps as we ascend from Kirkham toward Lawton Street—where a large ceramic passion flower expresses formal gratitude to the numerous project supporters who provided time and services to help bring the project to fruition. And gratitude is expressed nearly every day not only by those who see volunteers who continue to work together to clean the site and expand the gardens, but also by those of us in the neighborhood who have a wonderful outdoor version of what Ray Oldenburg described as a “Third Place” in The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons and Other Hangouts at the Heart of a Community—that place where we can just show up and know that we’ll see members of our extended community willing to take the time to stop, talk enjoy the site, and meet numerous other people drawn by the site’s beauty and tranquility.

There are plenty of partners to acknowledge—not the least of whom are our predecessors who inspired us by creating the 16^th Avenue Tiled Steps Project with the same two artists five years before we began working on the Hidden Garden Steps—as I noted during a brief presentation at the dedication ceremony on December 17, 2013.

The Friday-morning sweepers on the Steps

And there’s plenty of cause for continuing to acknowledge, thank, and celebrate the contributions of those numerous partners in community-building. We still see a group of neighbors—including a few who served on the project organizing committee—on the Steps every Friday morning to sweep them from top to bottom so weekend visitors will see the site at its best. We also see the volunteers who work onsite from 1 – 3 pm on the second Saturday of almost every month (the exceptions are when rain prevents onsite work) to maintain and expand the gardens adjacent to the Steps—a group that has, over the past couple of years, included drop-in volunteers from other parts of the city as well as from France and Japan.

Our partners in the San Francisco Department of Public Works have returned to the site several times for continuing work including additional erosion-control retaining walls and work to resolve long-term drainage problems resulting from blocked pipes underground; they have, at times, been supported by colleagues from the San Francisco Public Utilities Commission.

There are, furthermore, what I lovingly call the “guerilla volunteers,” those neighbors who, without prodding from anyone else, show up at various times to sweep, pick up the occasional piece of letter left on the Steps or in the gardens, or simply tidy up an area in need of attention. And there are the neighbors who, without complaint, show up to quickly remove the rare bit of graffiti left by those apparently unaware of how dedicated many of us are to keeping the site pristine and welcoming.

Visiting photographers on the Steps

But the often unacknowledged partners in this wonderful ongoing project are those of you who visit once, twice, or many times. Your presence on the Steps and in the neighborhood overall have contributed to a sense of positive street life and community that was barely visible before the Hidden Garden Steps project began—which, more than anything else, is a tremendous cause for celebration and gratitude in a city where we have plenty worth celebrating—including a third (Flights of Fancy) and fourth (Lincoln Park Steps) set of ceramic tiled steps.

N.B.: Numerous articles documenting the Hidden Garden Steps project remain available on this Building Creative Bridges blog. Steps updates can be found on the Friends of the Hidden Garden Steps blog. Stories provided by donors to the Hidden Garden Steps project continue to be added to the project website by Steps volunteer Liz McLoughlin, and a step-by-step virtual tour created by McLoughlin and by project volunteer Gilbert Johnson also continues to grow, with 110 of the 148 individual steps currently included on that online tour. 

Abundant Communities in Action: Street Parks, Gardens, Steps, and Rainbows

When San Francisco Department of Public Works (DPW) and San Francisco Parks Alliance (SFPA) representatives gathered over the weekend to celebrate the 10^th anniversary of the Street Parks Program, they were honoring something that is both quintessentially San Franciscan and something seen throughout the United States: our ability to find abundance where others see cast-offs.

It’s the sort of commitment documented by Peter Block and John McKnight through their Abundant Community book, website, and online discussions. It’s a movement beautifully grounded in Tactical Urbanism. And it’s a sustainable, community-based, volunteer-driven effort that celebrates the work of people we don’t often notice: the people behind the projects that make our communities far more rich than they otherwise would be. Not bad for country where we so often hear about how badly divided we are.

“The [Street Parks] project was started to enable and assist community members in adopting DPW parcels and then turning them from blighted lots into verdant gardens and community gathering spaces,” Julia Brashares, Director of Street Parks for the Parks Alliance, reminds us in a brief video prepared for the Alliance by students from San Francisco State University. “We, with community members, have seen the development of over 120 gardens in every district of the city.”

Those Street Parks projects are part of an ongoing program that brings City/County elected officials and employees, Parks Alliance staff, and hundreds of volunteers together to “activate” a string of City-owned parcels that, when combined, include approximately 500 acres of potential parkland. It’s an amazingly complex undertaking and, at the same time, it is amazingly simple. The complexity comes from the large number of stakeholders who have to be engaged to bring Street Park Projects to fruition; the simplicity comes from the idea that the projects begin when as few as two or three neighbors see the potential in an unused piece of public property and make the commitment to foster the numerous community collaborations required to produce positive results.

What’s even more fascinating is the obvious interest in transforming unused public land into additional green open space in a city that already has a magnificent, nationally-acclaimed park system, a reclaimed bayside gem in Crissy Field and an equally ambitious counterpart in the Blue Greenway project that is already in progress; the Green Connections project that is also underway as another effort to increase access to green open spaces throughout the City; an effort to create more vibrant plazas throughout the City; and many other local efforts where volunteers work with an amazing network of nonprofit organizations, City/County representatives, neighborhood organizations, local business representatives, and anyone else who sees abundant possibilities for community development and enrichment.

Street Park Program projects are, in many ways, the epitome of individuals setting aside individual interests to collaboratively produce a public good—often something designed to last far longer than the lifetimes of those who initially gather to produce the street park. We see individuals bringing neighbors together to turn a short, blighted cul-de-sac along a freeway into a community garden that attracted a new coffee shop to the block. We see neighbors next to another stretch of land adjacent to a freeway create a dog park where members of the community meet and enjoy each other’s company. A third stretch of blighted land becomes Progress Park—the site where we gathered last weekend to celebrate 10 years of Street Parks progress. A median strip in the Outer Sunset District becomes La Playa Park. Another lot becomes Pennsylvania Garden. And a set of concrete steps originally built in 1926 becomes the Hidden Garden Steps—the second set to be transformed into volunteer-maintained gardens and a beautiful ceramic-tiled mosaic (designed and fabricated by project artists Aileen Barr and Colette Crutcher) in San Francisco’s Inner Sunset District.

Visitors on the Steps

The real payoff for any local or extended community comes when we spend time at any of those sites, as I so often do on the Hidden Garden Steps. I see my neighbors come out every Friday afternoon to sweep the steps so the site looks clean and inviting to weekend visitors. I see volunteers gather onsite monthly to maintain and add to the gardens. I see the results generated by the volunteers who maintain the project website, blog, and Twitter and Facebook accounts. And I see and talk with visitors from all over the world as they enjoy and admire the site, marvel over how the extended community adds to all the site offers, and blurt out wonderful observations such as “It’s like being in a rainbow.”

Working on any Street Park Program project is, in fact like being in a rainbow. It’s inspiring. It’s overwhelmingly beautiful. And it hints at greater aspects of life than most of us would otherwise encounter.

The 10^th-anniversary Street Parks Program celebration documents a bit of what that rainbow offers and brought volunteers together to dream of even bigger rainbows—those we can produce during the next 10 years. If we are successful, we will use what we have learned and done to inspire others to seek similar community-based collaborations to positively change our world.

N.B.: Numerous articles documenting the Hidden Garden Steps project remain available on this Building Creative Bridges blog. Steps updates can be found on the Friends of the Hidden Garden Steps blog. Stories provided by donors to the Hidden Garden Steps project are currently being added to the project website by Steps volunteer Liz McLoughlin, and a step-by-step virtual tour created by McLoughlin and by project volunteer Gilbert Johnson is also under development.

ALA Annual Conference 2014: Ernie DiMattia and Learning Moments That Change Our Lives

Conference attendance, whether onsite or online, can be transformative. The planned and unplanned encounters with colleagues, the vendors with whom we work, the authors we adore (or are going to adore after encountering them and the work they produce), touch and change us in ways that sometimes are immediately evident and at other times require the passage of time to geminate and bear fruit.

We seek, come across, and learn from people whose work we have avidly followed in print or online, and sometimes are stunned to find that they just as avidly following and learning from ours. We have unexpected, intensively personal conversations in spaces like the American Library Association (ALA) Annual Conference Networking Uncommons and, in the process, deepen relationships with people we might otherwise not have come to know. We learn how much more challenging and rewarding the conference-as-learning-experience can be when we learn how to blend our onsite and online participation via the conference backchannel.

Relishing the collaborations that produce significant results through our volunteer service on committees or through participation in efforts like ALA Membership Development’s Ambassador program is just another part of mining conference opportunities for all they are worth; they help us understand how welcoming and supportive the ALA community can be—and is.

And even though the size and scope of the ALA Annual Conference has us sharing space with more than 20,000 colleagues, it’s amazingly easy to find the individual members of our community we want to find—and equally stunning to realize how much the absence of even one cherished colleague can affect us.

I had known that Ernie DiMattia, the chair of the ALA Publishing Committee, would not be with us here in Las Vegas this morning for our semiannual onsite meeting. All of us on the committee had been notified earlier this week that he was dealing with “ongoing health issues.” But I had had no idea, before arriving at the meeting, that he had been in the final stages of a long-time battle with cancer and that he had passed away last night.

There was a moment of silence as we all, in our own individual ways, struggled to absorb the news that this gentle, literate, vibrant light in the ALA community had been extinguished. And while I can’t speak to what others were thinking, I found myself reliving the moment, a couple of years ago, when Ernie approached me during an orientation session we were both attending, asked me how I was doing, was insightful enough to ask a thought-provoking question that significantly changed my perceptions about what all of us were learning to do in that session, and, as a result, sent me down a very productive year-long path as chair of an ALA advisory committee that completely changed the way it did its work.

Ernie’s simple question at the moment I was about to become a committee chair: “Who will you be serving as a committee chair?” And the obvious answer—ALA 2012-2013 President Maureen Sullivan while working with (rather than for) ALA staff—inspired a series of interconnected partnerships that was rewarding for all of us and the larger ALA community we served.

When my year-long term came to an end and I was lucky enough to be accepted onto the Publishing Committee with Ernie as chair, I continued to learn from the inclusive, collaborative approach he took to our work. I appreciated the fact that he went out of his way to stop and chat whenever our paths crossed in those wonderfully expansive conference hallways. I admired the way he fostered productive partnerships with our ALA staff colleagues to help craft a forward-looking strategic plan that will continue to make ALA Publishing an essential part of the ALA community’s operations.

I wish I could say that I knew Ernie better. I wish I could say we had numerous lovely and inspiring conversations, but they were far too few. And as I walked those Ernie-less halls today, I knew they would never again feel quite so vital as they were through Ernie’s presence. But I also sensed that they would remain important, comforting, and essential to all I do as long as I continue acting upon and sharing all I learned from Ernie’s unofficial and very informal mentoring.

Hidden Garden Steps: A Community Continuing to Evolve

The Hidden Garden Steps ceramic-tile mosaic created and completed by project artists Aileen Barr and Colette Crutcher is in place here in San Francisco, and an ever-expanding community has quickly claimed the site as its own—just as organizing committee members hoped it would.

The Steps as venue for exercise

New resources connecting that community are appearing online with increasing frequency. We have seen our existing website, Facebook page, and Twitter account (all created and maintained by project volunteers) augmented through individual initiatives by those who are falling in love with the Hidden Garden Steps (on 16^th Avenue, between Kirkham and Lawton streets in San Francisco’s Inner Sunset District): There are already reviews on Yelp, check-ins on Foursquare (including our first official Hidden Garden Steps Foursquare mayor), favorable mentions in the San Francisco Examiner and on Weekend Sherpa, and wonderful articles on Cindy Casey’s “Art and Architecture – San Francisco” blog and Tony Holiday’s San Francisco park trails and public stairways blog.

A two-fold agenda was always at the heart of the four-year effort to transform the overgrown, ill-tended, graffiti-marred 148-step concrete staircase (originally constructed in 1926) into a neighborhood gem: creating a second ceramic-tiled staircase with community gardens to complement the original steps on Moraga Street, between 15^th and 16^th avenues, and creating an outdoor variation on the indoor Third Place concept promoted by  Ray Oldenburg in The Great Good Place: Cafés, Coffee Shops, Bookstores, Bars, Hair Salons and Other Hangouts at the Heart of a Community (1989). 

The formal opening ceremony on Saturday, December 7, 2013 provided plenty of signs that both goals were being met. Sherry Boschert, a Hidden Garden Steps supporter who remains active in a variety of neighborhood initiatives, worked with Steps organizing committee members to organize and orchestrate a community-based volunteer-driven block party that attracted more than 150 participants. Among those speaking at the event were San Francisco County Supervisor Norman Yee (also serving as acting mayor that day); San Francisco Department of Public Works Community Liaison Jerad Weiner, who remains a conduit of onsite support through the San Francisco Department of Public Works Street Parks Program; DPW structural engineer Ray Lui; San Francisco Parks Alliance Executive Director Matt O’Grady, offering support as head of our fiscal agent; and the artists themselves.

Every one of those brief from-the-heart presentations acknowledged the number of partnerships, donors, and community volunteers needed to produce something of that magnitude, and Supervisor Yee’s own presentation captured the spirit of the endeavor—rather than placing himself at the center of the event, he very generously spent time  acknowledging that he was elected to represent the district as the project was nearing completion and that it was the work of his predecessor (former District 7 County Supervisor Sean Elsbernd) and predecessor’s staff that contributed tremendously to the success of the Steps initiative.

Ribbon-cutting at the Opening Ceremony

Organizing committee members had one intentionally brief, wonderfully playful moment in the limelight as we were surrounded by many of our project partners to cut a multi-colored crepe-paper-weave ribbon stretched across the foot of the Steps. We then literally and figuratively stepped aside as dozens of people streamed up the Steps to transform the site from a project facilitated by a core group of community volunteers to one claimed by the larger community that supports it.

By late afternoon, the crowds had dispersed. A sense of tranquility was once again palpable on site. And by mid-evening, the Steps were continuing to quickly evolve into a meeting place for friends as well as for neighbors and complete strangers who otherwise might not be seeing, talking, and dreaming with each other. As I was taking a final look down the Steps just before 10 o’clock that evening, I ended up talking with someone who hadn’t realized the Steps were already completed and open to the public. We chatted about how the project had developed, talked about how he wished he had been available to more actively support and be an active participant in the development and implementation of the project, and talked about other neighborhood projects in development—which made me realize that less than 10 hours after the Steps opened, they were already functioning as an outdoors Third Place that draws people together and creates the possibility of additional collaborations.

A recent spur-of-the-moment sweepathon

Those encounters have continued on a daily basis since that initial day. Several organizing committee members and other neighbors all found ourselves engaged in a wonderful impromptu conversation on the Steps on New Year’s Day. Visitors from San Francisco’s East and South Bay areas have repeatedly come to the Steps and brought friends. Those who supported the project through the purchase of individual tiles interwoven into the completed mosaic with personal inscriptions come, photograph, and bring friends to enjoy the beauty of the site and the spectacular views it provides. Project volunteers continue to participate in the monthly two-hour clean-up and gardening sessions held on the second Saturday of each month from 1 – 3 pm (open to any interested new or returning volunteer), and neighbors, without any formal guidance or call to action, simply show up when they see that the Steps need to be swept or in some other way spruced up a bit to keep the site pristine.

Steps volunteer Al Magary engaged in clean-up

Most importantly of all, the spirit of community and collaboration that drove the Hidden Garden Steps to completion is already inspiring a neighbor—Al Magary—to see if he can informally organize a group to sweep and take other actions to clean up the long-ignored even larger set of steps one block away (on 15^th Avenue, between Kirkham and Lawton streets). Anyone interested in joining that budding community of interest can contact Al for more information at 15thAveStepsPark@gmail.com. Who knows? Perhaps a third set of ceramic-tiled steps is on its way.

N.B.: This is the twenty-third in an ongoing series of articles to document the Hidden Garden Steps project in San Francisco.

Gavin Newsom and Citizenville: From Virtual Sheep to Real Community Collaboration

One of the sweetest moments in what is a wonderful paean to community, collaboration, and the technology that can help foster those two critically important elements of civilization comes when Gavin Newsom, in the acknowledgment section at the end of the book he has written with Lisa Dickey (Citizenville: How to Take the Town Square Digital and Reinvent Government), offers “thanks to all government workers whose work directly and indirectly impacts all our lives each and every day. And to elected officials of all stripes—a heartfelt thank-you for stepping up to serve the public. Thanks you for not sitting on the sidelines and for being willing to suffer the slings and arrows so often associated with public service.”

It is, in some ways, a shame that those words from a successful politician to his peers and others with whom he has worked in government appear after the formal conclusion of the text, for it is in that brief acknowledgement that the former mayor of San Francisco—currently serving as California’s lieutenant governor—reminds us that we have plenty of great colleagues working at all levels of government in spite of the overwhelmingly negative attitudes so many people openly express toward those involved holding elected or civil service positions.

On the other hand, it’s entirely consistent with the approach taken throughout the book: encouraging all of us to look for ways that we can use technology as a tool in playing more actively positive roles in shaping the communities we cherish rather than expecting others, e.g., elected officials and civil servants, to be prescient and powerful enough to create the world of our dreams without our explicit engagement in that process.

Written very much in the spirit of Peter Block’s Community: The Structure of Belonging, Block and John McKnight’s The Abundant Community: Awakening the Power of Families and Neighborhoods, Jim Diers’s Neighbor Power: Building Community the Seattle Way, and Robert Putnam’s Bowling Alone: The Collapse and Revival of American Community, Citizenville promotes the idea of individual community members collaborating with each other and their colleagues in government to produce positive change. More importantly, it pushes us toward an approach that already fosters levels of engagement in playful ways: transferring our love of game-playing for virtual results into a form of game with more rewarding real-world results, as summarized in this excerpt from the introduction to Citizenville:

“Shauna Robertson, cofounder of the Crowdrise fund-raising and social-networking site, asked me why we couldn’t transfer the principles of FarmVille to civic engagement. ‘Why can’t I take ownership of my little area of California and say, ‘This is what I want to do—I want to build my schools here’? Or fix the potholes or landscape the traffic medians? In other words, instead of taking care of a fictional farm, why can’t we create a game in which you take care of your actual neighborhood or your town?

“We could combine the fun of a game with the social good of solving real problems. Here’s one way it could work: Let’s say you live in a neighborhood of twenty blocks. If four people there want to play the game—let’s call it Citizenville—you can divide the neighborhood into four areas delineated by an interactive map on the Citizenville Web site. Each player takes responsibility for his or her area, and if others living there decide they want to play too, they can either join forces and create a team or subdivide into even smaller areas.”

Newsom is explicit about the challenges we face in attempting to use technology to increase citizen-government collaborations: “The sad truth is that the history of government is a history of technophobia” (p. 6); government workers often collect magnificent amounts of useful data without working to make it accessible (p. 22); government agencies are much better at attracting constituents to one-time events than to encouraging long-term involvement (p. 115); and “…government isn’t interested in solving problems so much as managing them” (p. 220).

That’s not a situation, he suggests, that is sustainable: “No one foresaw that sea change for newspapers, but in hindsight it had to happen. The same is true for government. It’s hard to predict exactly how this will unfold, but it’s absolutely inevitable that the relationship between people and government will change. If nothing else, the changing expectations of new generations, weaned on smartphones and the Internet, guarantee that we can’t just continue with business as usual” (pp. 174-175).

He offers plenty of positive examples, including the 68-page report titled Road Map for the Digital City—“a blueprint for how to propel New York into the digital age” (an updated version is available at http://www.nyc.gov/html/digital/html/roadmap/roadmap.shtml) and the New America Foundation release Hear Us Now? A California Survey of Digital Technology’s Role in Civic Engagement and Local Government (2011),” a report about technology and civic innovation.” He also reminds us that sites where participants clearly identify themselves rather than hiding behind pseudonyms produce much higher levels of discourse and engagement than those where the anonymous posters engage in “name-calling, insults, and flame wars” (p. 64).

My own explorations of and involvement in community-government collaborations convince me not only that Newsom is, overall, right on track throughout Citizenville, but that there are plenty of models we can follow, including the work cited above (Block, Diers, McKnight, and Putnam) as well as local examples such as San Francisco’s Hidden Garden Steps project, which I’m continuing to document on this blog. The Steps project, designed to create a second set of ceramic-tiled steps in San Francisco’s Inner Sunset District while strengthening the sense of community that already exists here, is  nearing completion exactly through the sort of private-public collaboration that appears to be Newsom’s gold standard in Citizenville. Our local elected public officials and colleagues in City-County government have become as enchanted with the project as we are and, as a result, have been helping us create a volunteer-driven, community-based project even more dynamic, beautiful, and engaging than we originally envisioned. The collaborations have grown from numerous face-to-face meetings, online interactions using a variety of social media tools, face-to-face contact to reach the greatest number of neighbors possible, and partnerships with existing community organizations, local business representatives, and local media representatives.

And while none of this has played out within the context of an online game along the lines of Citizenville, the playfulness inherent in Newsom’s Citizenville model has certainly found its way into our tweets, our Facebook postings, our website, the results we are producing, and the overall approach we’ve taken to working with colleagues at all levels rather than falling into the destructively nonproductive trap of complaining about government and those involved in it rather than seeking opportunities to make it work for—and with—all of us. And then, as Newsom does in his acknowledgements, profusely thanking everyone who has contributed to making our community better.

N.B.: This is the nineteenth in an ongoing series of articles to document the Hidden Garden Steps project in San Francisco.

Hidden Garden Steps: Dreams Taking Shape

When dreams take shape, the communities that helped create them notice—as was obvious last Saturday (July 20, 2013) while 110 of the 148 ceramic-tile step pieces that will eventually be installed on the concrete staircase on 16^th Avenue between Kirkham and Lawton streets in San Francisco’s Inner Sunset District were on display for the first time.

This, quite literally, was a preview of a dream in the making over a three-and-a-half-year period. Organizing committee members for the community-based volunteer-drive Hidden Garden Steps project have been working to complete this $300,000 volunteer-driven community based effort to create a second set of ceramic-tiled steps along with gardens and murals since January 2010. Project artists Aileen Barr and Colette Crutcher have been building the mosaic, piece by piece, since September 2012, and have included numerous volunteers in the process through two public workshops (December 2012 and March 2013). More than 400 individuals—including a few from the United Kingdom and from Paris—and local businesses have made the contributions that have already provided  nearly two-thirds of the cash needed to complete the project; in-kind (non-cash) donations of materials and services are providing the balance. Our partners at the San Francisco Parks Alliance and the San Francisco Department of Public Works (DPW) Street Parks Program have provided tremendous administrative and onsite support, and our colleagues at the City and County of San Francisco Community Challenge Grant program recently awarded the project an additional $32,500 to bring us very close to our final fundraising goal.

But none of us had seen the entire mosaic-in-progress laid out in its current form before last Saturday—not even the artists, who have been working on this massive permanent community art installation section by section for the past several months. The closest we had come to seeing the project take shape was the continual inspiration provided by the initial Inner Sunset District ceramic-tile mosaic and gardens that continue to serve as a neighborhood gem on Moraga Street, between 15^th and 16^th avenues and glimpses of smaller, individual segments for the Hidden Garden Steps mosaic.

The results were spectacular. Dozens of community members lingered around the mosaic over a four-hour period, repeatedly commenting on how it was even more beautiful than they had imagined it would be. Many people, realizing that opportunities to add their names or inscriptions to the permanent mosaic would end in less than two weeks (July 31, 2013), made contributions so they would not be left behind on this one. (Onsite tile purchases that day brought in nearly $5,000, and additional online purchases have, as of this morning, raised that total to nearly $7,500 over a 48-hour period. Those who purchased tiles on the spot had the added pleasure of working with the artists to actually inscribe their names into a large tile element in progress. And, most importantly of all, we luxuriated in the visceral evidence that one of our main goals—strengthening the sense of community that already existed in the Inner Sunset District—was reaching fruition as local residents joined out-of-town and out-of-state visitors in a celebration of what volunteers can accomplish when collaborating with a large number of other individuals, nonprofit organizations, and representatives of government agencies.

There is still plenty of work to do. We’re in conversation with companies to obtain the tile that must be placed on top of each step to make this a safe area to walk (the ceramic-tile mosaic itself will be on the outward facing segment of each step so that those walking uphill see it as they ascend the staircase; nothing will be visible to those only looking down); our San Francisco Department of Public Works colleagues are continuing to construct erosion-control barriers and terracing to deal with a decades-old challenge before the mosaic is installed; and, as of this morning, DPW employees were onsite to begin completing repairs on  the numerous chips and cracks on the staircase that must be done before the completed mosaic is installed (sometime between October 2013 and spring 2014).

Anyone interested in seeing community at work doesn’t have to wait that long, however. Walking on the top third of the concrete steps already provides glimpses of the gardens-in-progress that are being installed as quickly as SF DPW employees finish sections of the retaining walls and terracing. Views of San Francisco that were previously obscured by untrimmed trees have been tantalizingly revealed. More and more people are using the stairs as a corridor from one part of the neighborhood to another, as a place to walk or run, or simply as a place to gather and enjoy a tranquil oasis in what at times can feel as if it’s an overwhelmingly busy city.

Conversations now flow on the Steps as neighbors stop to talk. New ideas for community improvement are evolving—for our neighborhood and beyond. And, as I discovered again on a recent morning, the site continues to be transformed into an equally wonderful place for contemplative moments as the number of hummingbirds, scrub jays, and other birds increases as we plant California natives and other drought-tolerant plants near the top of the Steps; breezes gently move newly-installed native grasses in mesmerizing ways; and the succulent gardens continue to thrive and expand at the foot of the Steps as a hint of what is yet to come.

N.B.: This is the seventeenth in an ongoing series of articles to document the Hidden Garden Steps project in San Francisco.

Christopher Alexander and the Architecture of Collaboration (Part 2 of 2)

While there are numerous wonderful and obvious resources available to anyone interested in building successful collaborations, there are also gems—case studies—that are easily overlooked simply because they are marketed in a way that doesn’t immediately bring them to our attention.

As noted in the first of these two articles, architect Christopher Alexander’s latest book (The Battle for the Life and Beauty of the Earth: A Struggle Between Two World-System) is about far more than architecture; its description of two different building systems—one that is very traditional and cookie-cutter rigid, and one that incorporates flexibility and a firm commitment to collaboration to bring a project to completion—makes it a book with a compelling story as well as an essential guide for anyone involved in project management—including volunteer-driven community-based projects.

The Battle for the Life and Beauty of the Earth is, first and foremost, the story of how Alexander and his colleagues worked with a client in Japan to build a stunningly beautiful campus that continues to serve high school and college students in a unified setting designed to inspire and nurture learning. With plenty of photographs to lead us from start to finish on the project, Alexander describes the process of how a commitment to collaboration at times produced spectacular results and at other times really did create battle-like cultural confrontations between those who wanted to collaborate their way to implementation of a dream (the campus) and those who simply couldn’t move themselves past the formulaic (and lucrative) process that was at the core of their approach to project management.

And that’s where The Battle becomes useful to many of us who are not at all involved in the creation of architectural building, but are deeply immersed in building of another sort: building training-teaching-learning offerings that make a difference to learners and those they serve; artistic endeavors that reach and move appreciative audiences; and the sort of community-based project that the Hidden Garden Steps endeavor in San Francisco’s Inner Sunset District, represents—an effort to create a beautiful neighborhood gathering place which, when completed, will feature a 148-step ceramic-tile mosaic surrounded by gardens and murals to complement the earlier nearby project that inspired it.

Where Alexander begins with his standard practice of spending many valuable and highly-productive hours on any site upon which he and his colleagues are going to build, those of us involved in working with artists Aileen Barr and Colette Crutcher on the Hidden Garden Steps project have spent hours walking up and down those 148 concrete steps that were originally installed in 1926. We know, by heart, the number of steps on each flight; we know how light bathes various points on that site throughout the day and how the site feels in sunlight, fog, wind, and rain. By working with colleagues in the San Francisco Department of Public Works—the government agency in charge of the site—as well as with tree trimmers and plenty of volunteers engaged in monthly onsite clean-ups, we have become familiar with the soil, the native vegetation, the erosion-control and onsite structural issues that must be addressed before the ceramic-tile mosaic-in-progress (pictured at left) can be installed later this year (if everything continues on schedule), and even the wildlife that is increasingly drawn to the site as we have worked to erase decades of neglect and create a habitat that supports everything from birds to a species of butterfly (the green hairstreak) that used to be prevalent in the area but had become rare until colleagues in Nature in the City began working to restore habitats throughout the nearby hills. And by working side-by-side with the artists in free public workshops, we’ve even played a hands-on role in creating the 148-step mosaic that is at the heart of the project.

Just as Alexander describes how he worked with numerous collaborators as well as those who were skeptical of his ability to produce the campus he was designing and working to build, we have created an organizing committee that serves as a project management team while reaching out to other existing groups ranging from neighborhood associations to our local elected officials. We’ve been present at neighborhood meetings, street fairs, and other events that have drawn in new partners. And just as Alexander attempted, in every imaginable way, to foster collaboration rather than hierarchical organizational structures, our organizing committee has been and remains the sort of partnership where the only real titles (co-chairs) exist so that those interested in joining us have a point of contact and so that we have what in essence serves as an executive committee tasked with keeping the project on schedule rather than offering top-down decrees as to how the project will be completed.

Alexander’s description of how the high school/college campus was completed comes across as an honest meditation on the joys and challenges of bringing a collaborative project to fruition, and those of us involved in the Hidden Garden Steps project have certainly had our moments of joy as well as moments of disappointment along the way. But what we all share in common is a start-to-finish commitment to working together as inclusively as possible to create something tangible (the campus, the Steps, or a training-teaching-learning opportunity) as well as something intangible and equally compelling: the sense of community that comes from building something together.

N.B.: This is the second of two articles applying “The Battle” to non-architectural settings, and the sixteenth in an ongoing series of articles to document the Hidden Garden Steps project in San Francisco. A final free public workshop for volunteers interested in helping construct small parts of the overall mosaic will be held indoors in the St. John of God community hall in San Francisco’s Inner Sunset District (5^th Avenue and Irving Street) on Saturday, July 20, 2013 from 1-5 pm.

Building Abundant Communities (Part 4 of 4): Hidden Garden Steps

New community possibilities emerge “when we and other neighbors know of each other’s gifts,” John McKnight and Peter Block suggest in their book The Abundant Community: Awakening the Power of Families and Neighborhoods. And that’s exactly what we continue to see in the Hidden Garden Steps project here in San Francisco’s Inner Sunset District.

As has been abundantly chronicled in this continuing series of articles about the Steps and the overlapping shorter series about fostering abundant communities, an awareness of gifts, resources, and an enthusiastic commitment to collaboration has steadily moved us toward a very exciting phase of our efforts to create a second set of ceramic-tiled steps along with murals and gardens featuring California native and other drought-tolerant plants. Project artists Aileen Barr and Colette Crutcher have, since September 2012, been working in their studios to build the 148-step mosaic that will eventually be installed on the 16^th Avenue concrete steps connecting Kirkham and Lawton streets. Community involvement in fundraising, marketing, and hundreds of hours of onsite work cleaning up a terribly ignored pedestrian corridor has drawn together an ever-growing group of volunteers and other supporters inspired by the beauty of the first step of steps (on Moraga Street, between 15^th and 16^th avenues) completed by the same two artists working with a different group of neighbors and other supporters.

Our next big step forward, at this point, is less than two weeks away: our two artists (on Saturday, December 1, 2012, from 1-5 pm), will lead the first of three community workshops for anyone interested in making hands-on contributions to the construction of the mosaic.

This will be a celebration of community and collaboration in action within a local church meeting hall (Christ Church Lutheran, 1090 Quintara, San Francisco). It’s a chance to learn how projects of this magnitude are literally pieced together. An opportunity to work side-by-side with neighbors on a process that not only will produce a new community gem but also contribute to the already strong sense of community that exists within the Inner Sunset District. And a pre-holiday chance to reflect on what our work together over a three-year period has created and continues to create.

It also is a visceral incarnation of the spirit of “making gifts visible,” as outlined by McKnight and Block in The Abundant Community (pp. 120-122): having members of a community teach and learn from each other; bringing together residents and local business representatives (a couple of our sponsors are donating refreshments for workshop participants); and attracting community members of all ages and backgrounds.

There is plenty to acknowledge and celebrate in projects like the Hidden Garden Steps. These community efforts help build connections between those of us who previously knew little more about our neighbors than what we garnered from hurried waves and cursory greetings as we raced from one personal obligation to another. They attract people from other nearby neighborhoods so that we develop an extended sense of community, support, and simple, pleasurable human interactions that often seem to reach no further than a few feet away from our own homes or apartments. They further connect us to those wonderful third places within our communities—the coffee shops, the libraries, the neighborhood farmers markets, and streets transformed into meeting places by community-operated street fairs. And they remind us—through the collaborations we establish with existing groups like San Francisco’s Inner Sunset Park Neighbors (ISPN), the San Francisco Parks Alliance (our fiscal agent), and the San Francisco Department of Public Works Street Parks Program (supporting our onsite work on City/County property)—that transforming a dream into reality doesn’t necessarily mean that we have to start from scratch in our efforts to organize for success.

“The expression of our gifs and their manifestation through association with our neighbors” is at the heart of abundant communities, McKnight and Block remind us in The Abundant Community (p. 109). “The challenge is to make these gifts visible among all in the neighborhood. These are the means for creating our social fabric. The task is to make more widely available these gifts in service of our core concerns for the child, the land, enterprise, food, health, the vulnerable, and our safety With the consciousness and ability to connect our gifts and make them practical and usable, we experience what we are calling community abundance (p. 120).”

And as Hidden Garden Steps current and prospective supporters move toward the day of our first mosaic-building workshop and continue with our fundraising efforts to bring this $300,000 volunteer-driven community-based effort to a successful conclusion, we all have plenty to celebrate—and to offer others in need of the inspiration we continually find from the families, friends, and other neighbors who are contributing to our own abundant successes.

N.B.: This is the fourteenth in an ongoing series of articles to document the Hidden Garden Steps project in San Francisco and the fourth in a four-part series of articles exploring abundant communities. 

Building Abundant Communities (Part 3 of 4): Inner Sunset Park Neighbors

When we’re lucky enough to have a group like San Francisco’s Inner Sunset Park Neighbors (ISPN) nurturing an abundant community in our own backyard, every day is Thanksgiving Day.

It’s as if the key members of this volunteer-driven community-based neighborhood advocacy group leaped right out of the pages of John McKnight and Peter Block’s The Abundant Community: Awakening the Power of Families and Neighborhoods and from their Abundant Community website, for this dynamic and incredibly flexible organization, with less than a dozen board members and a membership of approximately 200 people, manages to be at the heart of many of the most visible and positive initiatives developing in San Francisco’s Inner Sunset District.

Explore the Inner Sunset Sundays street fairs that will have brought well over 5,000 people together in a festive block-long celebration of community by the end of 2012 and you’ll see the results of collaboration between ISPN members and other members of our extended community. Read the community bulletin board announcements posted in the heart of the neighborhood’s business district and you’ll see an invitation to participate in the wide range of activities and take advantage of the numerous services available in the neighborhood—because Inner Sunset Park Neighbor members worked diligently through the local permit process for permission to build and place that bulletin board in a key community meeting place.

Walk through the Inner Sunset Farmers Market that has been open nearly every Sunday morning throughout the year since June 2009, and you’ll see the fruit of ISPN collaborations with the Pacific Coast Farmers’ Market Association and others who transformed a drab, narrow street-level parking lot into a vibrant meeting place where neighbors shop, stop to chat, and learn, through their conversations, of the latest developments and community events that draw us all together into a community of citizens rather than a group of consumers anxious to buy and run.

This is an organization with a clear, appealing, and inclusive mission: “to engage with all Inner Sunset residents—renters, homeowners and business owners—to improve quality of life, build a sense of community, and generate pride in our neighborhood.” It’s also an organization that is neither rule-bound nor resting on its laurels. It offers an umbrella of support to groups interested in initiating and completing projects that further strengthen the sense of community and neighborhood, as is obvious through the support and collaboration offered to the current Hidden Garden Steps project. It also has board members that freely move in and out of the ISPN structure to support other independent neighborhood initiatives such as the Public Bench Project. And, through conversations that begin at gatherings such as the Inner Sunset Sundays street fairs, it fosters discussions about dreams along the lines of transforming a block-long area of the neighborhood business district into an attractive pedestrian mall that would further support the sense of community that places like the Inner Sunset District provide.

Conversation and exchanges, as McKnight and Block note throughout The Abundant Community, do help us in “awakening the power of families and neighborhoods”; that’s one of ISPN’s key strengths. Where the writers suggest steps including efforts at “making visible the gifts of everyone in the neighborhood” by identifying “gifts, skills, and capacities” that neighbors are willing to share with each other, ISPN members already informally engage in that sort of action by inviting neighbors to share their skills in venues including the street fairs. The November 2012 fair, for example, included neighbors providing brief workshops on more than a dozen topics including basic bicycle maintenance, bench-making, composting, garden tool maintenance, disaster preparedness, CPR, and juggling. Potluck dinners in a neighborhood church community meeting room have included opportunities to discuss and promote events and actions that contribute further to community development—an idea that parallel’s McKnight and Block’s proposal for “listening tables where community members “establish an agenda for community friendliness.”

The point of all of this is that we do have choices. We can allow ourselves to be buried under what appear to be insurmountable differences that prevent members of communities from coming together in any sort of mutually agreed upon plan of action. Or we can start, in small numbers, with those who are agile, creative, and determined enough to take tiny steps that lead toward significant and positive results.

ISPN members and supporters clearly understand that the hard work that goes into organizing these efforts can be rewarding. And fun. And well worth pursuing. It’s up to the rest of us to decide what we can do to be part of that process. And to support the groups that are already in place.

N.B.: This is the third of a four-part series of articles exploring abundant communities

Next: The Hidden Garden Steps as an Abundant Community Group 

Building Abundant Communities (Part 2 of 4): Trainer-Teacher-Learners in Action

Trainer-teacher-learners, in spite of frequently citing a lack of funding and other resources as an impediment to success, are often extremely effective at creating and sustaining what John McKnight and Peter Block call “abundant communities”—those gatherings of people who effectively find strength through a focus on people as creators and collaborators rather than consumers.

Our efforts as members and as the driving force behind the American Society for Training & Development (ASTD), when we are at our best, serve as an easy-to-replicate example that seems to be pulled from the pages of McKnight and Block’s Abundant Community  book on the topic.

When the writers tell us that “a competent community has three properties” (they focus on the gifts of its members, they nurture associational life, and they offer hospitality through the act of welcoming strangers into their group), we immediately can picture any ASTD or any other well-organized and well-developed association that creates a potent, supportive, and dynamic community through individual chapters, informal regional consortia, and national connections firmly rooted in commonly-adopted mission, vision, and value statements.

We know for example that when we walk for the first time into a meeting of any well-functioning local ASTD Chapter, our previous agreement to affiliate with another chapter and/or colleagues at the national level makes us immediately part of the group of colleagues we are about to meet. It’s what I experience every time I go to activities sponsored by my own home chapter, the ASTD Mount Diablo Chapter. It’s what I’ve experienced over the past year with other California chapters as well as with the South Florida Chapter. It’s what I experience when small groups of ASTD members from all over the country meet over dinner, as we frequently do when drawn together by ASTD or other conferences. And it even carries over when ASTD members meet in non-ASTD venues including the weekly #lrnchat conversations via Twitter every Thursday evening.

This, for anyone engaged in a well-functioning association, is the best of all possible reminders of how abundant our communities are and can be in an onsite-online world. When we’re together—together in every sense of the word—our limitations and challenges somehow take a back seat to the benefits we reap from associating in these abundant communities: full of inspiration; full of colleagues dedicated, as ASTD suggests, to making a world that works better; and full of solutions to problems none of us would dream of tackling without the support of other members of those explicitly abundant communities.

And just as McKnight and Block consistently focus on an abundant community’s ability to awaken the power of family and neighborhoods, members of ASTD and other first-rate associations use their strengths and resources to contribute positively and significantly to the extended communities to which they belong and which they serve. California ASTD chapters, for example, are among those informally providing free learning opportunities to returning veterans under the aegis of programs that support Wounded Warriors; having documented initial successes from this sharing of what they bring to their communities, some of the California chapter leaders are beginning to explore ways to create a more formal consortium to expand what they had previously been doing completely at a local level independent of colleagues from other chapters—a great sign that this particular abundant community is pooling resources in a way that creates greater possibilities while also drawing more attention to ASTD, its chapters, and its individual members as potential community partners reaching beyond more local borders.

None of this, however, matters much if our community doesn’t carry through on its commitment to be as permeable as possible. When we are greeted, welcomed, and drawn into conversation the moment we walk into an ASTD gathering, we sense the draw and engagement of an abundant community: it makes us want to join the club. This doesn’t mean that every person entering our community will ultimately want to serve on a board of directors or become a major financial supporter of the organization’s activities, but what makes us strong is our willingness to accept all interested parties at whatever level is comfortable to them: occasional visitor, member of a local chapter, dual member of the local and national organization, member of a local chapter board, member of a national committee of volunteers dedicated to strengthening and promoting the organization throughout its extended community, and former board member who remains engaged at any sort of level that contributes to the continuity of the association.

And that, I would suggest, is the key element and resource that contributes to the success of an abundant community—one capable of holding our attention and setting up the continuity that creates something capable of outlasting the efforts and lifetime of any individual member.

N.B.: This is the second in a four-part series of articles exploring abundant communities

Next: San Francisco’s Inner Sunset Park Neighbors as an Abundant Community