ATD ICE 2016: Tapestries, Transformations, and Pedicabs

May 23, 2016

Memorable learning experiences (e.g., workshops, webinars, and well-designed conferences) often are tapestries of personal experiences and shared wisdom-of-the-crowd moments—and there is no doubt in my mind that the ATD  (the Association for Talent Development) 2016 International Conference and Exposition (ICE) that is currently unfolding in Denver can be described in those terms.

ATD_ICE_2016_LogoThere are several thousand of us here. Each of us is having our own personal conference, with its own spectacularly transformative learning moments. And there is a communal (collaboratively shaped and shared) experience that, as I wrote in an earlier piece, transcends time and physical space. Each of us—whether we’re actually physically onsite, participating from an offsite location via the Twitter hashtag (#atd2016) and other social media resources, or, in the best of all worlds we can imagine and actually help construct, creating a completely blended experience—brings our own unique experiences and expectations to our world-sized conference “room.” Each of us also benefits from the shared moments ranging from hallway conversations and discussions over dinner to the we’re-all-in-this-together communal experience of inspiration that comes from being with thousands of others in a huge auditorium while enjoying a keynote speaker’s presentation. (This, in its own way, extends as well to our offsite co-conspirators, aka fellow learners, who are creating a conference-as-learning-experience by reading and responding to what we are also creating in the Twitter backchannel, on Facebook, on Periscope, and elsewhere. )

Each time I participate in a conference onsite, online, or both—the blended approach is one I increasingly pursue with increasingly-lovely pleasures and rewards—I end up walking away transformed. I consciously attempt, through my writing and the use of tech tools including Storify, to capture and extend those moments of transformation so they won’t be lost to me or to colleagues interested in pursuing their own equally delightful individually and communally-constructed pleasures and rewards. And just when I mistakenly believe I have explored and shared all there is to explore and share in this admittedly odd approach to blended-learning, I find myself experiencing another five-year-old-child’s moment of wonder.

Denver--Blue_Bear1--2016-05-21

(almost) no one left outside the conversations at #atd2016

The almost naïve sense of wonder this week has come from further incorporating simple (low-tech) phone calls into the more high-tech, innovative blended-learning mix that is becoming increasingly familiar to many of us. It started a couple of days ago when, even before getting out of bed here in the hotel where I am staying, I saw that one of my cherished training-teaching-learning-doing friend-colleague-mentors (Maurice Coleman) was already up on the other side of the country and posting items on Facebook (for shame, Maurice: posting on Facebook before noon on a Saturday!). Missing the sound of his voice and the unique insights he would bring to the table if he were physically here, I called with the intention of talking with him for no more than a few minutes; more than half an hour later, we had completed an exploration by phone that helped me connect what I had experienced in an entirely different blended environment a week earlier with what was unfolding here—part of the process of constructing my personal conference-as-learning-moment here at ATD ICE 2016.

Because it was such an unexpectedly stimulating and rewarding moment and because it was becoming an important thread in the tapestry-in-progress I am creating, I repeated the call to him yesterday morning after seeing him, once again, posting before noon on a weekend. And that’s when the ATD ICE 2016 magic leapt to a higher level: the result of our conversation was that Maurice—who is not (yet) an ATD member—actively joined the #atd2016 conversation. And colleagues here onsite started interacting with him via #atd2016. And then another of my non-ATD training-teaching-learning-doing colleagues jumped in by retweeting one of Maurice’s conference tweets. And I started interacting with that colleague via the conference Twitter backchannel, too.

Denver-Pedicab1--2016-05-21

a combination of Mr. Toad’s Wild Ride and “Fellini’s Roma”

As Maurice and I were finishing our second ATD-ICE-2016-by-smartphone conversation, he asked me to give him a blow-by-blow description of a walk I had taken with friends here the previous evening because he was intrigued by how that walk had begun at the end of a three-hour-long conversation with one group of colleagues in a local tavern and somehow extended for the duration of a combined walk/pedicab ride to a restaurant where we continued that conversation with a slightly reformed group we acquired on our way to dinner. He grew more and more incredulous as I told him how we would unexpectedly meet someone who then joined the group while others peeled off as needed to participate in other conversations/learning moments. And I suspect his jaw dropped a bit when I told him about the brief stopover in a hotel lobby where, while I was attempting to send a direct message to a colleague via Twitter, I turned around to discover that the intended recipient of the tweet was walking across the lobby to say hello to what then constituted the core of that particular iteration of the group. She eagerly accepted our invitation to join us as we made the spur-of-the-moment decision to take pedicabs the rest of the way to the restaurant. (You probably already know that breaking a group of six trainer-teacher-learner-doers into groups of two and creating a mini-caravan of pedicabs up a major thoroughfare in a city like Denver is going to result in a wonderfully bizarre scenario that looks like a combination of Mr. Toad’s Wild Ride and Fellini’s Roma. We were happy. The fabulous pedicab drivers were happy. And no residents of Denver appear to have been injured in the course of our move from hotel lobby to restaurant dining room.)

There’s so much to unpack in all that I’ve attempted to describe here. And there’s so much more ahead of us as our conference-as-personal-and-communal learning moment continues to unfold. But what is clear to me at this stage in the game is what I said to a close friend over dinner the night I arrived here: what I most look forward to at these conference-as-learning-moments is the experience I don’t yet know I am going to have.

That’s the magic of learning.

ATD_ICE_Speaker_Graphic_2016

N.B.: Paul’s onsite participation at ATD ICE in May 2016 includes the following activities:

The “10 Tips for Incorporating Ed-Tech Into Your Own Development” article he wrote for his session has been published and is available on the ATD Learning Technologies blog, and he has three brief reviews attached to books available in the ICE bookstore onsite here in Denver.

 


ATD ICE 2016: The Size of the Room, Revisited

May 22, 2016

As several thousand members of ATD  (the Association for Talent Development) from all over the world gather in Denver for our annual International Conference and Exposition (ICE), it would be easy, at times, to forget how large the rooms in which we are meeting are.  The myriad ways in which countless members of this spectacular community of learning are helping to expand our concepts of what it means to “attend” a conference or participate in other learning opportunities. And how inclusive we can be with just the slightest bit of creativity, innovation, and effort.

ATD_ICE_2016_LogoOur ability to draw people in, as I frequently note in conversations with colleagues and in learning opportunities I design and facilitate, has increased exponentially through increasingly far-reaching and widely available tech tools. There is the obvious use of a Twitter backchannel to somewhat blur the lines between onsite and offsite participation in conferences and other learning opportunities like ICE. There are the moments shared on Facebook in ways that strengthen our already strong sense of community. There are Google Hangouts and numerous other tools to turn huge geographical distances into virtual spaces that make us feel, at a visceral level, as if we are all in the same room even if that room extends over hundreds or thousands of miles. And there are even the much older, more familiar, and often overlooked vehicles (including telephones) that we can turn to when we don’t want to be left behind or don’t want to leave cherished colleagues behind. The result, of course, is a richer, deeper, more nuanced level of participation in our associations and with our colleagues than has ever before been possible.

I think about how much reaching out occurred today (Saturday)—the day before ICE formally opens—and I marvel at what all of us have accomplished together and how many people we’ve already drawn into our global conference room. Seeing that Maurice Coleman (a colleague in Maryland) was already active on Facebook early this morning, I called him from Denver for a brief conversation, mentioned that we will have a very active Twitter backchannel (#atd2016) here, and invited him to expand the room by skimming the feed over the next several days, retweeting what appealed to him, and, most importantly, reacting to the tweets he saw so he would, as I have already done numerous times, become part of the conversation and the overall conference experience in which so many transformative conversations take place in our blended onsite-online environment.

...using every possible means to draw others into the conversations...

…using every possible means to draw others into the conversations…

Lucky enough to be part of inspiring, thought- and action-provoking conversations throughout the day with some of the most creative, innovative, and passionate trainer-teacher-learner-doers I know (including a couple who live in Denver but are not affiliated with ATD), I looked for every possible opportunity I could pursue to draw others into those increasingly dynamic and inspiring conversations while also sharing thoughts from those non-ATD members with my fellow conference attendees.

It was obvious that everyone physically present at every table I joined was doing the same thing. At times it involved little more than calling out to someone who happened to be passing by a coffee shop, tavern, or restaurant where we were sitting. At other times, we would reach out or respond by Twitter to invite others to join us where we were or simply include them in on the conversations by tweeting out what seemed worth sharing. And at one point, when we were thinking about a colleague who had recently experienced a personal tragedy that left kept him from traveling to Denver to be with us, we simply called him from the place where we were all sitting and passed the phone around to be sure he knew the physical distance did not at all represent a separation from his ATD family at a time when contact with other members of that family would be particularly meaningful to him.

I heard people colleagues excited about—and getting the rest of us excited about the ways in which they are working to produce results-driven learning in their workplaces. I heard colleagues talking about the innovative approaches they are taking to leadership training. I sat with Sardek Love, a cherished colleague who has done more than anyone else I know personally to mentor colleagues younger and older than he is so he strengthens us and our profession (and helps all of us better serve those who look to us for assistance) rather than giving even the slightest thought to the possibility that he might be creating completion for himself. We just don’t think that way; we revel in our own growth and in the growth of those around us, knowing that every step forward makes all of us better, builds a stronger community of training-teaching-learning-doing for all of us, and, as ATD so wonderfully suggests, creates “a world that works better.”

And as my day draws to an end and I already look forward to even more stimulatingly transformative moments over the next several days, I think back to that initial conversation with Maurice this morning. Savor the pleasure of being part of an amazingly dedicated group of learning facilitators who make a difference every day—every day—by doing all they can to be sure the doors through which we pass remain as open as they possibly can be. And hope that everyone reading this finds way to place a hand on the doorknob that just needs to be turned the slightest bit to make the door open to him or her, also.

 ATD_ICE_Speaker_Graphic_2016

N.B.: Paul’s participation at ATD ICE in May 2016 includes the following activities:

The “10 Tips for Incorporating Ed-Tech Into Your Own Development” article he wrote for his session has been published and is available on the ATD Learning Technologies blog, and he has three brief reviews attached to books available in the ICE bookstore onsite here in Denver.


ALA 2016 Midwinter Meeting: Associations and the Size of the Room

January 8, 2016

The power of association—and associations—is never more clear to me than when I’m participating in an association conference, so I’m in Association/Associations Heaven right now as the 2016 American Library Association (ALA) Midwinter Meeting is blossoming here in Boston.

alamw16--logoWhile I often hear colleagues—generally those who opt out of participating in the professional associations that represent and bring together colleagues within their professions—cite all the reasons why they don’t see value in joining and being active in their industry’s association, I can’t imagine not being part of ALA, ATD, and others that facilitate the critically important connections and opportunities that the act of associating and associations themselves so effectively foster.

And even though I’m currently benefitting from being among thousands of colleagues arriving here in Boston, I also recognize that association is no longer something that is at all completely dependent on physical proximity. Anyone with Internet access quickly realizes that the size of our conference “room” is expansive, that the room is permeable, and that it is fairly inclusive; it includes the physical meeting spaces, as well as the extensive set of corridors in which so much important and rewarding associating occurs, and can extend to being a regional, national, and international association space if we’re a bit creative in the way we approach the act of associating.

The latest associating—via the very active #alamw16 hashtag that is bringing offsite and onsite colleagues together in a variety of ways—began for me several days before I arrived. It has also been facilitated through the use of a well-designed and highly-used conference app that allows us not only to browse schedules and access a treasure-trove of conference information and learning resources, but to locate and contact conference attendees through a list of those who registered.

T is for Training Logo

T is for Training Logo

Those who care about associating and about this Association conference also are welcome participants in the conversations via their/our exchanges on what is increasingly an incorrectly-named hashtag (#alaleftbehind), for the very act of interacting via #alaleftbehind means they are not as far out of the loop as they may initially feel they are. I have, in fact, written extensively about being on both sides of the “left behind” equation—about participating virtually and about helping draw in participants who are not onsite. I remain excited by the many opportunities we can be exploring together in an effort to make sure no interested colleague is completely left behind. And, in the spirit of bringing onsite and offsite colleagues together, a couple of us, as I’m writing this piece, just finished our latest experiment in virtual conference engagement by having a conversation that started here in the conference Networking Uncommons and linked us to our T is for Training colleague Maurice Coleman via a phone call that brought the conference into the taping of Episode 176  of his long-running podcast series.

To give credit where credit is due, let’s not overlook the critically important role association management and staff play in fostering strong association through an association. ALA Marketing Director Mary Mackay, for instance, has done her usual first-rate job of reaching out to offsite Association members via LinkedIn and other social media platforms with a series of tips on how to keep up with the onsite activities via a variety of social media and Association resources (posted January 6, 2016). But much of it comes back to our own desire and longing for connection and the connections that come from being part of an association and contributing to the strength of that association through active participation.

If you haven’t yet engaged in this level of association, and want to try it, there are several easy steps to take. Identify the conference hashtag (in this case, #alamw16) and interact at a meaningful level; retweet interesting tweets you see from onsite colleagues and, more importantly, comment in a way that adds to the conversation, e.g., by adding a link to a resource that extends the conversation. (Don’t be surprised when onsite colleagues, seeing your comments, ask the inevitable question: “Are you here?” And revel in the idea that in a very significant way, you are here/there.)  Watch for links to blog posts from conference attendees, then post responses and share links to those posts so the conversations—and the learning—grow rhizomatically. If you read those posts days, week, or months after they are initially posted, remember that it’s never too late to join the very-extended synchronously asynchronous conversation by posting responses and/or sharing links. And if you have onsite colleagues who are willing to be among your conduits to the onsite action, don’t hesitate to “go onsite” with them via a Google Hangout, Skype, or even a phone call.

There’s a role for everyone in this process of associating and expanding the size of the room. If you’re reading this while you at the ALA Midwinter Conference (or any other conference), you can contribute by reaching out to those you know are interested. And, with any luck, you (and the rest of us) will expand the connections that already are at the heart of successful associations—and association.


When Words Fail Us (Revisited): T is for Training, Augmented Reality, and Mobile Learning

December 11, 2015

Hearing T is for Training host Maurice Coleman unexpectedly and creatively expand the definition of augmented reality during a discussion on the show earlier today made me realize, once again, how inadequately our language and nomenclature represents our quickly- and ever-evolving training-teaching-learning world.

T_is_for_Training_LogoAs Maurice, Jill Hurst-Wahl, and I were talking about the intersection of lifelong learning and individual learning events, I was describing the wonderful experiences I had as a trainer-teacher-learner attending the LearniT! Technology Adoption Summit here in San Francisco earlier this week. What I was describing to Maurice and Jill was how LearniT! Vice President of Professional Development Jennifer Albrecht had, in her sessions, very creatively used every inch of the learning space and had, in providing a steady stream of additional resources, inspired me to pull out my tablet a couple of times, log into our local library’s online catalog, and place reserves on those books so I could continue my learning after leaving the classroom. And that’s when Maurice made the connection: by expanding the classroom, in the moment, by connecting it virtually to the library, I was augmenting the experience in a significant way that further extended the learning as well as the learning space.

Augmented_Reality_at_NMC_2015_Conference[1]–2015-06-08

Most of us familiar and intrigued with current definitions of augmented reality would, up to that moment, have envisioned the term as referring to overlays on a computer, or mobile-device, or wearable technology screen that provide additional information about an environment we’re visiting or studying. But I think Maurice was spot on with his observation: using my tablet to augment Jennifer’s list of resources by accessing them through a library catalog is no less significant than what we have, up to this moment, pictured when discussing and exploring the concept. And I could just as easily have augmented that particular learning reality by using the same tablet to find ebook versions of those works and downloading them immediately.

Engaging in this augmentation of a definition of augmented reality made me realize how inadequately the term itself reflects the levels of augmentation we already are taking for granted. It also made me return to other situations where commonly-used terms no longer adequately suggest the nuances of what those terms suggest.

Augmented reality via Google Cardboard

Augmented reality via Google Cardboard

The term mobile learning, for example, suggests the (often-wretched) formal-learning modules that allow us to continue our learning asynchronously on mobile devices rather than having to be in a physical classroom or other learning space. But many of us have come to acknowledge that those formal-learning modules are only a small part of a much larger mobile-learning landscape that includes a wide range of possibilities. Mobile learning can include just-in-time learning that is no more challenging than using a mobile device to find an online article, video (e.g., a TED talk), or other resource that quickly fills the learning gap. It can include participation in a Google Hangout via mobile devices. It can include exchanges between onsite and online colleagues reacting to learning opportunities in conference settings. It can include an informal exchange of information between us as learners and a colleague, mentor, or other learning facilitator who teaches us something via a mobile phone or tablet at the moment when we need that level of “mobile learning”; and given that informal learning provides a huge part of workplace learning, we clearly are underestimating the reach and significance of mobile learning if all the term conjures up for us is the image of formal learning modules viewed on a mobile device.

In the same way, the words “libraries” and “classrooms” are beginning to overlap and expand in interesting ways as libraries feature stimulating state-of-the-art learning spaces that are at times indistinguishable from other state-of-the-art learning spaces. The words “librarian” and “teacher” and “learning facilitator” are also beginning to represent interesting and nuanced variations on professions with increasingly overlapping functions and goals.

This is not meant to suggest that our training-teaching-learning nomenclature is completely obsolete. Quite to the contrary, it connects us to very deep roots from which incredibly dynamic branches are developing. And one of our many challenges is to not only observe and acknowledge the growth of those branches, but to help shape them in small and large ways—just as Maurice did, in the moment, during our latest T is for Training conversation.

N.B.: An archived recording of today’s episode of T is for Training remains available online through the T is for Training site. 


LearniT! Technology Adoption Summit (Pt. 2 of 2): Writing on the Walls

December 10, 2015

Designing or redesigning learning spaces is an increasingly common endeavor; knowing how to use those spaces effectively is an entirely different challenge that often doesn’t receive the attention it deserves.

LearniT!_LogoSo when I had an opportunity (earlier this week at the LearniT! Technology Adoption Summit here in San Francisco) to observe and learn from someone who clearly revels in using every inch of a learning space to the benefit of the learners she serves, I faced the wonderful challenge of trying to absorb the learning content she was offering while also trying to pay close attention to how she accomplished what she was so effectively accomplishing.

Walking into each of the four one-hour sessions led by LearniT! Vice President of Professional Development Jennifer Albrecht on the topic of exploring and developing an Agile approach to project management and many other workplace endeavors (including training-teaching-learning) was a trainer-teacher-learner’s dream. The sessions were highly interactive. Well organized. Learner-centric. And they were clearly designed to inspire participants to apply what was learned as quickly as possible after the sessions ended.

Obviously grounded in LearniT!’s “8 Step Model for Learning,” the sessions (without ever feeling forced or formulaic) encouraged self discovery (brief self-assessments were a deftly-handled element of the learning experiences); provided concise explanations of ideas—and the value of the ideas—to be explored; included brief breakout sessions to foster a social-learning approach; included class discussions; offered moments for us to consider how what we were learning could quickly be applied in our worksites; had moments for individual learners to complete exercises to foster greater use of what was being learned; encouraged participants to engage in small groups (two or three people per group) to further learn by sharing their thoughts on specific elements of the course content); and left us thinking about what would and could come out of the time we spent together.

The framework, as many of us recognize, is not particularly revolutionary; it actually provides the foundation for some of the best learning experiences we are encountering onsite, online, and in blended (onsite/online) learning environments. But what made Albrecht’s sessions dynamic from the moment we entered her/our learning spaces was the way she so effectively and with minimal effort transformed our perceptions of the space in subtle yet important ways.

Jennifer Albrecht

Jennifer Albrecht

One fairly straightforward example was the manner in which she rapidly went back and forth from having a formal front of the room to having a room full of interactive centers. Her standard approach, whenever she wanted learners to engage in an exercise in groups of two or three people, was to give us eight seconds to form those groups. It always worked: within an eight-second period, the learning focus had shifted from a teacher-to-learner model to a learner-to-learner model where the front of the room was wherever a group of learners were interacting. The transformation was so effective and so complete that most learners didn’t seem to notice that she occasionally, briefly stepped outside of the room while the learning continued because learners had taken control of their own learning process.

What was most striking to me, however, was a sudden, completely unexpected shift in my own perceptions of how the room-as-learning-space was functioning. It started with her use of the whiteboards that seem to cover entire left-to-right spaces in many of LearniT!’s classrooms. If Albrecht had simply done what so many of us do—used those spaces to write notes and draft simple illustrations of points she was making—we would have had good, productive learning sessions. If she had simply done what her other colleagues did—used the center part of that white board as a screen upon which she could project text-laden PowerPoint slides—we still would ultimately have had good, productive sessions. But by creating visually appealing slides with strong imagery projected onto and extending seamlessly across the central section of a wall-length white board (instead of onto a stand-alone screen), she subliminally created the same feeling of engagement and immersion we have when we’re watching a movie in a well-designed theater—a feeling also fostered through her use of the whiteboard as a screen for showing brief videos. Those videos and the high-quality, visually-appealing images from her slide deck made them feel as if they were part of the entire room; they were large enough to draw us into them completely as they flowed across a space with no visible boundaries differentiating it from other parts of that entire front wall.

It was only at the point when she began writing on that extended whiteboard, using a space unoccupied by one of the beautiful images she was projecting, that I realized how much my perceptions of the room had changed without my having noticed the change: “Oh my God, she’s using a marker to write on that expensive screen,” I thought in horror until I quickly refocused my attention to take in the fact that the screen was the whiteboard and the whiteboard was the screen. In the same very important way, I also realized that Albrecht had made the entire space an integral part of that learning opportunity, and the learning process was supported and augmented by her use of that space.

As is the case with many well-designed and well-facilitated learning experiences, hers were lively because there was never a moment when the learning started to feel forced or routine. She employed a variety of resources and techniques to convey information. Content within the superbly designed and graphically-stimulating PowerPoint slides, for example, were used in ways that connected them to the in-class use of simple workbooks: the content on the screen/whiteboard and the content within those workbooks seemed to melt into one cohesive resource. Her judicious use of the short videos to bring otherwise unavailable experts into the room to make key points provided a variety of viewpoints during what was essentially a one-facilitator session. Sprinkling citations to additional resources throughout her presentation and our discussions repeatedly and subliminally reminded us that our learning was a process as well as an event and that we could continue learning long after we left the room—something I took advantage of by using my tablet to place reserves on a few books through my local public library while I was still participating in the session.

None of this is difficult to replicate. All of it requires a commitment to learner-centric creative approaches to learning and to learners—probably one of the most rewarding lessons I could have once again encountered by attending the Technology Adoption Summit and learning from a master learning facilitator.

N.B.: This is the second of two sets of reflections inspired by the LearniT! Technology Adoption Summit; the first set remains accessible elsewhere on this blog. 

 


LearniT! Technology Adoption Summit (Pt. 1 of 2): I Wanna Try That

December 9, 2015

Anyone who still feels that learning to use new technology has to be a frustrating, mind-numbing experience should have been at the LearniT! Technology Adoption Summit here in San Francisco yesterday.

LearniT!_LogoIt was a wonderful example of how a company’s interest in promoting its product—in this case, numerous first-rate learner-centric onsite and online learning opportunities for those in need of technical and desktop training as well as professional development opportunities—can occasionally and easily be combined with a meaningful, very productive day of learning at no cost to participants. And for those of us involved in training-teaching-learning, it was an inspiring opportunity to see colleagues at the top of their game displaying easy-to-replicate effective methods for engaging our learners.

The structure of the free daylong summit itself is well worth noting as an example of how an event reflects the learning approaches it showcases. It began with an informal half-hour slot during which participants could get to know each other one-on-one or in small groups before diving into the learning sessions scheduled throughout the day; the fact that company CEO Damon Lembi, several members of his staff, and several LearniT! instructors were accessible but not at all the center of attention at that point reflected what was obvious during each of the learning sessions I attended: this is a company where learners and learning facilitators work effectively together by creating small, temporary, and supportive communities of learning while they/we are together.

It also included tremendous displays of hospitality and a commitment to creating a social-learning environment in that summit organizers had plenty of food and beverages—including sandwiches, pizza, and salads at lunchtime; coffee and cookies during a mid-afternoon break; and wine, soft drinks, cheese, and cold cuts during an early-evening reception just before the final set of sessions began.

Also well-worth emulating was the way the schedule offered a varied but far from overwhelming set of choices. Each one-hour slot included three different learning opportunities. Participants could attend as few or as many sessions as they cared to attend throughout the day. Some sessions were clearly meant to serve as stand-alone learning opportunities; others offered a clear learning track, as was the case with a series of four interrelated sessions exploring an Agile approach to project management and many other workplace endeavors (including training-teaching-learning)—but even that learning track was developed flexibly enough to accommodate those who wanted to attend the entire series as well as those who may have only been interested in one or two of the offerings. (This approach to letting learners determine how many—and which—modules of a series of learning opportunities they want to pursue is one of the many reasons I had LearniT! as a training partner when I was in charge of the San Francisco Public Library staff training program many years ago.)

windows-10-logo-redThe levels of flexibility visible and inherent within the LearniT! approach to the summit (and to its day-to-day operations) played out to the benefit of the company and participants in magnificent ways. While there was not a lot of repetition among the session offerings, at least one—an introduction to Windows 10—was scheduled in two different time slots to accommodate what was anticipated to be a spillover crowd for the initial session and to also accommodate participants who might have opted to arrive later in the day rather than attending the entire daylong event. More impressively, summit organizers realized early in the day that they were facing an overflow crowd for another one-time session, so immediately located a second instructor to lead a simultaneous offering in that same time slot—then notified everyone by making announcements in the classrooms and sending a follow-up email to all registered participants.

When we turn to the heart of what the summit accomplished, we find ourselves focusing on how the various instructors worked to make the subject matter meaningful to those of us in the learner seats. Sean Bugler, for example, enthusiastically covered an amazing array of elements during his 45-minute introduction to Windows 10. His love for the product was infectious even for those of us most cranky about having to go through yet another upgrade and having to learn a new way of doing things we would have been quite happy to continue doing with our current tech tools if the inevitable upgrading of software weren’t forcing us to sift through another set of changes. And his highly-developed ability to quickly, concisely respond to learners’ questions in easy-to-understand terms was something any trainer-teacher-learner could have benefitted from observing. Even before I left Bugler’s session, I was already thinking—and saying out loud—the words I love hearing from any learner: I wanna try that. And thanks to Sean and our colleagues at LearniT!, I know I will.

Next: A Summit Learning Facilitator, an Agile Approach, and Writing on the Walls  


Naming Opportunities: Reflections on Library and Non-library Learning Spaces

November 17, 2015

We used to have wonderful, clearly-defined words like “library,” “librarian,” “classroom,” and “teacher.” And some of you may still have crystal-clear visions of what those words mean. But reading two very thoughtful pieces today makes me wonder, once again, whether our nomenclature is failing to reflect the evolving world of educational technology and learning resources in which we work, play, and live—the world so well-explored and documented by New Media Consortium Horizon Project reports.

YOUmedia Center, Chicago Public Library

YOUmedia Center, Chicago Public Library

Reading—and equally importantly, looking at the great set of photographs included in—Buffy Hamilton’s “A Visit to Discovery High School: Rethinking Learning Spaces and Learner Experiences” on her “Unquiet Librarian” blog this evening initially made me think about many of the fabulously creative learning spaces I’ve been lucky enough to visit, photograph, and describe in presentations this year. I see them in libraries. I see them in academic settings. I see them in corporate buildings and “training centers” where management, staff, and learners are committed to (as the Association for Talent Development so aptly puts it) creating “a world that works better.” And seeing them so explicitly displayed in Buffy’s article makes me see how similar those spaces are becoming—and have become. Which raises a question I posted in response to Buffy’s thoughts:

When does a library become interchangeable with other learning spaces rather than being unique?

The knee-jerk reaction to that question, for many of us, is “when it no longer has books.” But that ignores the changing—and very-much changed—nature of libraries and, in particular, library collections, as Rick Anderson writes in “The Death of the Collection and the Necessity of Library-Publisher Collaboration: Young Librarians on the Future of Libraries,” which he posted earlier today on the “Scholarly Kitchen” blog. Among the many very thoughtful points he makes is that a review of a group of young librarians’ work strongly suggests that “…the library collection, as traditionally understood, is dead.

“It’s worth noting,” he continues, “that these writers weren’t saying the print collection is dead, but rather that the very concept of a librarian-built, prediction-based collection, in whatever format, is moribund. Furthermore, none of them seemed to be particularly upset about this; on the contrary, they generally mentioned it more or less in passing and as if it were a self-evident reality and nothing to get worked up about.”

Library Media Lab, University of Texas at Austin

Library Media Lab, University of Texas at Austin

Let’s be clear about one thing at this point: neither writer is suggesting that libraries are dead or in danger of extinction. Their writing is very much grounded in documenting the positive, exciting evolution of libraries, librarianship, and learning. Buffy implicitly sees what so many of us are seeing: physical changes within libraries that reflect the increasingly strong roles libraries are playing in lifelong learning (including providing onsite and online formal and informal learning opportunities for the increasingly extended communities they serve). Rick’s article focuses more on how the mindset of the young librarians he is discussing affects the organizations in which they work—a mindset that means the change has already occurred in some libraries and will continue to expand as these young librarians replace more and more of their predecessors who had different visions of what the words “library” and “librarianship” implied.

And to carry this more explicitly to my question about when a library becomes interchangeable with other learning spaces, let’s acknowledge something I’ve maintained for several years now: librarians increasingly are trainer-teacher-learners (or, to use more common terminology, “learning facilitators”). But not all trainer-teacher-learners are librarians—a distinction that, up to now, has provided us with a way to clearly differentiate between the two groups. But as more libraries evolve to include those wide-open spaces that Buffy so wonderfully documents through the photographs in her article, and as more libraries take an entirely different approach to what a collection is, and as more first-rate trainer-teacher-learners become better at information management and the sort of educational technology that is increasingly common to libraries and other learning spaces, will we see library spaces (onsite as well as online) remain easily differentiated from other learning spaces, or are we beginning to see a merging of learning and librarianship that will bring us all closer together and provide exciting new opportunities for everyone willing to collaborate in this potential endeavor?

Altas_New_Librarianship--CoverVery much an admirer of R. David Lankes’ work (including Expect More and The Atlas of New Librarianship), I have always been intrigued by his suggestion that “a room full of books is simply a closet but that an empty room with a librarian in it is a library” (Atlas, p. 16); he also has some wonderfully nuanced thoughts on the nature of collections within libraries. His ideas help us, at least in part, to define libraries by the presence of librarians; by extension, they also help us recognize how much we define classrooms by the presence of teachers/instructors/trainers. But the equation frays a little at the edges when we see increasing numbers of great librarians doing what other great trainer-teacher-learners do, in ways that don’t clearly differentiate them from those other trainer-teacher-learners. It frays much further when we see the library spaces in which they weave their magic becoming increasingly similar to non-library learning spaces (and vice versa) , as some of those spaces documented via Buffy’s photographs confirm.

These are learning spaces with lots of open space as opposed to spaces dominated by print collections. These are learning spaces that are learner-centric—spaces featuring moveable furniture and moveable (including bring-your-own-device) technology that can quickly be reset to meet varying learning needs that can come up even within a single learning session. These are spaces where short-term as well as lifelong learning is supported. And, increasingly, these are spaces that look the same in a variety of settings—Buffy includes photographs of a corporate learning center—something we clearly have not yet addressed with the language we use to describe our libraries and other learning spaces, and something that, as we address it, may lead us to even more exciting learning possibilities and collaborations than we’ve have ever seen or imagined.


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