The last person who tried to convince me I should learn about something that, to me, held no value probably pushed me well down the road of transition from lecturing and advocating to facilitating, listening, and co-learning—something I remembered while attempting to answer the questions “What is one thing you used to do in education that you no longer do or believe in? Why the change?” as part of my participation in the third season of George Couros’s #IMMOOC (the Innovator’s Mindset massive open online course) last week.
She was a wonderful colleague, deeply immersed in and a strong proponent of using Twitter. And she seemed to believe, in her social media heart of hearts, that anyone not using Twitter was somehow leading a sadly diminished existence somewhat akin to living in the gray, war-devastated zone of a dystopian novel. So, while we sat side by side during two days of meetings, she attempted to convince me that I, too, should be using Twitter. She tried all sorts of things: telling me how great it was. (I wasn’t convinced.) Telling me what it could do for me. (Other social media tools were already doing those things for me.) Talking about who else was using it and how I could be in touch with them via Twitter. (I was already in touch with them in many other ways—including sitting with them in that room during the dynamic conversations we were having during that two-day period.) And finally—after nearly a day and a half of friendly cajoling and strong advocacy on behalf of Twitter, she asked a question that resonated: if I wanted a relatively quick answer to a question or situation that was stumping me, would I want quick and easy access to thousands of people who might be able to provide that answer? When she pointed out that Twitter could provide that level of access, she—and Twitter—had me.
What she also had was a learner who could see how the (minimal amount of) effort required to learn about and use Twitter might provide magnificent, appealing, productive results. So I was won over to Twitter. But not—as I realized at the time and now again as I recall that moment—by her zealous advocacy. It was the act of finally identifying an unfilled need and offering a proposed way to fill that need that finally led me to my long-standing engagement with colleagues through Twitter as one medium for that engagement.
I walked away from that experience with at least two valuable transformations: a willingness to adopt and embrace Twitter as one of many tools I use every day to work and play (including the weekly tweet chats that are an integral part of participating in #IMMOOC), and a visceral understanding of and appreciation for the power a trainer-teacher-learner-doer wields in fostering positive transformations through collaboration more than through wordy explanations and coercion.
It’s a lesson that actually embedded itself into the “Rethinking Social Media” course I have taught many times and will again be teaching in November 2017 for ALA Editions. I start, in the pre-course publicity and in the Week 1 course introduction, with an assurance that I won’t be requiring learners to become short- or long-term users of any of the social media tools we will be exploring. I also assure them that our online learning space is a guilt-free zone: they can spend as little or as much time as they care to spend with Twitter, Facebook, LinkedIn, or any of the other tools we will be studying as potential tools to further connect them with colleagues, library users, and anyone else they want to attempt to reach through those tools—as long as they reach the learning goals they (and their employers) have established for themselves. I also strive to keep the “lecture” part of the course as short and engaging as I possibly can, with frequent interruptions designed to stimulate responses and learner-centric activities.
Learners in my courses are, as much as they want to be, co-conspirators in the learning process. We learn from each other. We have as much fun as we can as they alter assignments to meet their own specific learning needs in ways that they can quickly apply within their own work (and other day-to-day) environments. And, in the best of situations, we stay in touch for weeks, months, or even years after a course formally ends. Because we understand that learning doesn’t have to be an endeavor with definitive starting and ending points.
We learn by exploring. Doing. Failing. And failing again and again. Until we finally reach the goals we have helped establish and that are meaningful to us, to our employers, and to those we ultimately serve. So I no longer deliver long lectures; my face-to-face and online presentations are designed to be as short as they can be; highly interactive; and responsive, in the moment, to the responses my co-conspirators offer. I try to keep my advocacy to a minimum. And we all seem to be a bit better off—and happier—as a result.
N.B. — This is the fifth in a series of posts inspired by Season 3 of #IMMOOC.