Promoting Universal Broadband Access With Lev Gonick (Part 2 of 2)

December 10, 2020

This is the second half of a two-part interview conducted with Lev Gonick, Chief Information Officer, Arizona State University, one of the driving forces within the ShapingEDU community, and a longtime advocate of broadband access for work and learning. An article drawn from the interview will be available on the ShapingEDU blog.

Let’s move to another area where you’ve been active—the annual Broadband Communities Summit. Would you tell me how you first joined that summit and describe what you and your colleagues do there each year?

Lev Gonick

Before there was Broadband Communities, the same collection of national leaders were organized under the name BroadBand Properties. They generously awarded me a national recognition for our community vision of connecting the community in Northeast Ohio in 2011. Thereafter, I was invited to share some of our work at the annual meetings and met a number of broadband leaders who were working on what would become known as the National Broadband Plan and the National Broadband Coalition. I had an opportunity to support both efforts through my experience at Case Western Reserve and our work at OneCommunity, which later became DigitalC.

Thanks for so nicely connecting the dots there. Would you mind describing the panel discussion and any other presentations you were involved in during the summit this year?

Jim Baller, one of the nation’s foremost legal authorities on broadband, has convened a “blue ribbon” panel each year on Economic Development at the Broadband Communities conference for at least the last eight or so years. I have had the pleasure of being the moderator for that panel for most of those sessions. The topics typically include a review of where we’ve come from over the past year, and the opportunities and challenges ahead. This past year, as we were remote, Jim chaired the panel and I was happy to share some of the great work that we are doing at Arizona State University (ASU) on economic development and educational attainment by leveraging community networking partnerships.

Obvious follow-up: what is some of the work you’re doing at Arizona State University?

2020, for all the tragedy of COVID and the toll of human life and collective anxiety, is the year that universal broadband access moved from being a quixotic call in the wild to a near table stakes reality, especially for education needs. At ASU itself, we have provided thousands of laptop and hotspot loaners to students in need, including hundreds of students from American Indian reservations in rural Arizona. We have also worked to develop a coalition of partners working on digital equity including incumbent providers, new entrants, community anchor institutions like the State Library, healthcare organizations, K-12 school districts, the Maricopa Community Colleges and, of course, the remarkable breadth of talent across ASU itself. We have also worked with key education broadband network organizations, like the Sun Corridor Network, which provides network connectivity to universities, colleges, and schools across the state. Recently, we started working with cities and the State government to align policy objectives to integrated network architectures to the priorities and needs of the community, as the community itself has articulated. What took a decade in Northeast Ohio is happening here in Arizona in under a year. The big difference is COVID-19 and the realization that broadband being provided to advance remote K-20 learners across the state, especially in our inner cities and rural communities, can also be used for health and wellness needs, next generation workforce development and skills, business attraction, and economic development. That has always been the promise. Now we are seeing the coalition coming together in unprecedented fashion. ASU is a strong and capable partner, and we are advancing the needs of Arizona in alignment with our mission.

As we continue making that transition from “a quixotic call in the wild” to positive results, how optimistic are you that the current situation will continue to lead us on a path to universal broadband access throughout the United States? 

If not now, when? If not us, who? This is our time and our calling. There is strong non-partisan support across most (but not all) of the actors from policy to providers, to community interests. I am bullish that we will see significant progress in the next calendar year.

Drawing upon your extensive experience, what would you suggest individuals can do to support broadband access locally, regionally, and nationally?

There is a role for everyone interested in and committed to broadband equity. There are personal and organizational investments of not only cash, but also equipment, policy and community coalition building, legal work, broadening an understanding of community needs and, of course, volunteering to support the orientation to and education of the more than 30 percent of Americans who do not have access to nor use the Internet. Something for everyone. The regional and national angle is about identifying existing forces working to address access, equity, adoption, and use and supporting them, whether those are libraries, community centers, the national coalition digital inclusion and so forth.

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Promoting Universal Broadband Access With Lev Gonick (Part 1 of 2)

December 10, 2020

This is the first part of a two-part interview conducted with Lev Gonick, Chief Information Officer, Arizona State University, one of the driving forces within the ShapingEDU community, and a longtime advocate of broadband access for work and learning. An article drawn from the interview will be available on the ShapingEDU blog.

Arlene Krebs, during our recent interview/conversation about efforts to foster universal broadband access throughout the United States, mentioned your longtime interest in the topic. What first drew you to broadband access as a challenge you wanted to help tackle?

This image has an empty alt attribute; its file name is gonick-lev1.jpg
Lev Gonick

In 1987, I helped my friend Rob Borland from the University of Zimbabwe establish MangoNet, an early FidoNet network in Southern Africa providing connectivity to rural healthcare providers in Zimbabwe through GreenNet and WorkNet—all part of the pre-commercialization of the Internet. My wife and I managed to bring in 1440 baud modems which were installed at the Swiss Embassy in Harare. For four years, from 1990-1993), I took a group of students from across Canada and the United States to Zimbabwe for intensive study and non-governmental experiences. We continued our work with MangoNet, which eventually became HealthNet. Thereafter, I realized how important connectivity was both for health and wellness, as we were working on the detection of tuberculosis (TB) as an early indication of AIDS, but also AIDs education using early Internet protocols. When I started working in California in 1995, I took my learnings from Africa and began thinking and working on connecting parts of Pomona, which were on the “wrong side of the tracks,” with poverty, low education attainment, deteriorating public housing and little to no Internet. That marked the beginning of my 25-year effort to contribute to Connecting the Unconnected.

Any other early lessons you, Rob, and those students learned about the advantages and challenges of broadband access from the experience you just summarized?

The most important lesson I learned was the importance of designing and building coalitions of the willing. MangoNet was built with support from both Canadian and Swedish International Development agencies, donations from volunteers like me and my students, and trusted relationships in communities being impacted.

Watching your TEDx talk from 2011, I was struck by themes that seem to run through much of your work, not the least of which is the need for community and the “building of coalitions of the willing” you mentioned. How are you seeing broadband access—or lack of access—support or hinder the strength of the communities in which you work?

There is a mixed reality facing unconnected communities. During my time in Cleveland and Northeast Ohio, I worked with homeless shelters, public housing families, low income housing projects, and groups of returning vets. For some, there was a deep interest and desire to take advantage of the Internet access we working on with OneCleveland, that begot OneCommunity, and then/now DigitalC. For others, there was an equally deep suspicion and profound distrust of all things digital and Internet. Many individuals believed that the Internet was part of the surveillance state, to be avoided at all costs. We worked on reducing the well-placed fear and distrust by partnering with those individuals and organizations that were trusted by those involved. We brought doctors to the community members to meet and then invite them to continue remote doctor visits online. We brought community financial literacy volunteers to the community and invited them to do the same online. Most profoundly, once we provided Internet access to those in our service area, without any promotion on our part, their kids or grandchildren found their way to visit. We traced packet routes and found that the first wave adoption in public housing, for example, was from grandma’s public housing kitchen to the local school district. These are important elements in building the foundations of a sustainable approach to netizenship.

That really takes us to the heart of what Arlene described—rethinking our approach and making a transition from referring to this as a “digital divide” and, instead, looking at it as a “social justice divide,” and so much more. Building upon what you just said, let’s humanize this even more: can you tell a specific story about how someone in Cleveland was positively affected by the work Digital C was doing or continues to do in Cleveland?

There are hundreds of stories, Paul. Custodial staff at the Cleveland Clinic found themselves with digital skills after completing classes, working themselves from minimum-wage jobs to medical-records-entry positions. This upskilling represents a profound change in the arc of both the worker and their family’s life prospects. We worked with workforce development teams to take young people who had timed out of the justice system and provide them with certifications for digital technology skills, which supported job placement opportunities with great success. We worked on pathways through coding camps to new economy jobs. Men in some of the largest homeless shelters in Ohio learned how to use the Internet to apply for public housing and began to regain their way forward. We worked with men and women re-entering society from prison to provide them with Internet access to prepare them for relevant skills for workforce opportunities. All of these efforts were about coalition building and supporting partners and partnerships in the community.

Anything else you want to add about Digital C in terms of how it serves as a positive example for anyone interested in promoting universal broadband access throughout the United States?

DigitalC is not only into workforce development. Under the leadership of Dorothy Baunach, who succeeded me as CEO (and who was on the Board throughout my time), [DigitalC] continues to expand broadband access, bringing network connectivity, to tens of thousands of households. She and her team have done a remarkable job, partnering with the Cleveland Council on Digital Equity and the Cleveland Metropolitan School District, with a particular focus on providing connectivity during COVID in 2020.

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Promoting Universal Broadband Access With Arlene Krebs (Part 2 of 2)

September 8, 2020

This is the second part of a two-part interview conducted with Arlene Krebs, a ShapingEDU colleague who is consulting in the arts, education, and technology and was honored as a California Broadband Champion in 2014. Arlene and I serve together as members of the organizing committee for ShapingEDU’s “Connecting for Work and Learning: Universal Broadband Access in the United States” initiative. An article drawn from the interview is available on the ShapingEDU blog.

Let’s stay on Loaves, Fishes and Computers for a moment. What role did you play in establishing/nurturing it?

I have worked hand-in-hand with the Founder and Executive Director [Christian Mendelsohn]. He came to my University office in 2011 to ask for advice on funding and grant writing. (I am the author of four editions of The Distance Learning Funding $ourcebook: A Guide to Foundation, Corporate & Government Support for Telecommunications and the New Media—last edition was 2000, so you can see the “old” references to new media). So, Christian asked for my help. I began with the first Board of Directors—I have served on nonprofit boards for 40 years now—and I began grantwriting for LFC. Since 2011, I’ve helped bring in nearly $700,000 in funds to support his organization, which has kept it afloat. Since SIP [sheltering in place during the coronavirus pandemic], we’ve distributed over 1,500 computers to those in need—low-income families, seniors, individuals, veterans, people with disabilities. I just completed eight grant applications for Loaves, Fishes & Computers, totaling $149,500 in requests for our work, of which we’ve heard from two funding agencies, awarding us $50,000 (our request and its maximum allotment) to distribute even more computers.

Another aspect concerns my work with the Central Coast Broadband Consortium—which I helped to found—and, being part of the statewide initiatives to close the digital divide, and the resulting grant opportunities through California’s Public Utilities Commission and also the state’s Broadband Council.

So many lovely threads to follow here. Let’s take this down to an individual level. Would you mind telling a success story in terms of how Loaves, Fishes, and Computers affected one participant or one participant’s family?

Hold on: I will cut and paste a recipient’s testimonial.

Fantastic! Thanks. I do want to get us to the current situation and how it’s giving us opportunities, but first want to get back to the Central Coast Broadband Consortium connection.  “When people want to find out what’s happening on broadband in Monterey County, they call Krebs,” CETF [California Emerging Technology Fund] President and CEO Sunne Wright McPeak wrote when you were recognized as a Broadband Champion in 2014. What were some of the most rewarding experiences you had that led to that level of recognition among your peers?

Founding the Wireless Education & Technology Center, organizing the Wireless Community & Mobile Users Conference more or less annually from 2003-2015, in which we gathered some of the true pioneers in the field of WiFi, Broadband, and Applications who represented the tech, business, nonprofit, and education “industries,” and who envisioned what policy, financing, technical challenges and more to overcome to make nation-wide broadband a reality. Also, I was invited by Cisco in 2004 to attend its Global Education & Broadband conference in Stockholm and Oslo (convened during the same time as the Nobel Prize ceremonies; Lev Gonick was another US representative of 10 of us, and I the only woman). At this summit, I learned about how government initiatives, funding, policy, and support in other countries were solving these issues, but not here. In the U.S., we have private companies providing infrastructure and services, so without private and some public sources of monies—in grants and investments—broadband infrastructure has lagged here. So, in 2004, Stockholm was connecting all of its public housing to broadband, Portugal had a nation-wide plan, Ethiopia was seeking ways to provide city-wide access etc. It opened my eyes to the possibilities—and inspired my work and commitments.

The ShapingEDU “Connecting for Work and Learning: Universal Broadband Access in the United States” initiative clearly has grown out of the challenges we’re seeing as learners across the country—and those facilitating their learning—have made a sudden pivot from mostly-onsite to primarily online learning in an incredibly short period of time. What opportunities do you see this shelter-in-place period providing for those supporting universal broadband access throughout the United States?

Over the past few weeks, there have been numerous articles in our local press and nationally about this persistent challenge of providing the tools and the connectivity to those without access. It is especially potent now where “remote learning” is at the forefront of the national discussion. How over 700,000 students in California alone do not have adequate tools or connectivity, how in our Monterey County 17,000 students of 78,000 K-12 students, do not have access. So it is a two-fold dilemma. The first is the economic, geographic, racial, social justice and digital divide; the other side of the coin, so to speak, is access to education (as well as access to health, social services, government & employment resources) on the Internet. As for distance learning, as I mentioned, I’ve been involved in this since the early 1980s with the first nationwide educational satellite networks, to two-way interactive videoconferencing to today’s online arena, and am a founding member of the United States Distance Learning Association, a nonprofit organization that brings together the business, government and education (K-12, higher ed, lifelong learning) arenas.

I used to travel this country teaching about distance learning, the professional development that’s required for K-12 teachers and higher ed, the tools that are necessary, the time and money commitments, the assessing of the skills that a learner/student needs to bring to the table, so to speak, to participate fully and effectively. What we have now is a “hodge-podge” emergency-laden response, so I am glad and grateful these issues are at the forefront, but concurrently distressed that we have 1) not solved the technology and broadband infrastructure issues and 2) that distance learning potentials are being met in a haphazard, uncoordinated manner that is leaving many students at the wayside—either turned off to what their teachers are so desperately and heroically trying to provide without proper professional development and the use of readily available curricula and distance ed resources—or students who are excluded because of no technology or access.

Yes, the issues are glaringly at the forefront right now. However, with the uncertainties festered by the global pandemic and the global economic downturn, I fear that broadband and technology access may be pushed aside once again for those who are not empowered. Broadband will continue to be provided for those in urban areas and for the workers of global and national corporations/agencies—but not for those who need it, too. 

Drawing upon your extensive experience, what would you suggest individuals can do to support broadband access locally, regionally, and nationally?

Oh, this is too long a response, but: 

  1. Learn what’s going on in your region. Who are the service providers, how can local government negotiate with them to provide access to your community?
  2. Ditto, research which organizations are actively working on these issues, school districts, county offices of education, libraries, local business community that requires broadband to survive and expand.
  3. At the state level, find out what policy and funding the state is offering. Does it have a broadband policy? Who is overseeing this—and, by the way, just about every state does have a policy—how can you get involved?
  4. At the federal level, see what the FCC is doing—its National Broadband Plan—what does its state, what is its status?
  5. Learn what organizations involved in these issues are doing—for example, the United States Distance Learning Association, COSN [the Consortium for School Networking], ISTE [the International Society for Technology in Education], Silicon Valley, the Wireless Communications Alliance here in California, these are examples of the kinds of government, business, nonprofit, education, telecom providers are doing. For example, Comcast, AT&T, and Spectrum Charter each have initiatives to provide monthly low-cost Internet (generally $10-$15 per month).

In other words, research, explore, involve yourself. Collaborate, Cooperate and Activate!

N.B. — Paul is one of three Storytellers in Residence for ShapingEDU (July 2020-June 2021).


Learning(Hu)Man Virtual Summer Camp: Flipping Scary Stories

July 21, 2020

Going to summer camp was something I thought was long behind me—particularly at a time when I am joining so many others in following shelter-in-place social distancing guidelines implemented in response to the current coronavirus pandemic. But I had that wrong. I’m back at camp. A newly-organized virtual summer camp. As a participant, facilitator, and occasional volunteer monitoring and fostering online conversations via Slack during the week-long Arizona State University ShapingEDU Learning(Hu)Man campy virtual summer camp.

It’s only one day old, and already it is an extraordinary experience produced by leadership and volunteers within a community of dreamer-doer-drivers who consistently demonstrate an unbelievable ability to plan and bring to fruition the most complex of endeavors within incredibly brief periods of time.

Some of the more than 2,000 of us who have registered joined the opening ceremony around the virtual campfire last night, and more of us continued to participate today through a series of dynamic, highly-interactive sessions featuring colleagues and a variety of visionary guests working together to shape the future of learning in the digital era. The theme for our first full day together has been “flipping scary stories,” and there certainly are plenty of scary stories to tell and flip. Virtual campers began the day with some early-morning online Mess Hall interactions, then gathered around the flag pole for an inspiring keynote presentation by Arizona State University President Michael Crow, who spoke eloquently and movingly of this moment in time when we have a chance for the first-ever full release of human potential through egalitarian access to education. A panel discussion on “the next normal” in learning—“the one we’re creating together” in response to the tremendously scary stories that are continuing to unfold around us—kept all of us standing virtually at attention for the remainder of that early-morning gathering.

[Image by Karina Branson/ConverSketch]

We then went to our own smaller online camp sites to choose from more than a dozen 50-minute sessions slotted into two consecutive time periods for the next couple of hours; among the choices were “Learning Futures: Avoiding the Zombie Apocalypse to Create the Brave New World”; “Using Data Science, Data, and the Power of Community to Address the Student Loan Crisis”; and the “Using Design Thinking to Close the Digital Divide” session I co-facilitated with ShapingEDU Innovator in Residence Lisa Gustinelli, FutureWe Founder Jonathan Nalder, and educational technologist Gordon Shupe (centered on the ShapingEDU “Connected for Work and Learning: Universal Broadband Access in the United States” initiative that is beginning to attract attention and support from a variety of collaborators). Other subsequent Learning(Hu)Man activities throughout the morning and early afternoon gave everyone plenty of options for playing, learning, interacting, dreaming, and plotting before we had an afternoon break to step away from the structured events and to reflect while taking virtual walks through the woods or much-needed naps.

[Image by Karina Branson/ConverSketch]

Refreshed from our walks and naps, many of us came back together for two overwhelmingly and richly dynamic sessions—the first featuring a live interview with Zoom Founder/CEO Eric Yuan, the second featuring three over-the-top brilliantly passionately engaging presenters (Nicol Turner-Lee, Director of the Brookings Institution’s Center for Technology Innovation; Larry Irving, President and CEO of the Irving Information Group; and Joshua Edmonds, University of Michigan’s Poverty Solutions initiative and City of Detroit Digital Inclusion Fellow). Yuan, responding to deeply thoughtful questions from Zoom Chief Diversity Officer Damien Hooper-Campbell, addressed a variety of topics including Zoom’s commitment to quality, communities served, and willingness to collaborate with others seeking positive responses to some of our most challenging social issues; he assured Learning(Hu)Man campers that a priority for Zoom, post-pandemic, will be how to unleash the power of the Zoom platform in continuing to serve a variety of educational, artistic, and socially-diverse communities.

[Image by Karina Branson/ConverSketch]

Just when it appeared there was no way to top the momentum and excitement of what Learning(Hu)Man and its partners had produced, it did exactly that. The final session with Turner-Lee, Irving, and Edmonds showed virtual conferencing at its finest. The formal question-and-answer segments between those inspiring presenters was accompanied, seamlessly, by session audience members interacting with each other and the presenters, via a live-chat window, in a positively overwhelming flow of give-and-take. One of the many comments that stood out to me came from a fellow participant and, in a heartbeat, changed the way I have been viewing the challenge of the digital divide and overcoming less-than-ideal broadband access throughout our country: “Frankly, getting so tired of hearing ‘Digital Divide’…it’s a social, economic, social justice, bandwidth divide and it’s been going on for decades. So, despite funding from the FCC, state governments, private foundations, etc. We are Still Discussing…so what’s the solution? It’s not just technology, it’s a reflection of the inequities in our society.”

Both exhausted and exhilarated, I decided to skip the set of live conversations and playful activities that were scheduled to continue via Zoom before camp shut down for the evening and we began recharging our creative batteries in anticipation of reconvening early tomorrow morning in the camp Mess Hall for another day of thoughtfully engaging interactions designed to spur us toward positive action.

What remains for me this evening is to acknowledge the absolutely stunning accomplishment represented by the first full day of summer camp—an achievement in virtual conferencing described eloquently online by “Camp Groundskeeper” Samantha Becker on behalf of the entire Camp Team:

“Learning(Hu)Man 2020 is an experimental fusion of hands-on learning, storytelling, tech hacks and the good kind of shenanigans. In short, it’s total camp. Summer camp! This weeklong series of events will convene a global community of education changemakers to push the creative envelope for how we serve students and advance learner success.

“Interactive experiences led by a cohort of camp counselors (read: education and industry leaders) will uncover best practices in learning design, edtech tools and development, and emergent thinking around the art of the possible—all with the shared mission for enabling student success in all of its dimensions.

Thank you to [Camp Chef] Lev Gonick, who started passing me ‘back of the napkin’ ideas over Slack on this—and then never stopped.”

There are still several more days of camping ahead of all of us. And when everything formally wraps up next Monday morning with a two-hour session to summarize what we have experienced and what we hope to accomplish as a result of having gone to camp together, it still will not be over. There will be weeks, if not months, of reflections and follow-up interactions synchronously and asynchronously. There will be opportunities to view archived recordings as they are posted on the ShapingEDU YouTube channel. There will be continuing discussions on the ShapingEDU Slack site. There will be unforeseeable positive concrete actions. And, most of all, there will be that dynamic, unique ShapingEDU community “dreaming, driving, and doing” together in one long, uninterrupted moment that began long before we arrived at Learning(Hu)Man summer camp and will extend long after we “leave.”

–N.B.: 1) This is the fifteenth in a series of reflections inspired by colleagues’ reactions to the coronavirus and shelter-in-place experiences, and to our continuing interactions online. 2) Paul is one of two ShapingEDU Storytellers in Residence, serving from July 2020 – June 2021.


ShapingEDU Unconference 2020: On Learning, Pandemics, and Rapid Adaptability (Pt. 1 of 2)

March 25, 2020

While trainer-teacher-learners globally are struggling to adapt to a rapidly-changing learning environment created as a result of the current coronavirus pandemic, examples of communities of learning adapting quickly through positive actions are abundant. It’s fascinating to watch—and participate in the growth of—global networks including the Facebook Pandemic Pedagogy group which, as of today, has more than 26,000 members online creating/sharing/absorbing information, resources, questions, and ideas regarding the large-scale, blink-of-an-eye movement from onsite instruction to online learning opportunities. It’s exciting to be part of smaller communities of learning, including Maurice Coleman’s T is for Training group centered around his biweekly podcast exploring training-teaching-learning-doing in libraries across the United States, as they create and facilitate informal online community discussions via Zoom and numerous other videoconferencing tools as a way of keeping up, staying socially connected in a time of social distancing, and doing what it they do best: promoting the best possible approaches to fostering positive learning experiences for those who rely on them for support.

In the midst of all this, the 2020 Arizona State University ShapingEDU Unconference (for “dreamers, doers, and drivers shaping the future of learning in the digital age”) earlier this month stands out as a stunningly successful example of how those of us comfortable with and experienced in working in blended (onsite/online) environments are well-positioned to pivot on a very small (digital) dime when necessary. More importantly, it may be useful example/case study for trainer-teacher-learner-doers globally not only during the current coronavirus pandemic but during any period during which our approach to the work we do has to change as fast as the world around us is changing.

The third annual Unconference was planned, over a months-long period of time, as an onsite gathering (in Tempe, Arizona) with the potential for some online interactions for those community members unable to attend onsite. It was scheduled to begin onsite with an opening reception on the evening of March 11 and conclude around noon on March 13. Registration—by invitation only—peaked at nearly 220 participants in the days before the event was scheduled to begin. But when coronavirus concerns increased in late February and early March, cancellations accelerated; by the time participants began arriving in Tempe, there had been more than 50 cancellations, and the opening night reception had fewer than 50 people in attendance.

What could have been a deal- (or Unconference-) breaker simply became a challenge in adaptability for those onsite as well as for those online. Onsite participants doubled down on our efforts to draw our online colleagues into the conversations via Twitter, via the Unconference live feed (via Zoom) that was already in place, and through quick adaptations in the way onsite sessions were managed.

It’s important to acknowledge that quite a bit goes into creating a community and an event as flexible/adaptable, focused, innovative, and productive as the ShapingEDU community and Unconference have proved to be during their first couple of years of operations. This is not something that we master and implement overnight. It starts with a shared vision: in this case, a commitment “to assemble a diverse collection of dreamers, doers, and drivers who believe that we can collectively shape a rich and impactful future for the application of emerging technologies to the design of learning and learners over the next chapter of the digital age” [the quote is from the invitation to attend the first Unconference, held in April 2018]. It grows through the work of first-rate planners and facilitators with a talent for including, at every possible opportunity, all interested community members in the actual planning process through numerous tools including a “living” online agenda. It is supported year-round through formal and informal online interactions, including webinars focused on specific elements of the overall ShapingEDU initiative and online publications that serve as resources for trainer-teacher-learner-doers worldwide. And, most importantly of all, it is grounded in a commitment to maintain a positive approach—particularly in times of adversity.

The community and its annual unconferences are seamlessly interwoven: the onsite interactions support the year-round online interactions, and the online interactions and projects fuel the onsite gatherings. ShapingEDU as an initiative and a community, furthermore, thrives through a combination of cherishing and promoting dreaming as well as doing—there is plenty of room within this community for those who love contemplating big ideas and those who want to get something done. In fact, one of the biggest strengths of the ShapingEDU community is that the dreamers are also drivers and doers who are not at all satisfied with coming up with ideas and then leaving the development and implementation to someone else. It’s a community that values and seeks and produces results. (The 2018 Unconference produced a framework—10 Actions to Shape the Future of Learning—for action and archived materials, including graphic facilitator Karina Branson’s visual representations of what occurred there; the 2019 Unconference produced an online 18-page communique of “actionable ideas and strategies that can humanize learning, promote greater access to and equity in learning experiences, better connect education to the future workforce and world, and nurture highly collaborative communities of practice” that has been shared globally.)  

Acknowledging everyone involved in the development of the community and the unconferences would invariably result in an unbearably long post here on Building Creative Bridges and inadvertently leaving someone out, but a few key players are well worth mentioning as resources to anyone interested in knowing more about how to replicate its early successes. There is Lev Gonick, Arizona State University chief information officer and a founding force behind ShapingEDU. There is Samantha Becker, a cherished long-time colleague and collaborator who, as community manager for ShapingEDU, serves as a driving force and supportive colleague in virtually everything related to the community and the Unconference. And there is Laura Geringer, the community engagement, writing, and project leadership consultant who does much of the day-to-day work of reaching out to ShapingEDU community members to keep us informed and involved. Working alongside them physically and virtually are the volunteers who take bite-sized pieces of the overall initiative and work toward transforming dreams into positive, meaningful, measurable results.

What Lev and Sam and Laura nurture was clearly visible onsite. Because we are used to blended onsite-online interactions, it wasn’t much of a stretch for us to integrate our online colleagues into our activities on the first full day the 2020 Unconference. And when it became clear that the much lower-than-expected number of online participants was going to radically curtail the effectiveness of the breakout sessions we had planned for each group pursuing a part of the overall ShapingEDU framework, we quickly merged some of the groups with overlapping areas of interest and expertise to create more dynamic conversations, then further improvised by fully integrating what had initially been envisioned as conversations divided between onsite and online groups—which meant, for example, that my colleague Kim Flintoff (working from Australia) and I quickly snagged a room with projection and audio/loudspeaker capabilities—so we could hook my laptop up to those systems; the result was that we co-facilitated a session that extended from our room in Tempe all the way to Kim’s home on the other side of the world—and also drew in a couple of other onsite facilitators and a few online participants into the same highly productive completely blended session. One of the most rewarding signs of success came when we stopped paying attention to the technology that was making the session possible and focused on the results we were hoping to produce.

Just when all of us at the Unconference thought we had pushed our ability to adapt to its limit, another unexpected twist occurred—at the end of our first full day together: the increasing fear of cancelled flights home because of the then not-yet-implemented shelter-in-place orders that started going into effect less than a week later in parts of the United States drove the unexpected decision to move everything online overnight. Which meant that almost everyone had to scramble to rebook flights. Cancel their overnight reservations at the conference hotel. Scramble to pack everything that had been brought to the conference. And take actions that would have us all back together the following morning for Day 2 of what was about to become a completely virtual conference—with just a handful of us continuing to work together (in the Unconference online environment) from the dining room of the Unconference hotel.

Next: Going Online to Continue Dreaming, Driving, and Doing


Shaping Education Unconference 2018: The End is the Beginning (Pt. 4 of 4)

May 3, 2018

I’ve always appreciated a thought I’ve found in the work of a variety of writers I admire—the end is the beginning—so it was wonderful to find that the formal end of the Unconference for Dreamers, Doers, & Drivers Shaping the Future of Learning in Tempe and Scottsdale, Arizona late last week immediately initiated series of new beginnings that are continuing to unfold as I write this piece nearly seven days later.

It was an inspiring, transformative day and a half of presentations, discussions, and planning by teacher-trainer-learner-dreamer-doers from several different countries on a few continents, preceded by an informal evening reception to initiate the entire gathering arranged by Arizona State University Chief Information Officer Lev Gonick with the assistance of Samantha Adams Becker and many others. It immediately produced many productive conversations and initial plans for action. It extended beyond its formal conclusion through a couple of post-Unconference sessions that expanded the group of participants to include members of the Arizona State University community. And, in a stunningly quick follow-up, those involved with organizing the Unconference announced, within days, that as many materials and resources as could be gathered had already been posted on a publicly-accessible website—a site, which in essence, provides a virtual Unconference experience for anyone interested in participating asynchronously. More importantly, the website creates an additional avenue to assure that what happened in Arizona won’t stay in Arizona.

It was—and is—dreaming, doing, and driving at a global level. And it is, in essence, a wonderful example of a high-end blended (onsite-online), synchronous-asynchronous experience at its best, with the possibility of rhizomatically-growing conversations and actions that, if successful, could lead to positive changes that will benefit the global community that previously was drawn together and served very well by the New Media Consortium (NMC). The Unconference is simply the latest wonderful manifestation of that community, in a post-NMC environment, seeking familiar as well as new places (onsite as well as online) to continue the work it does so well—in long-term NMC partner organizations including EDUCAUSE and CoSN (the Consortium for School Networking) as well as community member-generated groups including the Slack Beyond the Horizon community which has spawned FOEcast (Future of Education forecast) for those who did not want to lose the global community of teacher-trainer-learner-doers NMC had so effectively nurtured across a variety of sectors in our lifelong-learning environment. There is also a newly-formed LinkedIn group created expressly to continue Unconference conversations regarding the present and future of micro-credentialing not only in higher education but also in many other parts of our lifelong learning sandbox—and many other offshoots that will gain more of our attention in the weeks and months to come as dreams begin to be transformed into actions.

Lev himself, in an email message to the 129 of us who participated onsite in Tempe and Scottsdale last week, does a great job of setting the context for anyone interested in knowing what the website offers:

“Our minds are still racing with all the ideas and insights you contributed on shaping the future of learning in the digital age. It’s amazing what can transpire when a collection of diverse perspectives are in the same place at the same time. Thanks for coming with an open mind, ready to share your knowledge, dreams, and concerns.

“As you know, our talented graphic facilitator Karina Branson of ConverSketch created visual representations of the Unconference discussions as they unfolded. Additionally, lightning talk speakers presented their big ideas and questions. All of these materials, from Karina’s visuals to the slide decks, are available on a special website we’ve created for this community:

The site also includes a link to the Twitter feed produced through #ShapingEdu hashtag which many of us used to extend the conversations beyond the physical walls of the Unconference meeting room and the outside-the-room conversations that continued in restaurants, the hotel lobby, the hotel parking lot, and numerous other locations so that conference “participants” included many colleagues who weren’t physically with us but, in a very real blended-world-sort-of-way, very much with us; accessing and adding to that Twitter conversation was just one of the numerous ways in which the Unconference can be said to have already taken on a extended life far beyond the short period of time during which we were interacting face to face.

­­And, in what can be seen as a commitment to leave no Unconference stone unturned, the website organizers have even added a “Media and Blog Reflections” section that, as I write this, includes a few of the articles that are already available from participants and will, without doubt, include many more that are either freshly-posted or on their way to being posted. (Karina herself has an interesting set of insights, on her own blog, about into how graphic facilitation primed the pump for many of the productive conversations that began during the opening reception.)

We have a lot of work ahead of us. And we know that those who were skeptical of and/or critical of what the New Media Consortium and its numerous partners and community members produced, will probably be equally critical and skeptical of what the Unconference dreamers and members of our extended global community of learning are in the early stages of pursuing. But our openly-expressed desire to be inclusive and transparent in our work—in this lovely, dynamic, innovative community of Edunauts in higher education, the kindergarden-through-12th-grade sector, community colleges and vocational schools, museums, libraries, and workplace learning and performance committed to supporting lifelong learning at its best—means we look forward to working with you and anyone else interested in being actively engaged in the process of dreaming, doing, and driving that was so wonderfully visible at the Arizona State University Unconference last week.

N.B. — This is the fourth of four sets of reflections inspired by the Unconference for Dreamers, Doers, & Drivers Shaping the Future of Learning in April 2018.


Shaping Education Unconference 2018: Moving Into the Neighborhood (Pt. 2 of 4)

April 30, 2018

One of the more playful and productive exercises at the Unconference for Dreamers, Doers, & Drivers Shaping the Future of Learning in Tempe and Scottsdale, Arizona late last week involved building neighborhoods. We weren’t using hammers and nails, and no hardhats were required. This was an exercise in identifying key issues in higher education and other learning environments; pulling tables together to create neighborhoods of conversation within the conference room in which we were meeting; and then diving into those conversations designed to identify what the residents of the newly-established Unconference neighborhoods held as their unifying dream, what we hoped to do in one-, three-, and five-year periods (horizons, anyone?) of time, and what was driving us toward those dreams and actions.

Because of my ongoing interest in finding ways to nurture and sustain a global online community (FOEcast—the Future of Education forecast group unified through a “Beyond The Horizon” group on Slack) that has emerged from the closing and Chapter 7 bankruptcy proceedings initiated by New Media Consortium (NMC) board members in December 2017, I immediately moved into FOEcastville and dove into planning with others inspired by this post-NMC community which is evolving with the addition of members who had no direct, previous connections.

Defining our dream was a fairly easy undertaking because the effort had already been underway for a few months: developing a highly-functioning, sustainable community of action that will extend to sectors beyond higher education and will include spin-offs to connect to other learning organizations worldwide.

Establishing a list of actions to be completed within one-, three-, and five-year periods also was straightforward. Our year one goals include engaging in strategic planning; continuing to establish mission, vision, and value statements that will guide us and others who join our efforts to identify and promote positive changes within the various lifelong-learning environments in which we work; producing documents that will be useful to those joining us in our efforts to continue contributing to global efforts to shape the future of learning—and make those documents available under Creative Commons licensing; and seeking ways to continue working together online (e.g., through the Slack “Beyond the Horizon” group) and onsite (e.g., through gatherings including the Unconference for Dreamers, Doers, & Drivers Shaping the Future of Learning).

Our three- and five-year goals contained an implicit acknowledgment that this is still very much a rapidly-evolving community that draws from the community that existed under the auspices of the NMC and also draws from the extended, rhizomatically-growing community of our non-NMC colleagues who share an interest in collaborating to have a positive impact on lifelong learning throughout the world. With that in mind, a major item on our list is to continually engage in revisions of our implantation plans so we can react to the changes that will undoubtedly occur in our learning environments. We also made the commitment to look for opportunities to establish and/or work with organizations tackling parts of the effort to reshape learning (e.g., those focused on higher education—like EDUCAUSE, which obtained the NMC’s assets through the Chapter 7 proceedings and is proceeding with plans to publish the 2018 Horizon Report > Higher Ed Edition halted by the closing of the NMC—as well as others working in our extended lifelong-learning playground: colleagues in the K-12 sector, community colleges and vocational schools, museums, libraries, and the extensive network of workplace learning and performance (talent development) colleagues. (Those that come to mind for me include colleagues who gather under the auspices of first-rate learning organizations such as ATD—the Association for Talent Development or who are filling unmet learning needs through opportunities provided by LinkedIn/Lynda.com).

It was heartening to see so many representatives from so many of these organizations and industries working together during the Unconference to develop plans of action to help reshape learning; Arizona State University Chief Information Officer Lev Gonick did an amazing job of pulling together a broad coalition of stakeholders in the conversation from a variety of countries. Our colleagues from EDUCAUSE were active participants in the process of attempting to determine how our post-NMC world will take shape. Several members of the former NMC community accepted the invitation to present lightning talks to stimulate the conversations. The result of these combined efforts and commitment to innovation was that any participant interested in being part of our ongoing efforts to better serve our learners had plenty of opportunities to find a place to engage in what will be an ongoing, dynamic shaping process—with an eye on producing concrete, measurable results.

It’s worth paying attention to how and why the Beyond the Horizon/FOEcast conversation—and so many others—progressed so quickly. This was a group that already had been interacting online for a few months and was drawing upon years of experience as a community of teacher-trainer-learner-doers (learning facilitators as activists in the best sense of that word). We approached our work with a sense of collaboration and a commitment to positive action; there was very little argument, but, on the other hand, this was far from an exercise in groupthink—plenty of ideas surfaced, and those which appeared most promising seemed to find advocates willing to carry them further in the weeks, months, and years ahead of us, while those ideas which did not immediately catch fire can certainly resurface as needed. The space itself, on the Arizona State University campus in Scottsdale, was conducive to the types of interactions Lev and others did so much to foster: the room had plenty of natural light flowing in from outside; the room itself was spacious and had furniture that could easily be moved to create the best possible set-up for an exchange of ideas. (The FOEcast group quickly created a T-shaped arrangement of tables that made it possible for most people to hear each other easily and contribute to the conversation.)

We also need to acknowledge the importance of the conversation facilitators in an endeavor at the level of the Unconference and those neighborhood-development sessions. FOEcast co-founder Bryan Alexander led our FOEcast neighborhood’s discussion. Lev contributed tremendously through his facilitation of the entire Unconference. And graphic facilitator Karina Branson seemed to have the ability to be in the right place at the right time to keep conversations progressing in positive directions throughout the entire Unconference.

As our highly-motivated group of Edunauts reached the end of a day of dreaming, sharing, and planning for a future we very much want to help create, we did exactly what the event was designed to stimulate: continued our conversations well into the evening in small groups over dinner. And when we reconvened Friday morning for our final hours together onsite, we were ready to take our efforts even further.

N.B. — This is the second of four sets of reflections inspired by the Unconference for Dreamers, Doers, & Drivers Shaping the Future of Learning in April 2018.

Next: Exploding the Classroom


Shaping Education Unconference 2018: Homecoming for a Community of Dreamers, Doers, & Drivers (Pt. 1 of 4)

April 27, 2018

I didn’t even make it through the hotel lobby to check in before being gratefully and willingly drawn into my first conversation with cherished colleagues here at the Unconference for Dreamers, Doers, & Drivers Shaping the Future of Learning in Tempe and Scottsdale, Arizona Wednesday afternoon.

Unexpectedly seeing Jared Bendis, Tom Haymes, and Ruben Puentedura—people I had known, adored, and learned from for years through the New Media Consortium (NMC) before its board of directors closed the organization and put it into Chapter 7 bankruptcy proceedings—made me immediately feel as if I were home again.

It has been a long emotional journey to arrive here at the Unconference. Many of us had been shocked and tremendously saddened by the sudden demise, in December 2017, of the NMC. Committed as much to the global community of teacher-trainer-learner-doers (this, after all, is in the best sense of the word, a community of learning “activists”) fostered by the organization as to the organization itself, we quickly mobilized via a “Beyond the Horizon” group on Slack—a popular social media tool that can be used to effectively facilitate productive online conversations within a community of interest. Bryan Alexander, Lisa Gustinelli, Jonathan Nalder, and I were among those immediately turning to the challenge of exploring ways to continue working together even though the organization that had brought us together had disappeared. It only took a few days to begin reconvening members of the community; within a few weeks, we had drawn approximately 200 members into that Slack community. What was and is fascinating about the Beyond the Horizon group is that it is was not and is not simply a group of people gathering to hold a wake; new members—colleagues who never had any formal interaction with the New Media Consortium, but who shared the community’s commitment to creativity, learning/learners/lifelong learning, innovation, and educational technology—began joining by invitation so that, in essence, it was rapidly evolving at the same moment that it was reconvening.

We asked some fundamental questions—often prompted by our colleague Bryan, whose Future Trends Forum remained one of several important touchpoints for us as we struggled to regain our footing—about where we had been as a community and where we might go in our suddenly-changed training-teaching-learning-doing environment. Within a few weeks, the community had already come up with a rudimentary framework for action, which Bryan helped nurture and document on his own blog. We continued to look toward a future firmly rooted in our history and traditions as a community of learners. And, with a core group of planners and a still-expanding group of partners, began establishing a new identity—under the community-established name FOEcast (Future of Education forecast)—held an online “ideation” week to continue developing a formal plan of action.

But what really gave the community a major push was an invitation from our colleague Lev Gornick to gather here in Arizona for the unconference that will conclude this afternoon. Having attracted nearly two dozen sponsors—including EDUCAUSE, which obtained the NMC’s assets through the Chapter 7 proceedings and is proceeding with plans to publish the 2018 Horizon Report > Higher Ed Edition halted by the closing of the NMC—and reached out to a community that extends beyond the NMC community, Lev is giving us a much-needed opportunity to build upon what many of us have accomplished together so we can continue working to produce positive transformations within the global learning community in which we live, work, and play.

Karina Branson/ConverSketch

That hotel-lobby conversation that extended over a mid-afternoon lunch blossomed at the Unconference opening reception, where a fabulous graphic facilitator, Karina Branson, helped create the foundations for the conversations and work that went on all day yesterday and will conclude early this afternoon. Karina, by listening to individual participants informally recall their first experiences with digital learning, created a wonderfully illustrated timeline. Not as a way of reveling in perceived past glories. But, rather, as a way to remind ourselves that we have a tremendously rich legacy upon which we can build as the group continues to evolve into something even better and more productive than what we had before the NMC disappeared.

It would be easy to fall into maudlin, clichéd observation that the more than 100 of us gathered here in the Phoenix area arrived to be present for and participants in the rebirth of a community of learning. But that would be a terrible misrepresentation of what I sense is really happening here. This isn’t a rebirth, from the ashes of a wonderful, innovative, inspirational organization, of the community created and nurtured by NMC for more than two decades. This is the reconvening of the members of a dynamic, thoughtful inquisitive, and highly-motivated group of Edunauts—a term coined by Jonathan Nalder and at least two other people, independently of each other!—who as the title of the Unconference suggests, continue to meet and welcome new members into a group of dreamers, doers and drivers interested in being part of the process of shaping a future for learning—to the benefit of those we serve.

And as we left the opening reception Wednesday night and at least a couple of us continued our conversations well into the evening in the parking lot of our hotel, it was clear that our work was not about to begin; it was about to continue with a wonderfully crafted agenda and plenty of work on the table.

N.B. — This is the first of four sets of reflections inspired by the Unconference for Dreamers, Doers, & Drivers Shaping the Future of Learning in April 2018.

Next: A Day Full of Dreaming, Planning, and Doing


NMC Horizon Project Summit 2013 (Future of Education, Day 2): Fun and Wicked in Austin

January 24, 2013

Wicked problems, a high-tech Shark Tank, a survey of ideas that matter, and fun provided the foundations for an inspiringly overwhelming second day of the 2013 New Media Consortium (NMC) Horizon Project Summit on “The Future of Education” here in Austin, Texas.

nmc.logo.cmykLev Gonick, Vice President, Information Technology Services and CIO at Case Western Reserve University, laid the foundations for the discussion of wicked problems by reminding summit participants that those challenges are complex and ambiguous; require disruptive thinking; and require innovative solutions that actually change the nature of the problems and the contexts in which they operate. They are not generally subject to perfect solutions, but they can be fun to tackle. And that’s where Gonick, summit graphic facilitator David Sibbet (President and Founder of The Grove Consultants International), and NMC Founder/CEO Larry Johnson led us in an exercise designed to identify wicked problems we thought would be fun to address in the world of teaching-training-learning.

By early afternoon, we had identified a core set of 10 of those wicked problems in learning:

  • Reducing risk aversion in education
  • Finding ways to set aside time for learning innovations
  • Rethinking roles and identities for students, faculty members, and administrators
  • Reinventing education
  • Creating successful all-device interfaces in learning
  • Addressing the need for social and emotional development in curricula
  • Reinventing online learning
  • Addressing the challenges and benefits of learning from around the world
  • Fostering an ecosystem for experiential learning
  • Defining ethical boundaries and responsibilities in learning

There were a variety of other playful ideas, including one inspired by one participant’s mention of laws in several countries (Costa Rica, Estonia, France, Greece, and Spain) guaranteeing internet access to every citizen: advocating for a constitutional right to internet access as strong as the constitutional right to bear arms.

Joining the discussion on reinventing online learning, I was impressed by the range of options compiled during that brief segment of the daylong proceedings:

  • Start with a goal of creating engaging online course that address subjects to be taught; don’t just transfer onsite courses to online settings
  • Include lots of choices, e.g., collaborative and individual study, and synchronous and asynchronous, that provide learner-centric experiences
  • Use social media to engage learners, and foster plenty of interaction
  • Design courses that move learners out of a learning management system and into online communities that continue to exist after courses formally conclude
  • Engage in blended learning by using asynchronous courses to serve learners world-wide, and build in live online and onsite interactions whenever possible
  • Partner with other teaching/learning organizations
  • Strive for more authentic learning opportunities
  • Provide more project-based learning opportunities that produce learning objects
  • Involve learners from all over the world so that the learning experience is enhanced by increased exposure to diverse perspectives
  • Entice faculty into online learning by creating faculty communities of learning to draw upon the knowledge base of that faculty
  • Develop flexible formats for crediting learners’ accomplishments
  • Capture and document teaching and learning for repurposing
  • Provide more just-in-time learning experiences

Comments from all of the breakout discussion groups were to be compiled this evening so discussions on the final day of the three-day summit could be used to propose plans of action in addressing these various wicked problems.

Interspersed throughout the activities conducted during the second day of the summit were wonderful presentations on a variety of “ideas that matter,” and the culmination of that process was the Shark Tank competition in which eight predetermined competitors were each given 10 minutes to describe an education-tech initiative under development and make a pitch for support (including a $2,500 cash award) from the New Media Consortium.

It was a winning exercise for everyone. The eight competitors involved in the first round (round two, with three survivors, was scheduled to be conducted at the beginning of the final day of the summit) had an opportunity to finely tune their project pitches, and audience members had an opportunity to learn about eight wonderful cutting-edge proposals that combine creativity, learning, and collaboration in ways designed to further our approaches to educational successes.

A sampling of the proposals provides an enticing glimpse into the state of tech and learning innovations:

  • Learning from experience through the Scroll Ubiquitous Learning Log
  • The One Million Museum Moments social media tool providing museumgoers and museum professionals an opportunity to document their museum experiences
  • A learning analytics project centered on “X-Ray Analytics”
  • The Taking IT Global project designed to cultivate future-friendly schools and foster global collaboration in addressing the world’s greatest challenges
  • The development of digital technology supporting educational software simulators and other products through Axis3D
  • Global collaboration among students through the Global Efficient Cook Stove Education Project
  • The FLEXspace community of practice, centered on an interactive database that serves as a flexible learning environment exchange
  • Capturing learners’ information and analytics through Citelighter, a free social media tool that allows learners to store, organize and share research data and other educational information

The entire round of presentations left many of us not at all envying the tough choices the judges had to make, and we’re looking forward to seeing how finalists Citelighter, Taking IT Global, and X-Ray Analytics fare when the summit resumes in the morning.


Horizon Report Retreat (Pt. 1 of 3): Reflections, Provocations, Lightning, and Thunder

January 25, 2012

At the opening reception for the New Media Consortium’s “The Future of Education” Horizon Project Advisory Board retreat here in Austin, TX, one of the opening keynote speakers (Lev Gonick) said the Consortium has gathered 100 thought leaders from 20 countries to reflect on what the Horizon Report accomplishes; to provoke; and to think about the future.

The wonderful provocations began even before any of us took a seat to listen to a series of introductory comments and wonder how we magically became transformed into “thought leaders.” We were treated to printed signs around the room that summarized metatrends documented through 10 years of Horizon Reports, and those trends ought to be posted on the physical and virtual doors to every learning space around the world, and conveyed to every trainer-teacher-learner who is helping shape the learning industry today:

Horizon Metatrend #1: People expect to work, learn, socialize, and play whenever and wherever they want to.

Horizon Metatrend #2: The Internet is becoming a global mobile network – and already is at its edges.

Horizon Metatrend #3: The technologies we use are daily more cloud-based, and delivered over utility networks.

Horizon Metatrend #4: The world of work is increasingly global and increasingly collaborative.

Horizon Metatrend #5: The Internet is constantly challenging us to rethink learning and education.

Horizon Metatrend #6: Real challenges of access, efficiency, and scale are redefining what we mean by quality and success.

Jim Vanides, Senior Program Manager for Hewlett-Packard, Skyped in with a wonderful wake-up call that included reminders about how the mixture of great technology and great pedagogy is a recipe for success, and that the Horizon Report itself is a fantastic model for gathering and sharing information.

EDUCAUSE Director Malcolm Brown drew from Jim Brown’s Harvard Business Review article “Change by Design” to talk to about “wicked problems”—those problems whose causes are complex and ambiguous—to remind us that when we have a problem, we also have an opportunity. The two, he suggested, always co-exist. We deal with wicked problems by engaging in design thinking, he suggested, and we benefit from the primary elements of design thinking: they are strategic, human-centered, fully innovative, and team based—benefitting from drawing together people ,with a variety of expertise (as the Horizon Report process does every year through the use of an exceptionally well-facilitated wiki (managed by Chief Executive Officer Larry Johnson and his NMC colleagues) as the vehicle for discussions on technology, learning, and creativity. The process, Brown explained, includes three phases: inspiration, ideation, and implementation.

“Design thinking, in our context, starts with the Horizon Report,” he explained.

And then there was David Sibbet, President and Founder of The Grove Consultants International, who was present at the birth of the New Media Consortium in Hakone, Japan in August 1992. A gifted graphic facilitator, Sibbet spoke and documented, through his words and images on large sheets of paper at the front of the room, about the legacy of Horizon reports. As any good facilitator would, he coaxed out thoughts from attendees about what the reports and involvement in the shaping of those reports have done for all of us:

  • Serving as annual springboards for conversations
  • Providing a collective workspace for Advisory Board members
  • Offering a robust methodology for the activities we document
  • Helping us work locally, think locally, and connect to a larger (global) community
  • Pulling us into a learning ecosystem (what a lovely term; wish I’d thought of that one!)
  • Serving as a strategic learning tool—exposing individual best practices—so we can translate trends to end users

As the evening drew to an end, Gonick delivered one final summary of what the annual report accomplishes: “It’s a challenge document.” So as we began leaving the room, we had our challenge before us: Now we begin discussing the work we have yet to do.

In the early hours of the morning, I found myself unexpectedly sitting up in bed. Enjoying one of the most brilliantly beautiful lightning and thunder storms I’ve ever witnessed. There were ripping bursts of light. Room-shaking blasts of thunder. And it struck me that I couldn’t imagine a more visceral physical manifestation of what conferences and collaborations like this generate in the most positively disruptive of ways. I finally did get back to sleep. But rose again early this morning. Because I know there will be plenty of time for sleep later. Much later.

Next: Reflection, Reinvention, and Transformation at the Horizon Retreat


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