Change often starts small, with the most simple, innocuous of acts. For some of us, it was our reaction to the news that a Minneapolis Public Schools administrator, DeRay Mckesson, had driven from Minneapolis to Ferguson to witness and document what was happening in Ferguson in the aftermath of the shooting of Michael Brown by a member of the Ferguson Police Department in 2014. We had been reading about shootings of fellow citizens who were African-Americans—by members of our police departments, by private citizens who felt threatened by the presence of a young men like Trayvon Martin because those citizens were Black. We were—and continue to be—increasingly horrified by what we were and are seeing in “post-racial” America.
When McKesson began reporting from Ferguson, via Twitter, we recognized that something had changed significantly. In addition to all the other forms of media that provided first-rate, reliable information about critically important issues we were facing, we now had an ever-increasing level of access to and involvement in defining, reacting to, and seeking information about and solutions to those issues. This was raw and visceral—far beyond the polished, often pseudo-objective reporting that comes from our cherished mainstream-media representatives. We were experiencing and willingly joining multi-level, non-curated, expansive reports and conversations and calls to action through Twitter, Facebook, blogs, podcasts, and other online resources. Social media was not completely replacing one-way broadcast media including newspaper, radio, and television as important, significant, much-needed primary sources of information; those resources remain the meat and potatoes of information-gathering at a time when we struggle to distinguish between fake news and reliable reporting. On the other hand, social media tools were increasingly adding an important, dynamic, potentially world-changing element to our conversations and our perceptions about our world, how we interact with it, and how we might attempt to change it in positive ways.
Those already familiar with Twitter and other social media platforms need only glance at the most cursory list of the hashtags to become aware of the scope of our conversations and the way that the use of hashtags is making action-based conversation easier for even the most inexperienced of activists:
Let us make no mistake about it: This is a deeply personal, highly transformative level of change to some of us. It began changing the way we used and viewed social media tools including Facebook and Twitter. We began initiating conversations that we previously thought of as being too risky for online conversations; our shift came out of a decision that avoiding those online conversations that exposed and forced us to confront some of our deepest differences was far more risky than not exposing and confronting them. We openly reached out to friends and colleagues whose experiences and political beliefs differed tremendously from our own. We sought to listen, to learn, to find common ground, and to attempt to produce positive change in response to the difficult and often painful challenges that so often seemed to irrevocably separate us.
At times, our tongue-in-cheek approach (e.g., my own promotion and use of the hashtag #MakeAmericaCivilAgain in response to the disgustingly uncivil nature of discourse that was on full display during the Presidential election campaign in 2016) produced surprisingly encouraging results: colleagues from all walks of life found common ground in the idea that promoting civility in our interactions would be a great first step in trying to address some of our most wicked problems. We also realized that incorporating humor into our discussion was an important element in trying to re-civilize our exchanges.
We are drawn into these conversations, and we are engaged by small- and large-scale desires to positively respond to the challenges we face, because we all are potential activists. The use of social media tools is one of many resources we have in our personal and collaborative toolkits; the people I am interviewing for my book Change the World Using Social Media know and understand this because they use social media nearly every day.
Some (e.g., Samantha Adams Becker, Maurice Coleman, David Lee King, and Jonathan Nalder) have been friends and colleagues for many years and are people who, before they agreed to be interviewed for this book, did not overtly identify themselves as activists. The fact that, as librarians, educators, and writers, they foster social change at small- and large-scale levels through their activity in a variety of social media platforms, will, I hope, encourage you to see that you don’t need to be famous or have thousands of followers in your social media accounts to be able to contribute to positive change in the communities you serve. Others (e.g., Cayden Mak, Elizabeth Myers, and Camila Mariño Venegas) have titles and responsibilities that put them at the heart of facilitating positive change within their communities; they are people I met through the use of social media and other online resources as I was seeking activists from a variety of backgrounds so I could provide examples of effective use of social media in a variety of environments and involving a wide range of issues attracting the effort of activists fostering positive social change.
Regardless of your current use of social media and your reach in promoting change, you can easily find plenty of examples via social media platforms themselves to help you see how social media, as part of your overall activist’s toolkit, can provide opportunities for conversation, planning, collaboration, and action that will bring you and others closer to riding waves of change rather than being drowned by them. You can also easily find plenty of examples of how some of our most creative colleagues using social media remain committed to honestly and openly cultivating a sense of trust and engagement with their online and onsite collaborators and those they serve.
“I think it’s not a coincidence that our staff still tends to be highly educated—not just in a book/academic way—but many of them, past and present, have been schooled so to speak in the history of social movements and stuff like that,” 18 Million Rising Executive Director Cayden Mak said during our initial interview for Change the World Using Social Media. “That kind of expertise allows us to speak from a very genuine place—I think the voice and the tone that we built was intentionally comradely in that way because we share a set of cultural references, but we’re interested in bringing more people on board with those cultural references. I think it’s been a careful effort to ensure that we both demonstrate our expertise while making that accessible to people.
“The thing that this process taught me is the importance of trust. With other organizing formations I was a part of at the time, we were building trust in order to do high-stakes things like shutting down New York State Assembly meetings and risking arrest in order to highlight hypocrisy in the university system. Online, there isn’t necessarily a sense that there are high-risk actions to take. However, I think online organizers often do themselves a disservice when they emphasize that their tools and platforms make social action ‘easy’ or ‘simple.’ Because the whole point of organizing, to me, whether it’s online or off, is to build trust among a group of people in order for them to take calculated risks towards a goal.”
N.B. — Paul is currently writing Change the World Using Social Media, scheduled for publication by Rowman & Littlefield in 2020. This is the second in a continuing series of excerpts from the manuscript in progress.