Collaboration in Learning: Co-conspirators in Exploring Technology, Lifelong Learning, Libraries, and Hubris

There is no front of the room in the four-week online Tech Trends course David Lee King and I are currently facilitating for ALA eLearning (November 4 – December 8, 2019); our asynchronous virtual meeting space is designed to make everyone an equally-empowered co-conspirator in the learning process. You won’t find instructors lecturing to learners who are surreptitiously checking their email and social media accounts; all of us are there, by choice, to learn (experientially) from each other rather than focusing solely on what the “instructors” bring to the online learning space and its bulletin boards for course discussions. And although the “Roadmap for Staff Success With New Technology” course (focused on that rich, intriguing intersection of technology, lifelong learning, and libraries) obviously has technology as a focal point, technology always takes a back seat to the people who are learning together and—more importantly—to the people who will benefit from the learning opportunities all of us create as a result of having explored technology, lifelong learning, and libraries together during the four-week run of the course.

Pulling the class together has, in itself, been a wonderfully productive, engaging, and rewarding learning process for David and for me—a process we shared quite opening with our co-conspirators, aka the learners who registered for the course. When we focused on a week-long exploration of how collaboration tools are becoming increasingly sophisticated and opening new collaborative opportunities for the learners we all serve, for example, David and I were quite open with the learners in discussing the problems we encountered with one of the collaboration tools we were using as a way of working on the course together even though I am in San Francisco and David is in Topeka. The challenges themselves became part of the learning experience for us as well as for others in the course, and the results were that we all walked away with additional resources (and ideas for resolving problems in online collaborative workspaces) in our learning toolkits as we continue designing and facilitating learning opportunities for those we all serve through libraries and other learning organizations.

When we turned to a weeklong exploration of how Artificial Intelligence (AI) tools and developments are increasingly offering us resources that might be incorporated into engaging, transformative learning opportunities, we started with a focus on how AI is affecting our target audience: people at work. We dove into examples of what our colleagues were—and are—saying about how AI is “transforming the nature of work, learning, and learning to work.” We looked at specific examples of how AI is working its way into libraries and learning. And one of our course co-conspirators, inspired by what she was learning, mentioned (on the course bulletin board) how “excited” she was by the possibility of incorporating Google Translate into the library’s efforts to better serve members of its bilingual community.  

And when we moved into an exploration of XR (Extended Reality, which includes Augmented Reality, Virtual Reality, and Mixed Reality) for the final week of the course—in progress as David and I write two interconnected sets of reflections regarding the impact of learning with learners interested in technology, libraries, and lifelong learning (you’ll find David’s part of the conversation on his blog—we again very much focused on the human side of the topic, with an eye toward encouraging our co-conspirators to outline steps they will take to incorporate their learning experiences into the learning opportunities they design and facilitate for their colleagues and other learners.

One lesson (re-)learned from our experiences with the course and the learners: it takes a combination of hubris and courage to invite colleagues to a cutting-edge exploration of rapidly-evolving technology. But that’s a challenge we were quite willing to take and discuss with our co-conspirators because the changes—and our ability to address them—were and are an integral part of any exploration of new tech. There were at least a few times when the design and development of the course was almost derailed by new developments—as was the case when we were preparing a Week 4 section on Google Daydream, only to discover that Google was formally withdrawing the product from the market just as we were writing about Daydream as a tech tool worth exploring. We did the only thing we knew how to do: we turned the situation into a case study of how quickly tech changes and how preparing for the unexpected—the Black Swans in our lives—is part of the process of learning how to explore, work with, and, when necessary, walk away from technology that seems capable of helping us meet unmet needs in our lifelong learning landscapes.

Another lesson well worth remembering is that creating and facilitating highly-interactive online learning experiences benefits tremendously from the inclusion of multiple voices made possible through links to a variety of resources (e.g., blog posts from colleagues, short videos from others more fully immersed in some of the technology under discussion than we are, and even links to PowerPoint decks that provide perspectives different than what any of us might bring to the discussions and explorations). A first-rate piece of video journalism gave all of us the backstory to Google’s withdrawal of Daydream. Free online access (via Amazon) to a chapter of Kenneth Varnum’s Beyond Reality: Augmented, Virtual, and Mixed Reality in the Library, which includes essays from several librarians who are already effectively incorporating XR into their workplaces, brought another useful perspective to what we are doing together. And we even included California State Librarian Greg Lucas virtually in the course via a brief, engaging video featuring his comments on XR in California libraries.

The bottom line for us and those we serve is that designing and facilitating an online course about cutting-edge technology offers opportunities to foster learning while engaged in learning. And the ultimate winners are those of us engaged in the course, as well as those we will better serve through the opportunities we provide as a result of the time we spend together in our virtual and face-to-faced learning spaces.

N.B.: This is one of two sets of reflections on “Roadmap for Staff Success With New Technology”; David’s set is available on his blog. Paul and David are available to work with anyone interested in onsite and/or online highly-interactive explorations of how to research and incorporate tech trends into training-teaching-learning. For more information, contact Paul at paul@paulsignorelli.com or David at davidleeking@gmail.com.

When Words Fail Us (Revisited): T is for Training, Augmented Reality, and Mobile Learning

Hearing T is for Training host Maurice Coleman unexpectedly and creatively expand the definition of augmented reality during a discussion on the show earlier today made me realize, once again, how inadequately our language and nomenclature represents our quickly- and ever-evolving training-teaching-learning world.

As Maurice, Jill Hurst-Wahl, and I were talking about the intersection of lifelong learning and individual learning events, I was describing the wonderful experiences I had as a trainer-teacher-learner attending the LearniT! Technology Adoption Summit here in San Francisco earlier this week. What I was describing to Maurice and Jill was how LearniT! Vice President of Professional Development Jennifer Albrecht had, in her sessions, very creatively used every inch of the learning space and had, in providing a steady stream of additional resources, inspired me to pull out my tablet a couple of times, log into our local library’s online catalog, and place reserves on those books so I could continue my learning after leaving the classroom. And that’s when Maurice made the connection: by expanding the classroom, in the moment, by connecting it virtually to the library, I was augmenting the experience in a significant way that further extended the learning as well as the learning space.

Augmented_Reality_at_NMC_2015_Conference[1]–2015-06-08

Most of us familiar and intrigued with current definitions of augmented reality would, up to that moment, have envisioned the term as referring to overlays on a computer, or mobile-device, or wearable technology screen that provide additional information about an environment we’re visiting or studying. But I think Maurice was spot on with his observation: using my tablet to augment Jennifer’s list of resources by accessing them through a library catalog is no less significant than what we have, up to this moment, pictured when discussing and exploring the concept. And I could just as easily have augmented that particular learning reality by using the same tablet to find ebook versions of those works and downloading them immediately.

Engaging in this augmentation of a definition of augmented reality made me realize how inadequately the term itself reflects the levels of augmentation we already are taking for granted. It also made me return to other situations where commonly-used terms no longer adequately suggest the nuances of what those terms suggest.

Augmented reality via Google Cardboard

The term mobile learning, for example, suggests the (often-wretched) formal-learning modules that allow us to continue our learning asynchronously on mobile devices rather than having to be in a physical classroom or other learning space. But many of us have come to acknowledge that those formal-learning modules are only a small part of a much larger mobile-learning landscape that includes a wide range of possibilities. Mobile learning can include just-in-time learning that is no more challenging than using a mobile device to find an online article, video (e.g., a TED talk), or other resource that quickly fills the learning gap. It can include participation in a Google Hangout via mobile devices. It can include exchanges between onsite and online colleagues reacting to learning opportunities in conference settings. It can include an informal exchange of information between us as learners and a colleague, mentor, or other learning facilitator who teaches us something via a mobile phone or tablet at the moment when we need that level of “mobile learning”; and given that informal learning provides a huge part of workplace learning, we clearly are underestimating the reach and significance of mobile learning if all the term conjures up for us is the image of formal learning modules viewed on a mobile device.

In the same way, the words “libraries” and “classrooms” are beginning to overlap and expand in interesting ways as libraries feature stimulating state-of-the-art learning spaces that are at times indistinguishable from other state-of-the-art learning spaces. The words “librarian” and “teacher” and “learning facilitator” are also beginning to represent interesting and nuanced variations on professions with increasingly overlapping functions and goals.

This is not meant to suggest that our training-teaching-learning nomenclature is completely obsolete. Quite to the contrary, it connects us to very deep roots from which incredibly dynamic branches are developing. And one of our many challenges is to not only observe and acknowledge the growth of those branches, but to help shape them in small and large ways—just as Maurice did, in the moment, during our latest T is for Training conversation.

N.B.: An archived recording of today’s episode of T is for Training remains available online through the T is for Training site. 

ASTD International Conference 2014: Connectivity, Learning, Augmented (Emotional) Reality, and Phoning It In

As the Association for Talent Development (ATD)/American Society for Training & Development (ASTD) 2014 International Conference & Exposition) reached its conclusion this afternoon, I couldn’t help but think about how much I forced myself to learn from it—by not being physically there.

I thought I had pretty much drained the learning pool over the past few days by experimenting with virtual participation via social media tools and the conference backchannel. My own increasingly-immersive participation over the past few days had included interactions with onsite and offsite colleagues extending across Twitter, Facebook, LinkedIn, and blog posts. I had even watched and tweeted a live online broadcast that made me feel present yesterday afternoon at the formal announcement that ASTD was officially transformed, at that moment, into ATD after 70 years of successful operation as a first-rate training-teaching-learning organization; the experience became more visceral this morning when onsite attendees used Twitter to share numerous photographs documenting that all conference signage had been changed overnight to reflect the change of name.

But it didn’t occur to me, until this morning, that I had overlooked the use of one more piece of technology—one so familiar that I had completely overlooked it. The moment of revelation and experimentation came when I was again reading and reacting to tweets from the conference. Among the flood of messages was one from Walt Hansmann, a long-time ASTD friend and colleague with whom I’ve presented, brainstormed, learned, dined, laughed, and groused countless times. (In fact, it was through Walt that I met Larry Straining, whose Facebook posting a week ago sent me down the path of more creatively and intensely experimenting with learning through virtual-conference attendance; ATD/ASTD really has been and continues to be pivotal in helping me understand what a small world we all inhabit and serve.) So there was Walt, tweeting about the fact that he was already wearing a new ATD pin while I was on the other side of the country thinking, “If I was there, I’d be wearing one of those, too.” And then it dawned on me: all I needed to do was try to reach him on his cell phone. Which I did. And the ensuing conversation led to his assurance that one of those pins would work its way across the United States and into my hands sooner than later.

That combination of tweeting and calling may have produced the virtual-conference-attendance equivalent of the joys and rewards of meeting and learning from each other in conference hallways. More importantly in terms of the virtual-conference experiment, the call carried us back into cross-platform conference participation as he immediately posted a tweet (“@paulsignorelli @trainersleaders may not be @ #astd2014 physically, but he is sharing via SoMe [social media] and just called to touch base!”) while I was tweeting my own response to the phone conversation: “Oh, technology, with all your lovely variations: just briefly joined @WaltHansmann at #ASTD2014—via a phone call. #NoLongerLeftBehind.” I was also, at the same time, responding to another tweet suggesting that Dan Steer’s tweets had made the tweeter sorry to have missed the conference—to which I responded, “made me feel closer to it.” We closed the circle on that conversation when Dan himself—whom I’ve never met face to face—used the “favorite” option on Twitter to acknowledge my appreciation for all he had done to carry the conference far beyond the physical site of the conference.

This exploration of how we might more creatively incorporate the use of social media tools into learning opportunities benefitted from a wonderful combination of resources. The fact that many ATD members are adept at synthesizing content via backchannel interactions on Twitter is an essential starting point; they were the portal to the conference for me and for others who were attending from a (physical) distance. ATD’s first-rate conference app made it possible to monitor the conference schedule and access some presenters’ conference materials; that helped me see and understand what others were reacting to onsite. Having a tablet meant I could turn this into a mobile-learning/mobile-conferencing experience at times by following the backchannel feed even while I was using public transportation here in San Francisco to move from appointment to appointment when I wasn’t at home using a desktop/laptop combination. And the encouragement of training-teaching-learning colleagues provided what a successful learner needs: a great community of learning and engaged personal learning network that supports the learner’s process and explorations.

There was a time, for me, when having that stimulatingly immersive experience face-to-face with conference colleagues—call it “conference high” for lack of a better term—concluded with a sense of melancholy that came from knowing I was about to leave them and wouldn’t see them again for anywhere from six to twelve months—until we were reunited for the next intensely inspiring set of learning interactions that we found through our shared conference experiences. The bouts of melancholy diminished noticeably over the past few years when it became obvious that we would be “seeing” each other far more often through our shared use of social media tools, conference calls, and interactions via Skype and Google Hangouts. But I found a different, yet parallel, sense of melancholy setting in this afternoon for the first time as we said our virtual good-byes. And I realized that it wasn’t just the coming and going of friends who interact, then are apart for considerable periods of time, that used to cause that melancholy. It’s the fact that a well-run conference or any other sort of convocation is, in and of itself, the catalyst—a special meeting of friends and colleagues to creatively explore, at a very human level, what is important to all of us; it’s a form of augmented reality that might best be described as “augmented intellectual and emotional reality.” It deepens the emotional connections that draw us together. It ignites all that is most worth cultivating within each of us. And it reminds us that without those shared community-building moments of engagement regardless of whether they are onsite or online, we would be far less than what we are.

N.B. — This is the third of three interrelated articles inspired by the ASTD/ATD 2014 International Conference & Exposition in Washington, D.C. For two additional views of the virtual conference attendance experience, please see Kent Brooks’ Twitter Activity at #ASTD2014 Through Monday May 5 [2014] and Michelle Ockers’ My #ASTD2014 Backchannel Experience.

NMC Horizon Project Technology Outlook: Where Our Learners Are Going

With the release of their first Technology Outlook: Community, Technical, and Junior Colleges (2013-2018), our colleagues at the New Media Consortium (NMC) have provided the fourth of a four-part comprehensive overview of how the learners headed for our workplace learning and performance (staff training) programs are using technology in their own learning endeavors. (The other three parts of that overview are the 2013 K-12 report, with a brief overview video; the Technology Outlook for STEM + Education 2012-2017; and the Horizon Project 2013 Higher Education report with its own video overview.)

Although the flagship Higher Education report remains one of NMC’s key publications each year (as I documented in four interrelated blog posts earlier this year after serving on the report advisory board), the K-12, STEM + Education, and Community/Technical/Junior Colleges editions help us see how technology continues to be an important element of the learning experience for everyone, from our younger (K-12) learners through those involved in colleges and universities. And if that weren’t enough for those of us working with graduates of our formal academic system, NMC also has facilitated annual future of education conferences over the past couple of years to produce lists of metatrends and essential challenges in teaching-training learning to guide us in our own efforts to keep up with what our learners and colleagues involved in facilitating learning are experiencing.

As is the practice with other NMC reports, the Community, Technical, and Junior Colleges report focuses on highlight lists of technologies that are likely to have significant impacts within short (one-year), medium (two- to three-year), and longer (four- to five-year) horizons. Top trends impacting technology decisions within the venues are explored within the report; significant challenges facing learners and learning facilitators within those venues are also summarized and highlighted.

But most interesting in terms of bridging the venues covered by those four (K-12, STEM + Education, community/technical/junior colleges, and higher education) complementary reports is a section in the new report comparing final topics across various NMC projects.

What we see from that summary on the first few pages of the new report is that innovations including flipped classrooms, the use of mobile apps in learning, augmented reality, games and gamification, and wearable technology are finding their way into learning at all levels—just as they are in our own workplace learning and performance endeavors. We also see that attention-grabbing innovations including massive open online courses (MOOCs) are changing the way we view our approach to online education, but they are entering our learning landscape at differing rates. (Higher education seems far better positioned to effectively incorporate MOOCs into our learning landscape than do community colleges, where a recent first-rate study—“Adaptability to Online Learning: Differences Across Types of Students and Academic Subject Areas,” published through the Community College Research Center, Teachers College, at Columbia University—documented the difficulties that community-college students face in learning how to learn in online environments.)

And this is where the new report makes a firm connection to what we are doing and facing in workplace learning and performance: “The workforce demands skills from college graduates that are more often acquired from informal learning experiences than in universities,” the report writers note (p. 2). This provides new challenges for teacher-trainer-learners in community, technical, and junior college settings, they continue: “As technology becomes more capable of processing information and providing analysis, community college efforts will focus on teaching students to make use of critical thinking, creativity, and other soft skills.”

The learning circle becomes complete when we acknowledge that our own training-teaching-learning roles are rapidly changing in ways many of us still have not completely understood or accepted; just as our colleagues in academia are having to come to terms with facilitating learning as much as attempting to control it, we are going to have to argue—with our employers, our colleagues, and our clients—that one-size-fits-all learning was never a great model under any circumstances; that learning offerings that remain focused on learners passing exams and achieving certification/recertification really don’t serve anyone very well; and that creating communities of learning where technology facilities rather than drives learning ultimately produces learning that meets learner and business goals in magnificent ways.

Reading, thinking about, and acting upon the contents of any single NMC report certainly places each of us—and our learners—in a great position: we walk away from these reports with our own crash courses in what is happening in our ever-expanding and wonderfully challenging learning landscapes. Reading, comparing, and acting upon the content of the various reports helps us viscerally understand what we need to know so we can help our learners more effectively shine in a world where learning never stops—to the benefit of all involved.

NMC Horizon Report 2013 (Pt. 4 of 4): 3D Printing and Wearable Technology

Once upon a time—say two or three years ago—the idea that 3D printing or wearable technology might be on a relative fast track toward widespread dissemination and become important elements of training-teaching-learning seemed far-fetched for many of us. That’s rapidly changing, the New Media Consortium (NMC) Horizon Project 2013 Higher Education report, released earlier this week, suggests.

It’s not as if either technology has spring forth full-blown from nothing. Early 3D printing innovations date back at least to the 1970s (the term itself appears to have been coined in 1995 by MIT graduate students), and wearable technology can easily be traced back at least to calculator watches from the same decade. I was among those who were still seeing wearable technology in a pseudo-dreamy “that’s for other people” sort of way just a few years ago (in 2009) when we were dazzled by a TED talk wearable technology demonstration by Pattie Maes and Pranav Mistry, but recent public sightings of Google Project Glass devices suggests the revolution is already underway. As for 3D printing, a quick, far-from-exhaustive online search suggests that predictions of mainstream adaptation of the technology have increased tremendously over the past year, which helps explain why the Horizon Report sees it and wearable technology as the two key technologies that are within a four- to five-year adoption horizon in which they will achieve widespread use among educators and learners. (Separate summaries of one-year horizon and two- to three-year horizon technologies have already been posted on Building Creative Bridges as part of this 2013 Horizon Report summary series.)

“3D printing is already pervasive in a number of fields, including architecture, industrial design, jewelry design, and civil engineering,” the Horizon Report writers remind us. “In the past several years, there has been a lot of experimentation in the consumer space—namely within the Maker culture, a technologically-savvy, do-it-yourself community dedicated to advancing science engineering, and other disciplines through the exploration of 3D printing and robotics” (Horizon Report, p. 28).

Where this becomes of interest to trainer-teacher-learners is through the examples cited in the report. Case Western University, for example, has Think[box], “a space for anyone to creatively tinker; Think[box] includes 3D printers, laser cutters, and tools for students to create their own printed circuit board of computerized embroidery” (p. 30); we can’t view the project introductory video without being stunned by what is already being accomplished in this academic setting.

The University of Mary Washington ThinkLab, which puts a makerspace into a university library setting, is another stunning example of “hands-on creative inquiry and learning with a variety of high-tech tools, including a 3D printer.” And for those hungry for more examples of how 3D printing can be incorporated into learning, the report provides links to Nancy Parker’s “7 Educational Uses for 3D Printing” and Jason Hidalgo’s “The Future of Higher Education: Reshaping Universities through 3D Printing.”

When we turn our attention to wearable technology, we find the world  becoming even more intriguing by combining concepts of augmented reality and mediated reality with mobile learning (m-learning): “Effective wearable devices become an extension of the person wearing them, allowing them to comfortably engage in everyday activities or to help them accomplish a specific task….Wearable technologies that could automatically send information via text, email, and social networks on behalf of the user, based on voice commands, gestures, or other indicators, would help students and educators communicate with each other, keep track of updates, and better organize notifications” (pp. 32-33). If we think about how much one of the near-horizon technologies (tablets) has already extended our ability to engage in m-learning, we see how breathtakingly spectacular an expansion might be possible with the even less obtrusive Google Project Glass device and other glass devices under development or already in use.

Again, the examples cited in the report are spectacular. The Muse headband, for example, offers the promise of using brain activity to control devices—something akin to Tan Le’s demonstration in a 2010 TED talk about using a device to control virtual objects via a user’s brainwaves.

A link to Nick Bilton’s New York Times article “One on One: Steve Mann, Wearable Computing Pioneer” takes us to a (currently) extreme version of the technology-in-progress: “When you use it as a memory aid, it is your brain,” Mann says at one point in the interview.

As we complete our review of the latest Higher Education edition of the Horizon Project, we’re left with plenty to consider—not the least of which is whether we’ll soon be reading upcoming Horizon Reports with our Project Glass devices. Or accessing the information in even more intriguing ways. 

N.B.—Episode #113 of Maurice Coleman’s T is for Training podcast series, recorded on February 8, 2013, includes a deeper exploration of the 2013 Horizon Report Higher Education edition, MOOCs, and learning and technology innovations. 

NMC Horizon Report 2013 (Pt. 1 of 4): Tech and Learning Trends in Higher Education

The release this week of the New Media Consortium (NMC) Horizon Project 2013 Higher Education report on “new and emerging technologies, and their potential impact on teaching, learning, and research,” reminds us once again what a great resource the reports are for trainer-teacher-learners around the world.

With its summaries of key trends and significant challenges along with the usual explorations of six technologies reviewed in each report, it serves as a thought- (and action-) provoking resource, an up-to-date reference source, and a potential course of study for anyone willing to follow the numerous links to online resources compiled by everyone involved in its preparation and production.

It also, as if becoming an example of one of the technologies it explores, could easily serve as an unfacilitated massive open online course (MOOC) on the topic of technology in learning for any of us with the drive and self-discipline to treat each section as a module of an online course; it is, furthermore, easy to imagine someone setting up a discussion group within LinkedIn, Facebook, or some other social media tool for learners interested in exploring the themes and technologies; it is, in fact, not much of a stretch to also imagine the possibility of live Horizon Report learning sessions via a tweet chat or virtual office hours within Facebook or a Google+ Hangout. Even the process of preparing the reports could be a topic for study and discussion among learners interested in understanding how a well-facilitated wiki can inspire learning and produce learning objects.

But let’s not go too far afield here, since the content of the report is already spurring plenty of online discussion. The technologies themselves are fascinating. Within the one year time-to-adoption horizon we find tablet computing and MOOCs. Within the two-to-three-year adoption horizon, we see gaming and gamification and learning analytics. And in the furthest horizon (four to five years away), we find 3D printing and wearable technology (think about Google’s Project Glass foray into augmented reality here). And for those who want a broader picture of what is on the horizon, there is the short list (four technologies per horizon) that NMC staff and report advisory board members developed as a step toward determining the final set of horizon technologies, along with the overall list of topics that served as the starting point for the entire process of  identifying key trends, challenges, and technologies.

There are obvious themes that run through the report, and they’re not just of interest to those working in academia. The trend toward openness—open content, open data, open resources—is at the top of the list of key trends documented in the report; it serves as a foundational element for at least a few of the others. It’s a natural step from that broad brushstroke of openness to the next important trend—the explosion of massive open online courses—and its close cousins, informal, self-directed, and collaborative learning that, in turn, lead us toward the learner-centric concept of personal learning environments. If all of this inspires you to suspect or acknowledge that huge disruptive changes are underway in the world of learning, then you’re well on the way to appreciating the level of thought the report inspires: “Education paradigms are shifting to include online learning, hybrid learning, and collaborative models,” the report writers note.

Equally important are the significant challenges documented in the report. Faculty, the report suggests, aren’t acknowledging “the fact that digital media literacy continues its rise in importance as a key skill in every discipline and profession”—a challenge that I believe could also be documented in workplace learning and performance (staff training) programs. We’re also facing—and not dealing particularly well with—new scholarly forms of authoring, publishing, and researching; our own resistance to change; learners’ demand for personalized (and learner-centric) learning; new models of education and learning that challenge long-standing models; and the need to adopt new technologies for learning and teaching.

The beauty of this and other Horizon reports released throughout the year—others focus on K-12 education, museums, and specific regions—is that they are free, accessible, well-researched and well-written, and transparent. Anyone wanting to review and use the advisory board members’ discussions for their own learning purposes has access to them on the project wiki. And those interested in playing a more active role in the Horizon Report process are encouraged to complete the online application form.

Next: On the One-Year Horizon (Tablets and MOOCs)

NMC Horizon Project Summit 2013 (Future of Education): Prelude

Given the magnificently overwhelming number of great learning opportunities available to trainer-teacher-learners, it’s difficult to choose one that stands out above all others. But the annual process of creating the New Media Consortium (NMC) Horizon Project Higher Education report has to be right up there for anyone interested in learning, technology, creativity, and possibilities.

It isn’t necessary to be a member of the report advisory board to gain much of what the process offers. Through the creative and trend-setting work of NMC staff in facilitating research via a publicly accessible wiki, the work of advisory board members is completely transparent and accessible to anyone who wants to follow the development of the report.

And it’s a process well worth following. It begins each fall with a posting, from NMC staff, of recent press clippings, videos, and other online resources to introduce some of the tech tools, trends, and challenges to be explored; the resources listed here could, by themselves, serve as a semester-long course surveying the state of technology in education and other creative endeavors. Sifting through even a relatively small number of those offerings in late 2012 provided introductions to a wonderful app called “Field Trip”; took me even further into the use of Google+ Hangouts for educational purposes than I had already gone; and led me to updates on the Google’s Project Glass initiative into augmented reality.

In spite of how much there is to absorb from that resource, it’s just a prelude to the heart of what the wiki and the Horizon Project overall provides. Jumping to the topics page leads to a list of more than 30 topics to be considered by advisory board members, and that, too, could provide the foundation for another semester-long course as visitors and advisory board members explore 3D printing, augmented reality, flipped classrooms, learning analytics, massively open online courses (MOOCs), tablet computing, telepresence, virtual assistants, wearable technology, and many other subjects that appear to be on the horizon for many of us.

Discussions among advisory board members about the tech topics are conducted within the wiki and can be read by anyone visiting the site—as are advisory board members’ discussions about key trends and critical challenges. The voting process to determine which tech tools, trends, and challenges are most likely to have the greatest impact within one-year, two- to three-year, and four- to five-year horizons produces a short list that is posted on the wiki and which remains the penultimate step before advisory board members engage in one final vote to determine what will be included in the new Higher Education report. While the final report that NMC staff writes is an invaluable resource to anyone involved in learning, that short list is also extremely important in that it calls attention to technology and trends that might otherwise be overlooked.

But even this is not enough to keep our NMC colleagues fully occupied, Celebrating ten years of Horizon Reports, staff organized an invitation-only retreat in Austin, Texas in January 2012 to reflect on what technology would mean to educational institutions in the next decade. The result , after more than two days of well-facilitated discussions among approximately 100 participants, was another learning resourced—a retreat wiki—and a communique that documented a set of megatrends.

So as I sit here in Austin the night before the second annual retreat/summit begins, I think about all that so many of us have gained from the work of the New Media Consortium—and wonder what is yet to come.

High Tech at Tyger’s: Resistance Is Futile

Seeing someone wearing and using a Google Project Glass product at a neighborhood diner here in San Francisco was not among the experiences I expected to have over brunch this morning. Like so many other people, I’ve been fascinated by reports of the continuing development of this latest foray into the world of augmented reality. I have also been wondering when we would have a chance to play with what Google has been developing and start seeing how it will affect the world of training-teaching-learning. It’s been my long-standing assumption that my first face-to-face encounter with a Google Glass device would be at a tech or educational conference.

But there I was, taking in the familiar faces of the Saturday morning crowd at Tyger’s (in San Francisco’s Glen Park Village), when my eyes froze at the sight of someone obviously wearing one of the devices that has been so prominently featured in so many articles over the past several months.

The stunning thing about this sighting is that Tyger’s is far from a hotbed of technology. It actually feels as if it sprang full-blown from the pages of Ray Oldenberg’s The Great Good Place and continues to be a living example of a vibrant, dynamic Third Place—a place where you can walk in whenever it’s open, know that you’re going to find a familiar face, sit with friends over a nice relatively inexpensive meal, and participate in conversation rather than being surrounded by people more engaged with smartphones and tablets than with face-to-face exchanges. It’s the sort of place where candidates in local board of supervisors races drop in to talk one-on-one with residents of their district, and where strangers don’t stay strangers if they patronize the place more than a couple of times.

Because Tyger’s is set up to foster conversation—the tables are set very close to one another, and it’s impossible not to overhear bits and pieces of nearby conversations—I didn’t feel the slightest reticence about immediately walking over to the table where the Google Glass user was sitting with his family. It also helps that a) I assume anyone wearing a new piece of technology is going to be far from shy about talking about it, and b) I’m hopelessly curious and socially inept enough to think that chatting up a total stranger is part of what fosters learning and nurtures new connections.

Our brief conversation quickly confirmed that the device actually was a fully-functioning Google Glass device; that it is not yet available to the general public and probably won’t be available to most of us for “quite a while”; that he didn’t find it at all difficult to interact with those with whom he was dining while also taking advantage of what the device offers; and that he was in possession of the device because he (of course) works at Google.

Returning to the people with whom I was sitting (“you really are a geek,” one friend lovingly admonished me), I took advantage of the fact that I was far enough away from him to not be an obvious nuisance, but was close enough to get a first-hand look at how someone wearing a Google Glass product would function in what is overwhelming an onsite Third Place rather than an extension of a virtual community.

What I noticed was impressive. He was sitting with his wife and one other adult, and was holding an infant in his lap. There was no visible sign that he was anything other than completely engaged with his child and the other people present at that table throughout the entire meal. And the way the device was positioned on his head (a small silver band with the tiniest of cameras positioned near his left eye without appearing to obscure his vision) made it relatively unobtrusive. In fact, he seemed far more present than most people who use smartphones and tablets appear to be—which, for me, raises some interesting questions about all I’ve read over the past few years regarding our overrated ability to multitask.

In our snarkier moments, many of us have reacted negatively to the sight of people with their Bluetooth devices plugged into their ears, and have suggested that we appear to be one step away from becoming part of a Borg collective. We’ve also suggested that, like the Borg, we’re falling into a frightening pattern of sheepishly accepting that “resistance is futile.”

Yet when I watched that Google staffer behaving no differently than anyone else at Tyger’s was behaving, and noticed that no one else at Tyger’s was even reacting to the presence of someone with a new tech device that is not yet available for purchase by most members of the general public, I found my attitude shifting just a bit. I no longer feel as if “resistance is futile” is a completely negative reaction to the sight of someone wearing a Google Glass product; I’m now a step closer to understanding the appeal of the wearable technology that colleagues and I have been exploring through work on the 2013 New Medium Consortium Horizon Project Higher Education Report. And I’m even more curious about what it will be like to try on a Google Glass device myself to see what it will bring to the entire field of training-teaching-learning.

N.B.: The photo accompanying this article is a generic Google Glass image.

Innovations in Social Learning: From Print-based to Digital Environments

When a classmate introduced me to Michael Wesch’s 4.5-minute video The Machine Is Us/ing Us on YouTube a few years ago, I sat in stunned silence for quite a while. Because it introduced me to Web 2.0 in a uniquely visceral way. Showed me that the world had changed significantly while I had been asleep intellectually and socially. And because I knew I would be working through the thoughts inspired by that brief video for months, if not years, to come.

I had the same reaction two nights ago when I finally made the time to watch the online archived version of the MacArthur Foundation’s 100-minute Panel Discussion on Re-Imagining Learning in the 21^st Century and immediately followed a link to see Digital Media: New Learners of the 21^st Century,  the 50-minute PBS program which is at the heart of the Panel Discussion program.

To say that all trainer-teacher-learners should watch, think about, and discuss how the content of these two beautifully interwoven presentations is already affecting what we do is to underplay the significance of programs’ content.

Both presentations are forward-looking, as suggested by inclusion of John Dewey’s reminder that “If we teach today’s students as we did yesterday’s, we are robbing them of tomorrow.” And both shows document the growing impact of what Karen Cator, Director of the office of Educational Technology in the U.S. Department of Education, calls the transition from print-based classroom learning to a digital learning environment in one of her contributions to Panel Discussion.

While the focus of both programs is on education for students not yet in college, the message for all of us is: if we don’t learn from how these students—members of our future workplace learning and performance audience—are learning and if we don’t effectively apply those social learning techniques to what we are offering our adult learners, we’re going to become obsolete as learning leaders.

Cator—just one of several first-rate and thoughtful Panel Discussion presenters—overtly reminds us that “We have an incredible opportunity to transform learning into a deeply social experience, one that can leverage mobile technologies, social networking, and digital content. We can leverage the long tail of interest and design education environments that include prior experience, outside-of-school experience, multiple languages, families, the community, all the places that students live and breathe…”

It’s a change many of us are noticing as we acknowledge and attempt to foster the growth of new onsite and online spaces in our lives—social learning centers (also referred to as learning environments). And both programs—the Panel Discussion and Learners of the 21^st Century—provide plenty of encouragement for those efforts by showcasing five innovative programs and projects.

There’s Quest to Learn, a school for digital kids. The Digital Youth Network and its fabulous YOUMedia collaboration for teens with the Chicago Public Library. The Smithsonian Institute’s digital scavenger hunt. Middleton Alternative Senior High’s augmented reality project in Middleton, Wisconsin. And the Science Leadership Academy sponsored by Philadelphia’s Franklin Institute.

And there are the voices of the students themselves. Engaged. Confident. More articulate and innovative than many people twice or three times their age. And the sort of people all of us should very much look forward to working with very soon in our own workplaces and learning environments.

On the Horizon Report: Training-Teaching-Learning Innovations (Part 2 of 2)

We will, if the authors (Laurence Johnson, Alan Levine, Rachel Smith, and Sonja Stone) of the 2010 Horizon Report are as accurate as they have been in the past, soon be as proficient in and comfortable with simple augmented reality, gesture-based computing, and visual data analysis as we currently are with other more familiar educational tools and trends.

The report itself suggests that simple augmented reality, “the concept of blending (augmenting) virtual data—information, rich media, and even live action—with what we see in the real world, for the purpose of enhancing the information we can perceive with our senses,” will reach maturity as an educational tool within two or three years. Simple augmented reality, the writers note, “is older than the term itself,” having first been used more than 40 years ago. As is often the case, however, diffusion of innovation has occurred gradually and appears to be working its way into educational settings for “discovery-based learning.” Current applications already include augmented reality in showing learners how to repair cars, interact with books and other physical objects, and work in collaborative learning environments.

Right behind augmented reality is gesture-based computing, according to our Horizon Report colleagues: “In schools where the Microsoft Surface has been installed in study areas, staff report that students naturally gravitate to the devices when they want to work together to study collaboratively.”  Those familiar with TED talks have already seen the MIT Media Lab demonstration of the Sixth Sense gesture-based system which shows where we might be headed with this technology, and Georgia Tech University researchers “have developed gesture-based games designed to help deaf children learn sign language,” the Horizon Report writers note.

We come full circle in our exploration of overwhelming amounts of information when we reach the final of the six trends explored: visual data analysis, a way to “make it possible for almost anyone with an analytical bent to easily interpret all sorts of data.” Tools including Many Eyes, Wordle, Flowing Data, and Gapminder are already available to trainer-teacher-learners, and they are helping us spot patterns which might otherwise remain hidden.

“The promise for teaching and learning is further afield,” the Horizon Report authors tell us, “but because of the intuitive ways in which it can expose intricate relationships to even the unitiated, there is tremendous opportunity to integrate visual data analysis into undergraduate research, even in survey courses.”

What this suggests, of course, is that those of us involved in workplace learning and performance need to see the simple augmented reality writing on the virtual wall: if students—future employees in the workplaces that we serve—are already using these resources in their educational endeavors, we are going to have to be equally adept at and comfortable with these tools if we’re going to be prepared to meet their workplace learning needs.