Yet another article—this one from Inside Higher Ed—is purportedly documenting the idea that MOOCs (massive open online courses) are dead—again. Which is news to those of us who are current relishing and being transformed in dynamically positive ways by George Couros’s#IMMOOC (the Innovator’s Mindsetmassive open online course). #IMMOOC and others are far from being the educational equivalent of the zombies inhabiting the mythical Land of the Living Dead Learning Opportunity; in the best of situations, they are dynamic learner-centric, inspiration-laden learning spaces where communities of learning can and do develop.
One of the most unexpected and rewarding aspects was the realization that the communities of learning that develop in a course (onsite or online) could, as soon as they become learner-driven by those who see themselves as “co-conspirators” in the learning process rather than sponges striving for little more than a grade or a certificate of completion, take on a life that can and will continue far beyond the timeframe of any individual course or other learning opportunity. The #etmooc community continued actively online for more than three years; it was only when numerous key members of the community changed jobs or retired that the impetus community members had for continuing to meet vanished and the community became dormant.
Yet another unexpected and rewarding aspect came with the realization that the community of learning fostered by a well-designed and well-facilitated is not a closed community. Many of us in #etmooc found that our course-based explorations put us in touch with others who were not in the course—but who became interested in the #etmooc community—because of the two-way (and sometimes multi-way) face-to-face and online conversations that started in #etmooc, continued via social media tools and other resources, and further added to the development of the #etmooc community by drawing those non-#etmooc players into the land of #etmooc. For me, it was a wonderfully expansive example of what Frans Johansson so clearly described as “The Intersection” in The Medici Effect—the type of third place (e.g., a pub) where strangers briefly come together, exchange ideas (involving plenty of listening as well as talking), then disperse and help disseminate those ideas among others whose paths they cross long after the original pub discussions (or MOOC community of learning discussions) took place.
I saw this in action again last week in terms of the #IMMOOC community expanding beyond its tremendously permeable walls when I helped initiate a one-hour conversation about one particular aspect of The Innovator’s Mindset with colleagues who meet online to record sessions of Maurice Coleman’s podcast T is for Training. The conversation began with little more than participants having a link to an online resource—“8 Characteristics of the Innovator’s Mindset (Updated)”—that George Couros wrote and eventually incorporated into his book. We summarized the resource during the first few minutes of that episode of T is for Training, then used it as a springboard for a discussion exploring how it could be incorporated into the library training-learning programs that we help shape and facilitate.
The result was that, by the end of the hour, we were energized and ready to transforms the words from The Innovator’s Mindset into concrete actions designed to support innovative approaches to learning within the organizations we serve. We had also created a new learning object—the archived recording of the discussion—that contributes to the resources available to those exploring the topic—including those of us participating as co-conspirators in #IMMOOC. And we had created a new, ready-to-expand Intersection whereby the T is for Training community and the #IMMOOC community might meet and grow together. And the next possibility—that others who have not participated in T is for Training or #IMMOOC might now begin interacting with the fostering the positive actions both communities support—is a possibility ready to spring to life. Which is not, all things considered, a bad result coming from a form of learning that has just, once again, been declared dead and active only as one of an ever-increasing league of Zombies of Learning.
N.B. — This is the sixth in a series of posts inspired by Season 3 of #IMMOOC.
The last person who tried to convince me I should learn about something that, to me, held no value probably pushed me well down the road of transition from lecturing and advocating to facilitating, listening, and co-learning—something I remembered while attempting to answer the questions “What is one thing you used to do in education that you no longer do or believe in? Why the change?” as part of my participation in the third season of George Couros’s#IMMOOC (the Innovator’s Mindsetmassive open online course) last week.
She was a wonderful colleague, deeply immersed in and a strong proponent of using Twitter. And she seemed to believe, in her social media heart of hearts, that anyone not using Twitter was somehow leading a sadly diminished existence somewhat akin to living in the gray, war-devastated zone of a dystopian novel. So, while we sat side by side during two days of meetings, she attempted to convince me that I, too, should be using Twitter. She tried all sorts of things: telling me how great it was. (I wasn’t convinced.) Telling me what it could do for me. (Other social media tools were already doing those things for me.) Talking about who else was using it and how I could be in touch with them via Twitter. (I was already in touch with them in many other ways—including sitting with them in that room during the dynamic conversations we were having during that two-day period.) And finally—after nearly a day and a half of friendly cajoling and strong advocacy on behalf of Twitter, she asked a question that resonated: if I wanted a relatively quick answer to a question or situation that was stumping me, would I want quick and easy access to thousands of people who might be able to provide that answer? When she pointed out that Twitter could provide that level of access, she—and Twitter—had me.
What she also had was a learner who could see how the (minimal amount of) effort required to learn about and use Twitter might provide magnificent, appealing, productive results. So I was won over to Twitter. But not—as I realized at the time and now again as I recall that moment—by her zealous advocacy. It was the act of finally identifying an unfilled need and offering a proposed way to fill that need that finally led me to my long-standing engagement with colleagues through Twitter as one medium for that engagement.
I walked away from that experience with at least two valuable transformations: a willingness to adopt and embrace Twitter as one of many tools I use every day to work and play (including the weekly tweet chats that are an integral part of participating in #IMMOOC), and a visceral understanding of and appreciation for the power a trainer-teacher-learner-doer wields in fostering positive transformations through collaboration more than through wordy explanations and coercion.
It’s a lesson that actually embedded itself into the “Rethinking Social Media” course I have taught many times and will again be teaching in November 2017 for ALA Editions. I start, in the pre-course publicity and in the Week 1 course introduction, with an assurance that I won’t be requiring learners to become short- or long-term users of any of the social media tools we will be exploring. I also assure them that our online learning space is a guilt-free zone: they can spend as little or as much time as they care to spend with Twitter, Facebook, LinkedIn, or any of the other tools we will be studying as potential tools to further connect them with colleagues, library users, and anyone else they want to attempt to reach through those tools—as long as they reach the learning goals they (and their employers) have established for themselves. I also strive to keep the “lecture” part of the course as short and engaging as I possibly can, with frequent interruptions designed to stimulate responses and learner-centric activities.
Learners in my courses are, as much as they want to be, co-conspirators in the learning process. We learn from each other. We have as much fun as we can as they alter assignments to meet their own specific learning needs in ways that they can quickly apply within their own work (and other day-to-day) environments. And, in the best of situations, we stay in touch for weeks, months, or even years after a course formally ends. Because we understand that learning doesn’t have to be an endeavor with definitive starting and ending points.
We learn by exploring. Doing. Failing. And failing again and again. Until we finally reach the goals we have helped establish and that are meaningful to us, to our employers, and to those we ultimately serve. So I no longer deliver long lectures; my face-to-face and online presentations are designed to be as short as they can be; highly interactive; and responsive, in the moment, to the responses my co-conspirators offer. I try to keep my advocacy to a minimum. And we all seem to be a bit better off—and happier—as a result.
N.B. — This is the fifth in a series of posts inspired by Season 3 of #IMMOOC.
Slowly making the transition from Week 2 to Week 3 of the six-week virtual voyage in this highly-interactive, rhizomatically-expanding course, I was rereading the section of The Innovator’s Mindset: Empower Learning, Unleash Talent, and Lead a Culture of Creativity detailing the eight characteristics of the Innovator’s Mindset and decided to spend a little more time with the fourth item, which centers around the idea that “Networks are crucial to innovation” (p. 52). Because I was following my newly-established habit of reading a print copy of a book while sitting in front of a laptop computer or with a mobile device handy so I would have immediate access to online resources, I made the leap from printed page to an online resource to learn more about a writer Couros mentioned in that section of his book. The result was that instead of having only a passing familiarity with Tom Kaneshige through Couros’s one-line reference to his work, I ended up reading the entire (short) piece Couros mentioned. Picked up a new, wonderfully evocative phrase (“Liquid Networks”) that connects with other familiar but differently-named ideas (including Ray Oldenburg’s concept of the third place as a place where ideas are exchanged, are nurtured, and thrive). And walked away with a much richer, deeper appreciation of Kaneshige’s work than I would have had if I had stayed within the confines of the print edition rather than making the piece by Kaneshige an integral part of the book I am re-reading.
I almost made it through the next paragraph without again weaving print with online content, but wanted to know more about Couros’s next reference—to Steven Anderson’s remark that “Alone we are smart, together we are brilliant.” With little more than Anderson’s name and the knowledge (from Couros’s writing) that Anderson is a “well-known educational speaker and writer,” I had little difficulty tracking him down with the keyword search “Steven Anderson educator.” And was completely surprised to find the full quote at the top of Anderson’s Twitter account. Which struck me as being a bit odd since the tweet was posted in September 2013 and it is October 2017 as I write these words.
“Could he,” I wondered, “be one of those people who rarely uses Twitter, so hasn’t been active since that four-year-old post was written?
“Did someone just finish retweeting it so it again appears at the top of his feed?
“Or is something else going on here?”
It only took a few seconds to see that there were more recent—much more recent—tweets there, including four posted within the last 24 hours…one of which was a link to a magnificent resource (a chart displaying “12 Principles of Modern Learning” and including short descriptions of the “principle,” along with a “reality” and an “opportunity” for each principle).
My head is spinning. I have, in less than 10 minutes, gone from being completely unfamiliar with Anderson’s work to seeing that he has a tremendously valuable (free) online resource (his Twitter feed) for any trainer-teacher-learner-doer. Exploring that resource in the most cursory of ways, yet walking away with another resource (the 12 Principles chart). And taking the natural step of following that Twitter feed so I will have Anderson’s wisdom and resources as additional elements of my own ever-expanding blended (onsite-online) learning environment.
And the learning doesn’t stop there. I’m still curious about why that four-year-old tweet is at the top of the feed. So I go back to the top of the feed, look at it a little more carefully, and realize that he has used the “pin” function within Twitter to assure that it remains in that top-of-the-feed position so any of us visiting his feed will see that tweet before we see any others. Which makes me laugh at myself because I have been using Twitter for several years. I help others learn how to explore and use Twitter. And am seen as being fairly adept at using Twitter. But. This. Is. The. First. Time. I. Have. Noticed. That. I. Can. Pin. A. Tweet. And it’s very simple: highlight a tweet I have posted. Choose the drop-down menu in the upper right-hand corner of the tweet on display. Choose the “Pin to your profile page.” Accept the “Pin this Tweet to the top of your profile” option that has now popped up on my screen.”
There’s one final step to take before I return to re-reading that chapter of Couros’s book. I’m doing this for #IMMOOC as much as I’m doing it for myself, and a central element of participating in a connectivist MOOC like #IMMOOC is to connect with my course co-conspirators, so I use tinyurl.com to create a link to the tweet with the “12 Principles,” transfer it into a tweet I am composing, then add the #IMMOOC hashtag to the tweet and send the whole thing out into the Twitterverse so my MOOCmates, friends, and colleagues will have access to it. Learn from it. And retweet it so this latest personal learning moment grows rhizomatically and helps change our view of our world—one tweet at a time. Then return to The Innovator’s Mindset to finish my morning reading.
N.B. — This is the fourth in a series of posts inspired by Season 3 of #IMMOOC.
Continuing to “read beyond the pages” of the printed copy I have of The Innovator’s Mindset, for example, I once again viscerally feel the difference, this afternoon, between the act of simply reading a line of text and the act of enriching our understanding of that line of text by going back to the source that inspired the thought behind that line. Reading Couros’s one-line summary of Simon Sinek’s talk “How Great Leaders Inspire Action” from TEDx Puget Sound in 2009 (in Chapter 1 of the book), I was left with the following perfectly serviceable idea: “…he [Sinek] explained that all great organizations start with their ‘why’ and then move toward the what and the how.” I had a vague idea of what that implied. I was perfectly ready to keep reading to see where Couros was going to take us. Then I remember how much I enjoyed taking advantage of the access online resources provide to deeper levels of reading/thinking/learning last week, during Week 1 of this six-week course. So I stop watching the clock and worrying about whether I have enough time to take another deep dive. Take the 18 minutes required to actually watch that TEDx talk. Re-view parts of it. Take notes on my laptop. Then transfer those notes into a rough draft of this piece-in-progress.
By the time I am finished, I have an ocean-deep appreciation for what Couros is trying to convey and, more importantly, what Sinek, in his TEDx talk, calls “The Golden Circle”: circles within circles (sort of like the circles within circles of learning in which I’m currently engaged). Sinek’s Golden Circle is comprised of a small, middle one having the word “why”; a middle circle containing the word “how”; and a larger outer circle holding the word “what.” He explains that by starting with the word “why” when we address someone with whom we are trying to make a connection, we are engaging deeply-embedded brained-based feelings and motivations that hook our intended audience. Make those audience members part of our dream. And invite them to actively be part of making that dream real.
By reading that line from Couros and then watching the video and then looking for related resources (including an online reproduction of The Golden Circle), I have gone from seeing an almost throw-away line of text morph—through this blended on-page/online approach to reading—into something that is becoming a memorable extended two-hour moment of transformative learning—simply because I give it the time and effort it so obviously deserves. And by the time I reach Sinek’s concluding lines in that TEDx presentation—“…those who lead, inspire us. Whether they are individuals or organizations, we follow those who lead not because we have to, but because we want to…”—I realize that simply having read that line without having heard the preceding 17 minutes of set up (as you are doing at this moment) would have meant the words had far less impact and stickiness than they had as a result of my mini-deep-dive into what Couros described in a subsection (“Have Schools Forgotten Their Why?”) in his chapter “What Innovation Is and Isn’t”—part of our reading for #IMMOOC this week.
As I finish reading the first chapter of The Innovator’s Mindset, I circle back to one of the opening sections and reread the words “We need to prepare kids for jobs that don’t exist”—a theme I’ve been exploring for many years, most recently with my colleague Jonathon Nalder at Future-U. I think about how this course is preparing me for actions I hadn’t even thought would exist for me as a result of becoming part of the #IMMOOC community. And I hope that if you have the time and inclination to do so, you, too, will create training-teaching-learning-doing opportunities you might not yet know exist—by reading the book and joining whatever part of the #IMMOOC community you can find as you read these words.
N.B. — This is the third in a series of posts inspired by Season 3 of #IMMOOC.
The first full day of the NMC (New Media Consortium)2016 Summer Conference here in Rochester, New York is far from over, but we’re already seeing signs that it’s a wonderfully transformative gathering of educator/trainer/ed-tech innovators from all over the world.
As always, the learning begins at the moment we arrive in the conference city. Many of us start running into each other in hotel lobbies, coffee shops, restaurants, or local cultural centers even before the first formal onsite session begins. We also begin interacting via conference backchannels on Twitter; through our own pre-conference preparation including reading and blogging; pre-conference meals; and, sometimes, through phone calls with colleagues who cannot be here or are not yet here. It continues through the formal keynote/plenary sessions, like the engaging and inspiring “Games, Learning, and Society” presentation by Constance Steinkuehler that opened the NMC 2016 Summer Conference this morning.
Steinkuehler set a wonderful tone for the learning through numerous pithy, insightful observations, including the ideas that all game are models and simulations of something; that games are architecture for engagement—designed to be sticky; that games are vehicles for interest-based learning; and that games can make students care about what they’re learning by sparking curiosity.
A 2015 webinar title captures the essence of the current conference
Breakout sessions on a variety of topics have offered—and will continue to offer—engaging opportunities to hear our best colleagues bringing us up to date on ed-tech trends, challenges, and developments. A lunch-time town-hall meeting gave us an opportunity to discuss and influence the future of NMC onsite as well as online through an NMCNext website. A playful “Five Minutes of Fame” session later today will expose us to a variety of cutting-edge case studies. And informal “Idea Lab” offerings tomorrow capture “the best in big thinking from the NMC community” so we can “learn about the latest edtech projects through interactives, posters, and all kinds of formats that showcase how the future of learning is happening right now,” conference organizers tell us in the official conference program booklet.
All of this is what NMC as a highly-focused, extremely collaborative, and forward-thinking community of learning does best. It provides us with a blended onsite-online platform to engage and explore opportunities for thinking and for action in the ed-tech arena. It brings us together in ways we would not otherwise convene and encounter and interact with each other. It supports a process of contributing to positive transformation at a local, regional, national, and international level. And it knows enough to make sure that all of this is fun, inspiration, and capable of producing concrete results.
The learning event has ended; the learning process continues. And, when all is said and done, one of the many important ways by which any of us can and will measure the success or failure emanating from Mount Prospect Public Library’s 2016 Staff Inservice Day “From eLearning to Learning” (the day-long exploration of how staff at the Library can better define and incorporate e-learning into its work) will be through the transformations it actually does or does not manage to produce for those involved and for those they/we serve.
As a co-learner as well as planning team member and presenter/facilitator in “From eLearning to Learning,” I know even I left feeling unexpectedly and significantly transformed by my involvement. I’m sure there is a wonderfully academic term to describe what I felt as the day came to an end and during the hours of reflection and conversation I’ve had with colleagues since leaving Mount Prospect, but I keep coming back to something far more basic and visceral: it blew my emotional pipes out! I was stunned. Elated. Inspired. And, at times, close to tears. Because everything was so…much…more…wonderfully and overwhelming intense and inspiring than even I expected it to be; I already carry a deep sense of gratitude to the staff members who invited me into the process and to those magnificent staff members who pushed the learning envelope so far during our onsite and online time together that day.
Among the continued-learning opportunities I already have pursued is the opportunity to expand upon and adapt in my own way a learning approach I saw Tom Haymes, a fabulous New Media Consortium (NMC) colleague, use during his own “Idea Spaces”presentation at an NMC conference a couple of years ago. His onsite Idea Spaces presentation and discussion gave all of us plenty of room to learn from him in the moment, to learn from each other in the same moment, to reflect upon what we were hearing and learning, and to see the “event” as part of a process.
More significantly, Tom created a beautifully expansive learning opportunity that helped me see how onsite and online learning could seamlessly be interwoven. His slide deck was posted and available on an Idea Spaces website (which, as I glance back at it in writing this part of the “From eLearning to Learning” case study, has expanded tremendously and magnificently since I last visited it.) The site itself was and remains a stand-alone expansion of what he was sharing with us; it was and is, at the same time, an integral part of the onsite experience. It includes a variety of resources for those of us interested in pursuing the topic in our own way. On our own time. Whenever we want to continue the training-teaching-learning-doing process. And, with that in mind, it occurred to me that what all of us designed for the onsite “From eLearning to Learning” experience easily translates into a modified version of what Tom modeled through his use of WordPress as a platform for the onsite version.
Tom (and many others) have used WordPress as a virtual course meeting place. I’ve used my own website “Previous Presentations” page as a central virtual meeting place for ongoing use and exploration of the material we all developed through the planning process and our onsite participation, and have added links to the content to the “Presentations/Courses” page of this WordPress Building Creative Bridges blog, which serves as a secondary website/learning resource to expand the reach of what I do and document. I’ve also made minor modification to the slide deck I posted so there are references to the other current components of the suite (including the Storify document). The Storify document ends with a note providing a link to the PowerPoint deck with extensive speaker notes. This five-part case study on my blog is becoming an integral part of the suite by including links to other components at the bottom of each of these articles, and there are references to it sprinkled among the other resources and promoted via my LinkedIn, Twitter, and Facebook accounts. And I’m looking at fine-tuning and providing access to additional resources that came out of the planning and day-of-the-event interactions so anyone interested will have a road map they can follow in the same way that Tom’s Idea Spaces continues to serve as a virtual road map and very real, tremendous source of inspiration nearly two years after I participated in the onsite version.
So, there we have it: the current state of e-learning and a view toward pulling it into the overall world of learning rather than being something all-too-often mistakenly seen as inferior to other types of learning. We learn onsite while incorporating online learning opportunities that produce potentially long-lasting, useful resources openly shared with anyone who might benefit from them. We learn online synchronously and/or asynchronously so that learning occurs at our moment of need, when we are ready and primed for it, rather than being where we were a decade or two ago—largely dependent on the availability of teachers and trainers who stood in the front of a room and lectured at us. In the contemporary learning environment onsite and online, there often is no front of the room. The room is the entire world, the learners are fabulous, often self-motivated, inquisitive and collaborative co-conspirators in the learning process, and in the best of situations we are able synchronously or asynchronously to enter the room and work with our co-conspirators to produce positive effects that ripple out into our extended community of work, service, and play.
“Transformation today; we now recognize #elearning spaces; they’re everwhere! #mpplsid16”
“So important to stay excited about elearning long after today #mpplside16”
“What can we do to commit to #elearning after today? Make the time for the things we want to learn about! #mpplsid16”
“I just got elearned #firsttweet #mpplsid16”
And as I reread and reflect upon the content and the entire experience–and feel in a very real sense that the moment has not yet ended—I respond synchronously and asynchronously, both humbly and with a tremendous sense of elation and in the spirit of moving from elearning to learning, to that learner who just “got elearned”: “I learned.”
NB: This is the fifth of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at email@example.com.
But using it as a way of helping our “From eLearning to Learning” co-conspirators (the learners shaping and participating in the day-long event at the Library) opened doors none of us even began to imagine at the moment during which we initially discussed creating and using #mpplsid16 as a way of showing how social media tools can creatively, effectively, and easily help us redefine our learning spaces.
We primed the pump to engage in some major onsite rethinking about e-learning at the beginning of “From eLearning to Learning” by showing a few photographs taken within the Library and asking “Are These eLearning Spaces?”
Within the first few minutes of my highly-interactive 45-minute keynote presentation/discussion, very few people responded to the question with a “yes.” By the time we finished that initial keynote/discussion period about what the term “e-learning” means in our learning environments, almost every hand in the room shot up in response to the same question asked while the same images were again on display—an acknowledgement that any space in which we have Internet access is potentially an e-learning space. (One lovely note I received at the end of the day built upon the conversation with a suggestion that made me smile: “Your Elearning spaces slide needs a picture of my Dodge Caravan.”)
More importantly, that rapid expansion of everyone’s vision of what the e-learning landscape currently encompasses provided an amazing demonstration of the way a well-designed learning opportunity, developed collaboratively with learners and their representatives, can transform learners (and learning facilitators) within a very short period of time.
Having suggested to our co-conspirators that they could use Twitter as a way to take notes to which they could later return, and as a way to extend the reach of our gathering far beyond the physical walls of the various rooms in which we were meeting, I turned my full attention to the onsite setting during my keynote presentation. I didn’t return to Twitter until we had our first break—the one between the keynote and the first of three periods set aside for breakout discussions. I was absolutely floored by the level of tweeting that was already occurring. Some people were responding (very positively) to what was taking place; others were observing what was happening around them. And a few were sharing content in those Twitteresque 140-character bursts that shot around the world. The result was that we were beginning to work onsite and online simultaneously, and a few of the tweets were being retweeted by others across the United States and in Europe (apparently attracted by my occasional use of the combined hashtags #learning and #innovation).
Recognizing the potential there for a stand-alone learning object that anyone could continue to draw upon as long as it remains available, I remained in my hotel room an hour longer than anticipated before heading out for dinner; I knew that if I didn’t collect and transfer those tweets into a Storify document that included light annotations to set the context for what had just occurred, I would lose the in-the-moment excitement the entire experience had generated. It was available to anyone that wanted to seek it out less than four hours after “From eLearning to Learning” had adjourned. It also has become part of an overall “From eLearning to Learning” suite of freely accessible resources for anyone interested in trying a similar experiment within their own learning environment; links are included at the bottom of this post.
I was part of the first-rate Mount Prospect Public Library Staff Inservice Day planning team that designed and facilitated the process. I was the keynote presenter-facilitator, and trained the staff facilitators who led the breakout sessions. I know Twitter, I use Twitter, and I adore what is good about Twitter. But even I remain stunned by the depth of learning and the nuances contained within that particular Storify item. It has plenty of playful exchanges. It has tweets acknowledging the conversational nature of the “From eLearning to Learning” Twitter feed. It has lovely, poignant tweets about personal learning experiences—including one about how the Library director posted her first tweet as a result of what she was experiencing that day. It had some wonderful comments about how much staff enjoyed and learned from the event, and how enthusiastically they are looking forward to building upon what we built together in the best of all possible experiential-learning (hands-on) approaches—something fun, engaging, meaningful, replicable, and actionable.
But what stands out to me most as I continue rereading it, skimming it for previously-missed gems, discussing it with friends and colleagues, and learning from what all of us at Mount Prospect Public Library created out of our individual and communal learning experiences within that very attractive and dynamic community of learning, is how much it captures the wonderful results flowing from onsite-online (blended) learning opportunities that are learner-centric, goal-driven, and designed to produce results.
Next: After “From eLearning to Learning (Continuing the Training-Teaching-Learning-Doing Process)”
NB: This is the fourth of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at firstname.lastname@example.org.
There is always a moment of stunned silence when I initially tell new “co-conspirators” (i.e., prospective clients) that I want to be onsite in their city a full day before the day of an event/presentation (e.g., arriving Wednesday evening for a presentation to be held on Friday). And the silence deepens when I explain that I would prefer to fly out the morning after a day-long event rather than rushing off to an airport as soon as the final words I’m going to say have passed my lips. Parachuting in and then being quickly airlifted out, I explain, is not a great way for us to work together to produce the concrete training-teaching-learning-doing results we all hope to produce.
“We don’t have it in our budget to pay for three nights of a hotel,” they usually admit.
And that’s when the “co-conspiratating” process begins. I explain that arriving so early guarantees that they’re going to receive the best I can deliver since they won’t be facing a bleary-eyed, half-coherent presenter-facilitator exhausted from spending the night in an airport because of a delayed flight. I tell them that I want to have a leisurely tech check of the onsite facilities so we can anticipate and trouble-shoot any unexpected problems we identify during that day-before-the-event meeting. I also want to have a final face-to-face fine-tuning session with them so I can personalize the slide deck and speaker notes I’ll be using with them and the co-conspirators who are the learners. I tell them, furthermore, that I want at least a few hours on my own to explore their community, overhear conversations about what is important and happening in that particular moment in that particular community so I can more effectively work with them to deliver what they have asked me to deliver during our formal time together. And, most importantly, I tell them that I don’t want to have to rush back to an airport and, by engaging in that anxiety-producing beat-the-clock exercise which currently is even worse because of extended lines to pass through airport TSA Security checkpoints, miss the opportunity for the level of post-event discussions onsite and online that produce some of the loveliest learning moments for all of us.
We always find a way to overcome budget constraints. After all, we’re trainer-teacher-learner-doers: we know how to seek and implement solutions in the moment.
And once we have passed that hurdle, magic happens—as was the case recently during Mount Prospect Public Library’s 2016 Staff Inservice Day “From eLearning to Learning,” the day-long onsite and online exploration of how staff at the Library can better define and incorporate e-learning into its work (which is at the heart of this case study).
Arriving in Chicago late Wednesday afternoon for the Friday event gave me time to literally become grounded and comfortable so I could be at my best for my co-conspirators. They had helped me make arrangements to stay at a place in Mount Prospect that was accessible via a free shuttle ride from O’Hare Airport, so I was completely coddled (relatively inexpensively, mind you; that’s part of the process for all of us); I arrived in their town completely relaxed and focused early Wednesday evening. (It was an added benefit to all of us that I had the opportunity to have dinner that evening with a lifelong friend who lives in the area, and we dined at a wonderful restaurant one block away from the library—which meant we had a relaxing conversation, I had an initial glimpse of the town shortly after arriving, and I was already feeling comfortable before a Library staff member picked me up Thursday morning to drive me back to the Library for our meetings and a leisurely lunch.)
The magic I have come to expect from this level of pre-session conversation and tour of the area where I will be working began almost immediately. As we returned to a theme we had been discussing from January to early May of this year, we once again talked about ways to easily take the onsite learners into online environments so they would viscerally understand the nature of our dynamic onsite-online e-learning/blended learning landscape.
“Does your staff use Twitter much?” I asked at one point, and that became a transformative moment for all of us (learners included) less than 24 hours before the highly interactive keynote address began.
Deciding upon a unique hashtag (major warning: always check those hashtags before you use them so you don’t have unexpected surprises on the day of the event), we added that information into the mix. The extended onsite-online conversations that resulted from that last-minute addition produced experiences and discussions that ended up taking the event to greater heights than any of us had been imagining, as a skim of the Storify compilation of those tweets suggests. And taking and using that “Discovery Zone” photograph (reproduced within this series of posts) onsite at Mount Prospect Public Library provided a familiar, iconic image that set a very sweet tone for our explorations during “From eLearning to Learning.”
Next: Facilitating a Transformative Onsite E-learning Experience
NB: This is the third of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at email@example.com.
Setting the agenda (at multiple levels) is always part of a successful learning event/presentation. It’s no surprise, therefore, that my “co-conspirators” on the Mount Prospect Public Library 2016 Staff Inservice Day planning committee and I focused on this for “From eLearning to Learning,” a day-long onsite and online exploration of how staff at the Library can better define and incorporate e-learning into its work, throughout the planning phase (from January through early May 2015).
There was the obvious, simple question we all face at the beginning of the planning process for successful learning: what will we actually do with our co-conspirators (i.e., our learners) on the day we meet as co-conspirators in learning? It didn’t take us long, during our initial telephone conference call, to settle on a structure that included a highly-interactive keynote presentation that would set the tone for the entire day of learning by trying to recreate the high levels of interactivity inherent in any great onsite or online learning experience; my own agenda here was to help staff at the Library quickly move past the idea that online learning has to be formulaic, lacking in engagement, and something done to them rather than with them. We also took little time in reaching the decision to set up a series of breakout sessions so staff members could have meaningful, productive discussions in small groups to explore a variety of interrelated themes and then, at the end of the day, come back together so we could share the wisdom of the crowd in deciding what they would do in the days, weeks, months, and years after participating in “From eLearning to Learning.”
A more subtle, nuanced approach to setting the agenda was at the level of deciding how we, as co-conspirators in the planning and facilitation process, would work together; that’s how we settled on the approach briefly described in the first of these five “case study” postings. We followed an informal “how to run a meeting” process I’ve been successfully using for years: I very much see meetings as theater, with strong elements of improvisation thrown in for good measure. Each item on a meeting agenda is meant to be part of a carefully-crafted script from which we can deviate as needed (hence, the improvisational element), and each item should produce something concrete that leads to the next item on the agenda.
Circle of learning: breakout session in a lovely setting
When this approach to setting agendas and facilitating meetings works well, it produces results that are as engaging, entertaining, and transformational as a great piece of theater is. We walk away knowing we have been involved in something significant. Something that makes us see our world at least a bit differently than we saw it before we were together. And something that makes us want to transform a potentially ephemeral moment into a very long, extended moment of process that continues to grow as long as we take the time necessary to nurture it.
The Staff Inservice Day “From eLearning to Learning” planning process became tremendously engaging for all of us when we started, during the initial planning conference call, to shine a bright spotlight on a few questions we had already been thinking about before we joined that call:
What could we do to be sure we provided the best possible learning environment for the co-conspirators who would be the participants in “From eLearning to Learning?”
What could we do to be sure that everything we offered created a visceral sense of understanding the power of eLearning as a component of our overall approach to learning?
What could we do to assure that everything that happened during “From eLearning to Learning” connected back to the Library’s strategic plan in terms of incorporating eLearning into its learning offerings?
My own meeting notes—which I edited and shared with other members of the planning committee to create the same sense of blended synchronous/asynchronous conversation I often try to foster in online learning environments—show that our initial conversation produced numerous substantial elements, including a set of learning goals that helped shape the event. Participants would be told that, by actively participating in “From eLearning to Learning “, they would be able to more effectively define e-learning; put e-learning in the larger context of learning overall; be able to explain why e-learning is positive and why they should take advantage of it; identify what e-learning provides for them; identify what e-learning provides for those they serve; and, most importantly, what they would decide to do within the next two weeks to foster more effective e-learning opportunities for themselves, their colleagues, and/or those they serve. We also threw in the additional perk of assuring them they would become aware of at least three resources they could use to improve their e-learning efforts. (These are, after all, members of library staff; we love our “see also” references.)
Keeping our focus on the learning experience, we also built plenty of reflection time and shared debriefing time so the learners would be able to absorb what they would be experiencing. We scheduled 15-minute breaks between each of our proposed chunks of learning (keynote, the three break-out sessions, lunch, and the final “bringing it all back together/next steps” session).
Subsequent meetings focused on content for the break-out sessions; discussion about developing a facilitator’s guide—the bones of that simple two-page guide came out of a 15-minute discussion during one of our telephone conference calls; a series of questions the facilitators would ask to foster lively and productive discussions during the break-out sessions; and a final structure that brought everyone back together briefly at the end of each break-out session for additional brief wisdom of the crowd moments. In this way, we made sure there were the small, very fruitful opportunities for each voice to be heard, and the larger opportunities for everyone to stay on track in terms of understanding how these small-picture sessions would contribute to a large-scale transformation of the entire staff’s approach to e-learning as part of the overall learning landscape in which we operate.
A critically-important moment occurred late in the planning process, when we decided that those who wanted to be able to step back a bit over lunch could do so, and those who wanted to engage in a mini unconference to more deeply explore topics that had come out of the morning sessions would have that opportunity in a way that put them at the center of the learning process. We’ll look more at what came out of the unconference in Part 4 of this case study; Part 3 will focus on how and why we had a pre-event onsite meeting the day before “From eLearning to Learning” was held—and the important modifications that came out of that final, lively discussion.
Next: Onsite Fine-tuning
NB: This is the second of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at firstname.lastname@example.org.
“Co-conspirators” is a term I’ve loved ever since I first heard it used by colleagues in the Educational Technology & Media massive open online course (#etmooc) in 2013. Within its training-teaching-learning-doing context, it implies a sense of richly nuanced and deeply rewarding collaboration between learning facilitators and learners unlike any other I’ve experienced in our onsite and online (blended) learning environments.
So, when I was invited in essence to become a co-conspirator (we, as a group, weren’t yet using that term) with Staff Inservice Day committee members at Mount Prospect Public Library eight months ago, I eagerly jumped at the opportunity. The result was that I became part of another magnificent community of learning that has just produced a stunningly beautiful and tremendously inspiring example of all that can go right in planning and facilitating an e-learning experience—even one very-much grounded within an onsite setting.
What all of us (Library Staff Inservice Day planning committee members, as planners-learners-participants; I, as the consultant-presenter helping them shape an event that supported learning goals contained in the Library strategic plan; the learners themselves; and a few people offsite who occasionally joined us on the day of the event through a very active Twitter feed) produced looks as if it will have exactly the long-term positive impact all of us were hoping to produce for and with the library, its staff, and the members of the community it serves.
Everything about “From eLearning to Learning,” a day-long onsite and online exploration of how staff at the Library can better define and incorporate e-learning into its work, ultimately was drawn from and became an example of the extensive e-learning environment we currently inhabit—far more, as I reminded them, than the usual module-out-of-a-box and final multiple-choice exam to mark the conclusion of a learning experience.
In our setting, there is no beginning and there is no discernible end. “From eLearning to Learning” continues a process begun long before I became involved, and the day-long “event” simply prepares them to continue their learning/e-learning process well into the foreseeable future.
This Mount Prospect Public Library “Discovery Zone” sign became an iconic image for “From eLearning to Learning”
Even the initial steps for this onsite-online exploration were grounded in e-learning. I was, for example, initially contacted by a member of the Staff Inservice Day committee who had initially met me through her participation as a learner in a four-week online “Rethinking Social Media” course I have designed and that I continue to facilitate for the American Library Association. Without that shared experience in an innovative online learning environment, my Mount Prospect colleague and I might not have made this particular connection and I wouldn’t have had the opportunity to be part of one of the most innovative and rewarding learning experiences I have ever helped design and facilitate.
Because the obvious distance between San Francisco and Mount Prospect (which is approximately 20 miles northwest of Chicago) is so great, all of us quickly agreed that the planning process itself would take place within a blended environment comprised of conference calls by phone and asynchronous interactions that ultimately produced our planning document and a facilitator’s guide to be used by the staff members who would foster discussion during break-out sessions we arranged throughout the day.
In a significant way, we were, as trainer-teacher-learner-doers, adapting a Flipped Classroom model approach to our meetings: at almost every stage of the process, we completed initial work on our own, had information to review before meeting by phone, and productively used our “classroom” time (the conference calls) to produce something concrete, and then repeated the process up to the day of the actual event.
What was clear from the beginning of our “conspiratating” was that we were committed to producing something that was far more than a one-day diversion that would soon be forgotten. Drawing upon the principles from the book The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results and remaining committed to producing something that was in alignment with the Library’s current strategic plan, we worked together to shape something that would be as much a process as an event. The learners/co-conspirators within the library knew well in advance what we were planning; they even provided tremendously useful information via a SurveyMonkey survey to be sure that we would be providing them what they needed (and, in that part of the process, probably became aware of how SurveyMonkey itself could be part of their efforts to effectively shape their overall e-learning landscape).
Participants in the mini unconference, held during the lunch break
Those of us on the planning committee initially created a broad subject-specific agenda. We fine-tuned it over the course of several months to be sure it would lead to fruitful discussions and positive transformation for everyone involved. We continually looked for ways to innovatively provide experiential learning opportunities the learners could immediately adapt and apply within their own workspaces. One idea, for example (a mini unconference during the lunch hour) came relatively late within the planning process; it ultimately produced ideas (including a proposal for a library-wide e-learning think tank) that participants seem eager to explore and create. And a final, unexpectedly rewarding idea—to incorporate Twitter into the event so our co-conspirators in the learning process would viscerally understand how Twitter has become an effective and dynamic part of our learning landscape—was added to the picture during the onsite meeting less than a day before “From eLearning to Learning” took place.
Next: Planning for Success
NB: This is the first of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at email@example.com.
Celebrating Life. Making positive connections and collaborating with people from around the world. Living everyday with positive energy, possibility, passion and peace of mind. Learning from a School Counsellor lens. I'm not a Counsellor because I want to make a living. I am a Counsellor because I want to make a difference. Gratitude for ETMOOC roots.