Promoting Universal Broadband Access With Beth Holland (Part 3 of 3)

February 11, 2021

This is the third part of a three-part interview conducted with Dr. Beth Holland, Partner at The Learning Accelerator, Digital Equity Advisor to CoSN (the Consortium for School Networking), and a longtime advocate of broadband access for work and learning. Two articles drawn from the interview are available on the ShapingEDU blog.

What are some of the more difficult, long-term largest barriers you continue to see to creating universal broadband access and access to the tools needed to effectively use the Internet for work and learning throughout the United States?

Beth Holland

I was at the last SHLB [Schools, Health & Libraries Broadband Coalition] conference in October of 2019. A researcher from Michigan made a great point: He explained that the state is literally solid granite and that you can’t easily put cable in granite. There are definite geographic barriers to overcome. The second one is really at a policy level. I am hoping that with Jessica Rosenworcel as acting FCC chair, maybe some of these can be addressed.

Currently, internet is considered a service and not a utility. Therefore, that’s how it’s regulated. There really isn’t the financial incentive or pressure to run broadband to every community—especially the hard-to-reach ones. There are some advocates calling for internet to become a utility so that the country can be wired in a fashion similar to the electrification project in the 1930s. Finally, and this is tied to regulation, we really have to remember cost. Even low-cost options could be too much for a family to afford. The argument can be made for internet to be considered as part of the life-line program that ensures phone access as a matter of public safety.

The learning part is a totally different question versus the access part. 

So, I think it’s important to remember that digital technology in education has really been around for centuries. Audrey Watters has a book—Teaching Machines: The History of Personalized Learning—coming out soon from MIT Press. She traces this idea of technology back to Sidney Pressey in the early 1900s. I’m thinking about digital tools that really started to take shape and influence what could be possible with learning to the 1980s. Not only did people like Seymour Papert introduce tools like MindStorms [which inspired Lego MindStorms], but there were others, like Alan Kay, who advocated that students should be learning to control computers and not the other way around. However, technology has been slow to adopt at scale. In their book Rethinking Education in the Age of Technology: The Digital Revolution and Schooling in America, [Allan] Collins and [Richard] Halverson explain that there has always been technology in education, but digital technology fundamentally threatens the systems and structures on which schools and teachers base their identities. Basically, digital tools mean that students can learn anywhere, any time, and from anyone. This creates a real system of threat. For decades, technology has been that add-on that some kids might use. However, COVID has changed that and made technology almost synonymous to learning because of the need for remote/hybrid contexts. The real barrier is now what kind of learning will happen as we move forward. Since teachers have become more comfortable with tools, does that mean that they can now start to rethink instruction? There’s a ton of potential now that a lot of the actual physical barriers to access have been decreased (though still 12 million + kids unconnected), and some of the lack of familiarity reduced. I hope that education policy and district initiatives will continue to focus on helping teachers, leaders, and also broader school communities reimagine what learning could look like if these tools are harnessed to create more personalized experiences where students have agency and choice in how they demonstrate their learning and how their learning needs are met. 

Drawing upon your extensive experience, what would you suggest individuals can do to support broadband access locally, regionally, and nationally?

Nationally, there needs to be policy changes to make broadband access seen as a public good—like electricity or water. There also needs to be funding to support both school and home access for students. For an immediate thing to consider, CoSN, ISTE [the International Society for Technology in Education], and SETDA do an annual ed-tech advocacy event where educators receive training in the latest policy recommendations and then spend a day meeting with their representatives’ offices to ensure that the message can get through. It’s virtual again this year and also includes conversations at the [US] Department of Education and FCC.

Regionally, I guess this is tricky because regions are so diverse in this country. A lot of states have regional education groups. A big thing to consider is how regional groups can band together to have more collective bargaining power. Each regional group may have a different acronym (BOCES, LEA, etc.), but all can work together. I know that in Colorado, the regional groups file for E-Rate together so that they can get better rates to offset their costs.

Locally, I think it’s important to be aware of who does/doesn’t have access. Teachers may either over/under estimate the amount of connectivity that their students have. Matthew Hiefield, from Beaverton, Oregon, helped me write a post a while ago about questions to ask students. Teshon Christie in Kent, Washington made a great point about not only assuming students have access, but [about] the danger of assuming that they don’t. He’s found that some families prioritize access while others may not. His district has been very deliberate about finding out who needs support from the district instead of using a general metric like free or reduced-price lunch to drive assumptions.

What have I not asked that you hoped to cover?

I think that there are two critical considerations. First, digital equity is incredibly nuanced and complex. Simply getting access does not solve the problem. It is also going to continue to morph as technologies change. For example, as AI becomes increasingly ubiquitous, there are a host of new considerations for school and community leaders. Second, this comes back to the empathy comment that you made earlier: any solution really needs to consider the context and community. What needs to happen beyond access and digital literacy to also address broader issues of media literacy and even algorithmic literacy? I’ve been thinking about the issues of Pandora’s box. We can open it and let things out, but if we haven’t considered the potential unintended consequences of throwing out access without helping students and adults fully develop an understanding of the implications and connotations, then the potential exists to further inequity and not address it. The NDIA has been having this conversation a lot lately, and I think that it’s an important one. 

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


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