From eLearning to Learning (Pt. 4 of 5): A Case Study in Blended Learning

May 19, 2016

Mount_Prospect_Discovery_Zone--2016-05-12The unexpectedly explosive and transformational decision to try using Twitter to incorporate positive onsite-online e-learning experiences into Mount Prospect Public Library’s 2016 Staff Inservice Day “From eLearning to Learning” (the day-long exploration of how staff at the Library can better define and incorporate e-learning into its work) was almost an afterthought. It came up and was quickly adopted during a final planning meeting the day before the event, as I mentioned in the third of these five “case study” postings.

It’s not as if Twitter as part of our e-learning landscape is unfamiliar to trainer-teacher-learner-doers; we use it extensively in learning opportunities ranging from conference backchannel discussions to tweet chats along the lines of what #lrtnchat, #etmooc, and many others do. I often, through the “Rethinking Social Media” course I designed and facilitate for ALA Editions, call attention to the intriguing, cutting-edge work Rey Junco has done with Twitter and other social media tools in academic settings. And I’ve been lucky enough to experience high-end, dynamically-facilitated blended environments through participation in events creatively crafted by the New Media Consortium and other organizations.

But using it as a way of helping our “From eLearning to Learning” co-conspirators (the learners shaping and participating in the day-long event at the Library) opened doors none of us even began to imagine at the moment during which we initially discussed creating and using #mpplsid16 as a way of showing how social media tools can creatively, effectively, and easily help us redefine our learning spaces.

We primed the pump to engage in some major onsite rethinking about e-learning at the beginning of “From eLearning to Learning” by showing a few photographs taken within the Library and asking “Are These eLearning Spaces?”

E-learning space?

E-learning space?

E-learning space?

E-learning space?

E-learning space?

E-learning space?

Within the first few minutes of my highly-interactive 45-minute keynote presentation/discussion, very few people responded to the question with a “yes.” By the time we finished that initial keynote/discussion period about what the term “e-learning” means in our learning environments, almost every hand in the room shot up in response to the same question asked while the same images were again on display—an acknowledgement that any space in which we have Internet access is potentially an e-learning space. (One lovely note I received at the end of the day built upon the conversation with a suggestion that made me smile: “Your Elearning spaces slide needs a picture of my Dodge Caravan.”)

More importantly, that rapid expansion of everyone’s vision of what the e-learning landscape currently encompasses provided an amazing demonstration of the way a well-designed learning opportunity, developed collaboratively with learners and their representatives, can transform learners (and learning facilitators) within a very short period of time.

TwitterHaving suggested to our co-conspirators that they could use Twitter as a way to take notes to which they could later return, and as a way to extend the reach of our gathering far beyond the physical walls of the various rooms in which we were meeting, I turned my full attention to the onsite setting during my keynote presentation. I didn’t return to Twitter until we had our first break—the one between the keynote and the first of three periods set aside for breakout discussions. I was absolutely floored by the level of tweeting that was already occurring. Some people were responding (very positively) to what was taking place; others were observing what was happening around them. And a few were sharing content in those Twitteresque 140-character bursts that shot around the world. The result was that we were beginning to work onsite and online simultaneously, and a few of the tweets were being retweeted by others across the United States and in Europe (apparently attracted by my occasional use of the combined hashtags #learning and #innovation).

Seizing the opportunity during the break, I retweeted a few of the more thoughtful tweets and responded to a few of the tweeters—which, of course, set the tone for an extended onsite-online expaned-e-learning-environment conversation that was still continuing as I rode a commuter train from Mount Prospect into Chicago early that evening.

Recognizing the potential there for a stand-alone learning object that anyone could continue to draw upon as long as it remains available, I remained in my hotel room an hour longer than anticipated before heading out for dinner; I knew that if I didn’t collect and transfer those tweets into a Storify document that included light annotations to set the context for what had just occurred, I would lose the in-the-moment excitement the entire experience had generated. It was available to anyone that wanted to seek it out less than four hours after “From eLearning to Learning” had adjourned. It also has become part of an overall “From eLearning to Learning” suite of freely accessible resources for anyone interested in trying a similar experiment within their own learning environment; links are included at the bottom of this post.

Mt_Prospect_LogoI was part of the first-rate Mount Prospect Public Library Staff Inservice Day planning team that designed and facilitated the process. I was the keynote presenter-facilitator, and trained the staff facilitators who led the breakout sessions. I know Twitter, I use Twitter, and I adore what is good about Twitter. But even I remain stunned by the depth of learning and the nuances contained within that particular Storify item. It has plenty of playful exchanges. It has tweets acknowledging the conversational nature of the “From eLearning to Learning” Twitter feed. It has lovely, poignant tweets about personal learning experiences—including one about how the Library director posted her first tweet as a result of what she was experiencing that day. It had some wonderful comments about how much staff enjoyed and learned from the event, and how enthusiastically they are looking forward to building upon what we built together in the best of all possible experiential-learning (hands-on) approaches—something fun, engaging, meaningful, replicable, and actionable.

But what stands out to me most as I continue rereading it, skimming it for previously-missed gems, discussing it with friends and colleagues, and learning from what all of us at Mount Prospect Public Library created out of our individual and communal learning experiences within that very attractive and dynamic community of learning, is how much it captures the wonderful results flowing from onsite-online (blended) learning opportunities that are learner-centric, goal-driven, and designed to produce results.

Next: After “From eLearning to Learning (Continuing the Training-Teaching-Learning-Doing Process)” 

NB: This is the fourth of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at


July 9, 2010



Photo by Dennis L. Maness

Responses to Recent Presentations

“You brought in a lot of energy, humor and audience engagement through polls and questions. I personally believe the Q&A session nailed it.”
–From the colleague who arranged my “Future-Ready: A Roadmap to Using Ed-Tech to Hone Your Workplace Skills” interactive webinar for a global company based in India, November 2018

“I can’t say enough nice things about Paul Signorelli. He has a presence that transcends any medium. I was a virtual attendee and his passion for blended learning was palpable through the virtual connection. He proved, by virtue of his ability to connect with me and present content in an engaging manner, that we don’t have to learn face-to-face.”
–From an online (offsite) participant in the ATD Orange County blended program “Blended 2018: A Hands-On Evening of Engagement,” May 2018

“Very good presentation; kept everyone engaged.”
–From participant in the ATD 2018 International Conference & Exposition “Out of Our Seats: Road Maps for Learning and Collaborating Through Movement” session (San Diego, CA), May 2018

“#librarians: snatch you up some @paulsignorelli for your next staff training day. you won’t regret it. #elearning #mpplside16”
–Tweeted by a 2016 Mount Prospect Public Library Staff Inservice Day“From eLearning to Learning” participant, May 2016

“Great webinar; thanks for the knowledge.”
–From learner in “Giving and Receiving: The Nuts and Bolts of Moving from ‘Networking’ to ‘Building Sustainable Relationships'” session for PCI Webinars, April 2016

“Thanks for facilitating The Big Give! I left energized and with tons of ideas–a great evening.”
–From “Facilitating the Wisdom of the Crowd: The Big Give” session, co-facilitated with Janet Isom for our colleagues at the ATD Golden Gate Chapter (San Francisco), March 2016

“Thank you for a wonderful experience in your short course. I found it to be very informative and my ‘brain juices’ are flowing when I think about the different ways in which I could help promote library services and programs.”
–From learner in “Rethinking Library Instruction: Libraries as Social Learning Centers”four-week online course, March 2016

“Thank you for participating on the SMC (Saint Mary’s College of California Library] External Review Committee and for all of your efforts on our behalf.”
–From library administrator who organized and facilitated the efforts of our three-person external review committee that was convened to help the campus community plan for the future of its library and library services, February 2016

“This has been a wonderful class, and I’m so appreciative of the opportunities.”
–From learner in “Rethinking Library Instruction: Libraries as Social Learning Centers”four-week online course, February-March 2016

“It was so awesome. Someone today in another meeting brought up a point you had made…so already a ripple effect!

–From “Learning for the Future: Habits of Mind and Teaching for Life Skills” session for faculty at Saint Mary’s College of California, Moraga, CA, October 2015

“Outstanding session. Thank you for being so focused on being interactive. Awesome!”
–From “Levels of Engagement: Attracting, Placing, and Retaining Volunteers” session at ATD (Association for Talent Development) Chapter Leaders Conference, Washington, D.C. area, October 2015

“Thank you so much for an excellent, interactive session!…The interaction between you and [co-facilitator] Maurice [Coleman] was such a perfect method of demonstrating how all of this works – and how easy it is that they should all try it.”
–From “Playing With Collaborative Tools Online” session via a Google Hangout for a live audience onsite at the Northeast Kansas Library System’s Innovation Day, April 2015

“…you have been the most engaging teacher of any on-line course that I have ever experienced. You certainly put a lot of time into responding to each person’s post with more than just a cursory acknowledgement. I have truly gotten more from this particular class than I have in a long list of classes that I have taken online. So thanks for what you are doing.”
–From learner in “Rethinking Social Media to Organize Information and Communities”online course, November 2015



Additional Comments
“Paul Signorelli is a consummate professional–he is pleasant, easy to work with, clear about his expectations and flexible in meeting yours. Paul is an outstanding instructor and educator–to work with Paul is to learn from him.”
Dan Freeman, Editor at American Library Association
“Paul Signorelli did an outstanding job facilitating the Future of Libraries 5.0 event at the San Francisco Public Library on Wednesday, September 23, 2009…I was particularly impressed by the seamless way he kept things moving during lulls in the question and answer sessions through asking thoughtful and provocative questions that helped the presenters share their expertise and connect more meaningfully to the audience.”
Brian Castagne, Computer Lab/Families for Literacy Coordinator, Project Read, San Francisco Public Library
“Recently, I was managing a large project to create a professional development toolkit for public librarians. I needed someone with the highest abilities for editing the final product. My only regret was that I hadn’t brought Paul on the project sooner, because his contributions were phenomenal. Not only did he provide his usual stellar work product, he suggested two additional components that made the resource even more valuable. Paul created a detailed style guide to provide consistency in the content as it was being developed. The guide will be invaluable as the resource grows over time. The additional contribution was a compilation of all the organizational acronyms found in the resource with links to the organization web site. This list is a useful addition to the toolkit, and it would not have been possible without his assistance. I’m looking forward to working with Paul on other projects.”
Kelli Ham, Consumer Health Librarian at NN/LM, PSR, UCLA Biomedical Library

“Paul…has the power to make everyone feel as though everything they say, their opinions and their work, are the most important thing on earth. His positive spirit is infectious and helps to move projects forward in a positive way…”
Sarah Houghton, speaker, writer, and trainer

“Just wanted to drop you a quick note of appreciation for your advice on my social media presentation at SFPL. It was quite successful and I think it showed the powers that be at the library how much people are into leaning more about social media and all the possible uses…Because of the great feedback I got SFPL is giving me the opportunity to teach a blogging class in February.”
Anissa Malady, staff member, San Francisco Public Library

“Paul is a great communicator—both written and verbal—and these skills make him one of the best meeting facilitators I know.”
Lynda McDaniel, Director, Association for Creative Business Writing

“Paul’s positive energy, thirst for knowledge, and enthusiasm…make him an asset to any organization of which he is a part.”
Michele Mizejewski , instructor, Infopeople

“Paul’s incredibly positive energy and outlook make him a delight to work with. His enthusiasm is contagious! He has a real passion for training, and for creating systems that help people find the information they need.”
Valerie Nuzum, Training Manager, Health Reform Implementation Project, Blue Shield of California

“Paul is a kind and patient person who is able to break apart complex projects into multi-step milestones, respects timelines, works quickly and efficiently, gives exquisite attention to detail, is fully open to suggestion, and is willing to meet seemingly contradictory and ever-morphing requirements with grace and great humor. Paul understands the online learning environment and how to write for it, and learners of this new decade will benefit greatly from his work.”
Alese Smith, LE@D Project, began using Paul as a writer of online courses in 2009

“Paul, this was an excellent course. Trained as an anthropologist, I see your role as someone who not only explores new tools, but expands their use, and shares that knowledge with others in a creative way. What a great thing to do! Thank you very much.”
Jan Stehlik-Barry, student in Paul’s ALA Editions “Social Media Basics” online course

“Paul has been able to immerse himself into helping to grow the ASTD Mt. Diablo chapter. He has a gift to be able to see what is possible in people…”
Phillip Tanzilo-MBA, CPLP, MHRM , volunteer/consultant: San Diego President 2006, National Advisor to Chapters 2007-2010 , ASTD; worked directly with Paul at ASTD Mt. Diablo Chapter

“When Paul walks in the room, you know it because the positive energy just increased tenfold. I was lucky enough to be at ASTD while Paul was leading the Mt. Diablo chapter and volunteering for national committees, and learned a great deal from him about persistence, optimism and a genuine can-do attitude. He helped turn around a chapter on the brink of dissolution to one recognized as the national “chapter of the month” – no small feat considering they had 130 counterparts to contend with for that honor. Paul’s a great asset to the ASTD community, and they’re lucky to have such a dedicated leader.”
Geoff Woliner, director of education sales at Global Business Travel Assocition; worked directly with Paul at ASTD Mt. Diablo Chapter

ATD ICE 2016: Tapestries, Transformations, and Pedicabs

May 23, 2016

Memorable learning experiences (e.g., workshops, webinars, and well-designed conferences) often are tapestries of personal experiences and shared wisdom-of-the-crowd moments—and there is no doubt in my mind that the ATD  (the Association for Talent Development) 2016 International Conference and Exposition (ICE) that is currently unfolding in Denver can be described in those terms.

ATD_ICE_2016_LogoThere are several thousand of us here. Each of us is having our own personal conference, with its own spectacularly transformative learning moments. And there is a communal (collaboratively shaped and shared) experience that, as I wrote in an earlier piece, transcends time and physical space. Each of us—whether we’re actually physically onsite, participating from an offsite location via the Twitter hashtag (#atd2016) and other social media resources, or, in the best of all worlds we can imagine and actually help construct, creating a completely blended experience—brings our own unique experiences and expectations to our world-sized conference “room.” Each of us also benefits from the shared moments ranging from hallway conversations and discussions over dinner to the we’re-all-in-this-together communal experience of inspiration that comes from being with thousands of others in a huge auditorium while enjoying a keynote speaker’s presentation. (This, in its own way, extends as well to our offsite co-conspirators, aka fellow learners, who are creating a conference-as-learning-experience by reading and responding to what we are also creating in the Twitter backchannel, on Facebook, on Periscope, and elsewhere. )

Each time I participate in a conference onsite, online, or both—the blended approach is one I increasingly pursue with increasingly-lovely pleasures and rewards—I end up walking away transformed. I consciously attempt, through my writing and the use of tech tools including Storify, to capture and extend those moments of transformation so they won’t be lost to me or to colleagues interested in pursuing their own equally delightful individually and communally-constructed pleasures and rewards. And just when I mistakenly believe I have explored and shared all there is to explore and share in this admittedly odd approach to blended-learning, I find myself experiencing another five-year-old-child’s moment of wonder.


(almost) no one left outside the conversations at #atd2016

The almost naïve sense of wonder this week has come from further incorporating simple (low-tech) phone calls into the more high-tech, innovative blended-learning mix that is becoming increasingly familiar to many of us. It started a couple of days ago when, even before getting out of bed here in the hotel where I am staying, I saw that one of my cherished training-teaching-learning-doing friend-colleague-mentors (Maurice Coleman) was already up on the other side of the country and posting items on Facebook (for shame, Maurice: posting on Facebook before noon on a Saturday!). Missing the sound of his voice and the unique insights he would bring to the table if he were physically here, I called with the intention of talking with him for no more than a few minutes; more than half an hour later, we had completed an exploration by phone that helped me connect what I had experienced in an entirely different blended environment a week earlier with what was unfolding here—part of the process of constructing my personal conference-as-learning-moment here at ATD ICE 2016.

Because it was such an unexpectedly stimulating and rewarding moment and because it was becoming an important thread in the tapestry-in-progress I am creating, I repeated the call to him yesterday morning after seeing him, once again, posting before noon on a weekend. And that’s when the ATD ICE 2016 magic leapt to a higher level: the result of our conversation was that Maurice—who is not (yet) an ATD member—actively joined the #atd2016 conversation. And colleagues here onsite started interacting with him via #atd2016. And then another of my non-ATD training-teaching-learning-doing colleagues jumped in by retweeting one of Maurice’s conference tweets. And I started interacting with that colleague via the conference Twitter backchannel, too.


a combination of Mr. Toad’s Wild Ride and “Fellini’s Roma”

As Maurice and I were finishing our second ATD-ICE-2016-by-smartphone conversation, he asked me to give him a blow-by-blow description of a walk I had taken with friends here the previous evening because he was intrigued by how that walk had begun at the end of a three-hour-long conversation with one group of colleagues in a local tavern and somehow extended for the duration of a combined walk/pedicab ride to a restaurant where we continued that conversation with a slightly reformed group we acquired on our way to dinner. He grew more and more incredulous as I told him how we would unexpectedly meet someone who then joined the group while others peeled off as needed to participate in other conversations/learning moments. And I suspect his jaw dropped a bit when I told him about the brief stopover in a hotel lobby where, while I was attempting to send a direct message to a colleague via Twitter, I turned around to discover that the intended recipient of the tweet was walking across the lobby to say hello to what then constituted the core of that particular iteration of the group. She eagerly accepted our invitation to join us as we made the spur-of-the-moment decision to take pedicabs the rest of the way to the restaurant. (You probably already know that breaking a group of six trainer-teacher-learner-doers into groups of two and creating a mini-caravan of pedicabs up a major thoroughfare in a city like Denver is going to result in a wonderfully bizarre scenario that looks like a combination of Mr. Toad’s Wild Ride and Fellini’s Roma. We were happy. The fabulous pedicab drivers were happy. And no residents of Denver appear to have been injured in the course of our move from hotel lobby to restaurant dining room.)

There’s so much to unpack in all that I’ve attempted to describe here. And there’s so much more ahead of us as our conference-as-personal-and-communal learning moment continues to unfold. But what is clear to me at this stage in the game is what I said to a close friend over dinner the night I arrived here: what I most look forward to at these conference-as-learning-moments is the experience I don’t yet know I am going to have.

That’s the magic of learning.


N.B.: Paul’s onsite participation at ATD ICE in May 2016 includes the following activities:

The “10 Tips for Incorporating Ed-Tech Into Your Own Development” article he wrote for his session has been published and is available on the ATD Learning Technologies blog, and he has three brief reviews attached to books available in the ICE bookstore onsite here in Denver.


From eLearning to Learning (Pt. 5 of 5): A Case Study in Blended Learning

May 19, 2016

The learning event has ended; the learning process continues. And, when all is said and done, one of the many important ways by which any of us can and will measure the success or failure emanating from Mount Prospect Public Library’s 2016 Staff Inservice Day “From eLearning to Learning” (the day-long exploration of how staff at the Library can better define and incorporate e-learning into its work) will be through the transformations it actually does or does not manage to produce for those involved and for those they/we serve.

Mount_Prospect_Discovery_Zone--2016-05-12As mentioned in earlier sections of this case study of how a day-long exploration of e-learning can lead to more productive, effective, and creative use of e-learning within an overall learning landscape, we already know positive, potentially far-reaching transformations were occurring. Co-conspirators (the onsite participants in this training-teaching-learning-doing opportunity) clearly expanded their definitions and understanding of the state of contemporary e-learning and the possibilities it provides in workplace settings. Some of them posted their first tweets as part of the process of gaining a richer, more nuanced vision of how Twitter and other social media tools can be engagingly integrated into onsite as well as online learning opportunities to the benefit of everyone involved. Many of them contributed ideas face-to-face and online to expand the use of e-learning among staff members and among library users near and far. And some of them used Twitter to talk about what they hope and intend to do as a result of what they experienced.

As a co-learner as well as planning team member and presenter/facilitator in “From eLearning to Learning,” I know even I left feeling unexpectedly and significantly transformed by my involvement. I’m sure there is a wonderfully academic term to describe what I felt as the day came to an end and during the hours of reflection and conversation I’ve had with colleagues since leaving Mount Prospect, but I keep coming back to something far more basic and visceral: it blew my emotional pipes out! I was stunned. Elated. Inspired. And, at times, close to tears. Because everything was so…much…more…wonderfully and overwhelming intense and inspiring than even I expected it to be; I already carry a deep sense of gratitude to the staff members who invited me into the process and to those magnificent staff members who pushed the learning envelope so far during our onsite and online time together that day.

Haymes--Idea_SpacesAmong the continued-learning opportunities I already have pursued is the opportunity to expand upon and adapt in my own way a learning approach I saw Tom Haymes, a fabulous New Media Consortium (NMC) colleague, use during his own “Idea Spaces” presentation at an NMC conference a couple of years ago. His onsite Idea Spaces presentation and discussion gave all of us plenty of room to learn from him in the moment, to learn from each other in the same moment, to reflect upon what we were hearing and learning, and to see the “event” as part of a process.

More significantly, Tom created a beautifully expansive learning opportunity that helped me see how onsite and online learning could seamlessly be interwoven. His slide deck was posted and available on an Idea Spaces website (which, as I glance back at it in writing this part of the “From eLearning to Learning” case study, has expanded tremendously and magnificently since I last visited it.) The site itself was and remains a stand-alone expansion of what he was sharing with us; it was and is, at the same time, an integral part of the onsite experience. It includes a variety of resources for those of us interested in pursuing the topic in our own way. On our own time. Whenever we want to continue the training-teaching-learning-doing process. And, with that in mind, it occurred to me that what all of us designed for the onsite “From eLearning to Learning” experience easily translates into a modified version of what Tom modeled through his use of WordPress as a platform for the onsite version.

Tom (and many others) have used WordPress as a virtual course meeting place. I’ve used my own website “Previous Presentations” page as a central virtual meeting place for ongoing use and exploration of the material we all developed through the planning process and our onsite participation, and have added links to  the content to the “Presentations/Courses” page of this WordPress Building Creative Bridges blog, which serves as a secondary website/learning resource to expand the reach of what I do and document. I’ve also made minor modification to the slide deck I posted so there are references to the other current components of the suite (including the Storify document). The Storify document ends with a note providing a link to the PowerPoint deck with extensive speaker notes. This five-part case study on my blog is becoming an integral part of the suite by including links to other components at the bottom of each of these articles, and there are references to it sprinkled among the other resources and promoted via my LinkedIn, Twitter, and Facebook accounts. And I’m looking at fine-tuning and providing access to additional resources that came out of the planning and day-of-the-event interactions so anyone interested will have a road map they can follow in the same way that Tom’s Idea Spaces continues to serve as a virtual road map and very real, tremendous source of inspiration nearly two years after I participated in the onsite version.

Mt_Prospect_LogoSo, there we have it: the current state of e-learning and a view toward pulling it into the overall world of learning rather than being something all-too-often mistakenly seen as inferior to other types of learning. We learn onsite while incorporating online learning opportunities that produce potentially long-lasting, useful resources openly shared with anyone who might benefit from them. We learn online synchronously and/or asynchronously so that learning occurs at our moment of need, when we are ready and primed for it, rather than being where we were a decade or two ago—largely dependent on the availability of teachers and trainers who stood in the front of a room and lectured at us. In the contemporary learning environment onsite and online, there often is no front of the room. The room is the entire world, the learners are fabulous, often self-motivated, inquisitive and collaborative co-conspirators in the learning process, and in the best of situations we are able synchronously or asynchronously to enter the room and work with our co-conspirators to produce positive effects that ripple out into our extended community of work, service, and play.

I look back at the annotated, lightly-edited Twitter transcript on Storify and smile as I reread a few of my favorites among the many wonderful tweets that came out of our time together:

  • “Whenever @paulsignorelli says ‘co-conspirator’ can’t help but thnk of mvie ‘The Conspirator’ abt plot to assassinate Lincoln #mpplsid16”
  • “Transformation today; we now recognize #elearning spaces; they’re everwhere! #mpplsid16”
  • “So important to stay excited about elearning long after today #mpplside16”
  • “What can we do to commit to #elearning after today? Make the time for the things we want to learn about! #mpplsid16”
  • “I just got elearned #firsttweet #mpplsid16”

And as I reread and reflect upon the content and the entire experience–and feel in a very real sense that the moment has not yet ended—I respond synchronously and asynchronously, both humbly and with a tremendous sense of elation and in the spirit of moving from elearning to learning, to that learner who just “got elearned”: “I learned.”

NB: This is the fifth of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at

From eLearning to Learning (Pt. 3 of 5): A Case Study in Blended Learning

May 18, 2016

There is always a moment of stunned silence when I initially tell new “co-conspirators” (i.e., prospective clients) that I want to be onsite in their city a full day before the day of an event/presentation (e.g., arriving Wednesday evening for a presentation to be held on Friday). And the silence deepens when I explain that I would prefer to fly out the morning after a day-long event rather than rushing off to an airport as soon as the final words I’m going to say have passed my lips. Parachuting in and then being quickly airlifted out, I explain, is not a great way for us to work together to produce the concrete training-teaching-learning-doing results we all hope to produce.

“We don’t have it in our budget to pay for three nights of a hotel,” they usually admit.

Mount_Prospect_Discovery_Zone--2016-05-12And that’s when the “co-conspiratating” process begins. I explain that arriving so early guarantees that they’re going to receive the best I can deliver since they won’t be facing a bleary-eyed, half-coherent presenter-facilitator exhausted from spending the night in an airport because of a delayed flight. I tell them that I want to have a leisurely tech check of the onsite facilities so we can anticipate and trouble-shoot any unexpected problems we identify during that day-before-the-event meeting. I also want to have a final face-to-face fine-tuning session with them so I can personalize the slide deck and speaker notes I’ll be using with them and the co-conspirators who are the learners. I tell them, furthermore, that I want at least a few hours on my own to explore their community, overhear conversations about what is important and happening in that particular moment in that particular community so I can more effectively work with them to deliver what they have asked me to deliver during our formal time together. And, most importantly, I tell them that I don’t want to have to rush back to an airport and, by engaging in that anxiety-producing beat-the-clock exercise which currently is even worse because of extended lines to pass through airport TSA Security checkpoints, miss the opportunity for the level of post-event discussions onsite and online that produce some of the loveliest learning moments for all of us.

We always find a way to overcome budget constraints. After all, we’re trainer-teacher-learner-doers: we know how to seek and implement solutions in the moment.

And once we have passed that hurdle, magic happens—as was the case recently during Mount Prospect Public Library’s 2016 Staff Inservice Day “From eLearning to Learning,” the day-long onsite and online exploration of how staff at the Library can better define and incorporate e-learning into its work (which is at the heart of this case study).

Mt_Prospect_LogoArriving in Chicago late Wednesday afternoon for the Friday event gave me time to literally become grounded and comfortable so I could be at my best for my co-conspirators. They had helped me make arrangements to stay at a place in Mount Prospect that was accessible via a free shuttle ride from O’Hare Airport, so I was completely coddled (relatively inexpensively, mind you; that’s part of the process for all of us); I arrived in their town completely relaxed and focused early Wednesday evening. (It was an added benefit to all of us that I had the opportunity to have dinner that evening with a lifelong friend who lives in the area, and we dined at a wonderful restaurant one block away from the library—which meant we had a relaxing conversation, I had an initial glimpse of the town shortly after arriving, and I was already feeling comfortable before a Library staff member picked me up Thursday morning to drive me back to the Library for our meetings and a leisurely lunch.)

The magic I have come to expect from this level of pre-session conversation and tour of the area where I will be working began almost immediately. As we returned to a theme we had been discussing from January to early May of this year, we once again talked about ways to easily take the onsite learners into online environments so they would viscerally understand the nature of our dynamic onsite-online e-learning/blended learning landscape.

Twitter“Does your staff use Twitter much?” I asked at one point, and that became a transformative moment for all of us (learners included) less than 24 hours before the highly interactive keynote address began.

Deciding upon a unique hashtag (major warning: always check those hashtags before you use them so you don’t have unexpected surprises on the day of the event), we added that information into the mix. The extended onsite-online conversations that resulted from that last-minute addition produced experiences and discussions that ended up taking the event to greater heights than any of us had been imagining, as a skim of the Storify compilation of those tweets suggests. And taking and using that “Discovery Zone” photograph (reproduced within this series of posts) onsite at Mount Prospect Public Library provided a familiar, iconic image that set a very sweet tone for our explorations during “From eLearning to Learning.”

Next: Facilitating a Transformative Onsite E-learning Experience

NB: This is the third of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at

From eLearning to Learning (Pt. 2 of 5): A Case Study in Blended Learning

May 18, 2016

Setting the agenda (at multiple levels) is always part of a successful learning event/presentation. It’s no surprise, therefore, that my “co-conspirators” on the Mount Prospect Public Library 2016 Staff Inservice Day planning committee and I focused on this for “From eLearning to Learning,” a day-long onsite and online exploration of how staff at the Library can better define and incorporate e-learning into its work, throughout the planning phase (from January through early May 2015).

Mount_Prospect_Discovery_Zone--2016-05-12There was the obvious, simple question we all face at the beginning of the planning process for successful learning: what will we actually do with our co-conspirators (i.e., our learners) on the day we meet as co-conspirators in learning? It didn’t take us long, during our initial telephone conference call, to settle on a structure that included a highly-interactive keynote presentation that would set the tone for the entire day of learning by trying to recreate the high levels of interactivity inherent in any great onsite or online learning experience; my own agenda here was to help staff at the Library quickly move past the idea that online learning has to be formulaic, lacking in engagement, and something done to them rather than with them. We also took little time in reaching the decision to set up a series of breakout sessions so staff members could have meaningful, productive discussions in small groups to explore a variety of interrelated themes and then, at the end of the day, come back together so we could share the wisdom of the crowd in deciding what they would do in the days, weeks, months, and years after participating in “From eLearning to Learning.”

A more subtle, nuanced approach to setting the agenda was at the level of deciding how we, as co-conspirators in the planning and facilitation process, would work together; that’s how we settled on the approach briefly described in the first of these five “case study” postings. We followed an informal “how to run a meeting” process I’ve been successfully using for years: I very much see meetings as theater, with strong elements of improvisation thrown in for good measure. Each item on a meeting agenda is meant to be part of a carefully-crafted script from which we can deviate as needed (hence, the improvisational element), and each item should produce something concrete that leads to the next item on the agenda.

Circle of learning: breakout session in a lovely setting

Circle of learning: breakout session in a lovely setting

When this approach to setting agendas and facilitating meetings works well, it produces results that are as engaging, entertaining, and transformational as a great piece of theater is. We walk away knowing we have been involved in something significant. Something that makes us see our world at least a bit differently than we saw it before we were together. And something that makes us want to transform a potentially ephemeral moment into a very long, extended moment of process that continues to grow as long as we take the time necessary to nurture it.

The Staff Inservice Day “From eLearning to Learning” planning process became tremendously engaging for all of us when we started, during the initial planning conference call, to shine a bright spotlight on a few questions we had already been thinking about before we joined that call:

  • What could we do to be sure we provided the best possible learning environment for the co-conspirators who would be the participants in “From eLearning to Learning?”
  • What could we do to be sure that everything we offered created a visceral sense of understanding the power of eLearning as a component of our overall approach to learning?
  • What could we do to assure that everything that happened during “From eLearning to Learning” connected back to the Library’s strategic plan in terms of incorporating eLearning into its learning offerings?

Mt_Prospect_LogoMy own meeting notes—which I edited and shared with other members of the planning committee to create the same sense of blended synchronous/asynchronous conversation I often try to foster in online learning environments—show that our initial conversation produced numerous substantial elements, including a set of learning goals that helped shape the event. Participants would be told that, by actively participating in “From eLearning  to Learning “, they would be able to more effectively define e-learning; put e-learning in the larger context of learning overall; be able to explain why e-learning is positive and why they should take advantage of it; identify what e-learning provides for them; identify what e-learning provides for those they serve; and, most importantly, what they would decide to do within the next two weeks to foster more effective e-learning opportunities for themselves, their colleagues, and/or those they serve. We also threw in the additional perk of assuring them they would become aware of at least three resources they could use to improve their e-learning efforts. (These are, after all, members of library staff; we love our “see also” references.)

Keeping our focus on the learning experience, we also built plenty of reflection time and shared debriefing time so the learners would be able to absorb what they would be experiencing. We scheduled 15-minute breaks between each of our proposed chunks of learning (keynote, the three break-out sessions, lunch, and the final “bringing it all back together/next steps” session).

Subsequent meetings focused on content for the break-out sessions; discussion about developing a facilitator’s guide—the bones of that simple two-page guide came out of a 15-minute discussion during one of our telephone conference calls; a series of questions the facilitators would ask to foster lively and productive discussions during the break-out sessions; and a final structure that brought everyone back together briefly at the end of each break-out session for additional brief wisdom of the crowd moments. In this way, we made sure there were the small, very fruitful opportunities for each voice to be heard, and the larger opportunities for everyone to stay on track in terms of understanding how these small-picture sessions would contribute to a large-scale transformation of the entire staff’s approach to e-learning as part of the overall learning landscape in which we operate.

A critically-important moment occurred late in the planning process, when we decided that those who wanted to be able to step back a bit over lunch could do so, and those who wanted to engage in a mini unconference to more deeply explore topics that had come out of the morning sessions would have that opportunity in a way that put them at the center of the learning process. We’ll look more at what came out of the unconference in Part 4 of this case study; Part 3 will focus on how and why we had a pre-event onsite meeting the day before “From eLearning to Learning” was held—and the important modifications that came out of that final, lively discussion.

Next: Onsite Fine-tuning

NB: This is the second of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at

From eLearning to Learning (Pt. 1 of 5): A Case Study in Blended Learning

May 17, 2016

“Co-conspirators” is a term I’ve loved ever since I first heard it used by colleagues in the Educational Technology & Media massive open online course (#etmooc) in 2013. Within its training-teaching-learning-doing context, it implies a sense of richly nuanced and deeply rewarding collaboration between learning facilitators and learners unlike any other I’ve experienced in our onsite and online (blended) learning environments.

Mt_Prospect_LogoSo, when I was invited in essence to become a co-conspirator (we, as a group, weren’t yet using that term) with Staff Inservice Day committee members at Mount Prospect Public Library eight months ago, I eagerly jumped at the opportunity. The result was that I became part of another magnificent community of learning that has just produced a stunningly beautiful and tremendously inspiring example of all that can go right in planning and facilitating an e-learning experience—even one very-much grounded within an onsite setting.

What all of us (Library Staff Inservice Day planning committee members, as planners-learners-participants; I, as the consultant-presenter helping them shape an event that supported learning goals contained in the Library strategic plan; the learners themselves; and a few people offsite who occasionally joined us on the day of the event through a very active Twitter feed) produced looks as if it will have exactly the long-term positive impact all of us were hoping to produce for and with the library, its staff, and the members of the community it serves.

Everything about “From eLearning to Learning,” a day-long onsite and online exploration of how staff at the Library can better define and incorporate e-learning into its work, ultimately was drawn from and became an example of the extensive e-learning environment we currently inhabit—far more, as I reminded them, than the usual module-out-of-a-box and final multiple-choice exam to mark the conclusion of a learning experience.

In our setting, there is no beginning and there is no discernible end. “From eLearning to Learning” continues a process begun long before I became involved, and the day-long “event” simply prepares them to continue their learning/e-learning process well into the foreseeable future.


This Mount Prospect Public Library “Discovery Zone” sign became an iconic image for “From eLearning to Learning”

Even the initial steps for this onsite-online exploration were grounded in e-learning. I was, for example, initially contacted by a member of the Staff Inservice Day committee who had initially met me through her participation as a learner in a four-week online “Rethinking Social Media” course I have designed and that I continue to facilitate for the American Library Association. Without that shared experience in an innovative online learning environment, my Mount Prospect colleague and I might not have made this particular connection and I wouldn’t have had the opportunity to be part of one of the most innovative and rewarding learning experiences I have ever helped design and facilitate.

Because the obvious distance between San Francisco and Mount Prospect (which is approximately 20 miles northwest of Chicago) is so great, all of us quickly agreed that the planning process itself would take place within a blended environment comprised of conference calls by phone and asynchronous interactions that ultimately produced our planning document and a facilitator’s guide to be used by the staff members who would foster discussion during break-out sessions we arranged throughout the day.

In a significant way, we were, as trainer-teacher-learner-doers, adapting a Flipped Classroom model approach to our meetings: at almost every stage of the process, we completed initial work on our own, had information to review before meeting by phone, and productively used our “classroom” time (the conference calls) to produce something concrete, and then repeated the process up to the day of the actual event.

What was clear from the beginning of our “conspiratating” was that we were committed to producing something that was far more than a one-day diversion that would soon be forgotten. Drawing upon the principles from the book The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results and remaining committed to producing something that was in alignment with the Library’s current strategic plan, we worked together to shape something that would be as much a process as an event. The learners/co-conspirators within the library knew well in advance what we were planning; they even provided tremendously useful information via a SurveyMonkey survey to be sure that we would be providing them what they needed (and, in that part of the process, probably became aware of how SurveyMonkey itself could be part of their efforts to effectively shape their overall e-learning landscape).

Participants in the mini unconference, held during the lunch break

Participants in the mini unconference, held during the lunch break

Those of us on the planning committee initially created a broad subject-specific agenda. We fine-tuned it over the course of several months to be sure it would lead to fruitful discussions and positive transformation for everyone involved. We continually looked for ways to innovatively provide experiential learning opportunities the learners could immediately adapt and apply within their own workspaces. One idea, for example (a mini unconference during the lunch hour) came relatively late within the planning process; it ultimately produced ideas (including a proposal for a library-wide e-learning think tank) that participants seem eager to explore and create. And a final, unexpectedly rewarding idea—to incorporate Twitter into the event so our co-conspirators in the learning process would viscerally understand how Twitter has become an effective and dynamic part of our learning landscape—was added to the picture during the onsite meeting less than a day before “From eLearning to Learning” took place.

Next: Planning for Success

NB: This is the first of five articles documenting the process of helping to plan and facilitate a day-long exploration of how to effectively incorporate e-learning into our learning process. Companion components to “From eLearning to Learning” currently include a PowerPoint slide deck with extensive speaker notes, a facilitator’s guide, a lightly edited and annotated Storify document capturing that part of the conversation that occurred via Twitter, and online shared documents that contain content added by the learners during throughout the day of the main event. Some are shared here through those live links with the express approval of Mount Prospect Public Library training staff. For help in developing and facilitating a similar event tailored to your organization, please contact Paul at


July 9, 2010

Upcoming Presentations/Courses/Activities

Under contract with Rowman & Littlefield to write Change the World Using Social Media
Projected publication date: autumn 2018; excerpts from the work in progress available through this link





Facilitating “Ed Tech Trends and Challenges 2018” online session for PCI Webinars
March 29, 2018, 2 pm ET/11 am PT

Facilitating “The Art in Community Partnerships” online session, with Andrew Sanderbeck, for PCI Webinars
April 12, 2018, 2 pm ET/11 am PT

Facilitating “Fostering Community and Collaboration With Twitter” online session for SWFLN
April 18, 2018, 2 pm ET/11 am PT

Attending/Participating in “Unconference for Dreamers, Doers, and Drivers Shaping the Future of Learning” in Scottsdale, AZ
April 25-27, 2018

Facilitating “Fostering Community and Collaboration With Facebook” online session for SWFLN
May 2, 2018, 2 pm ET/11 am PT

Co-facilitating, with Andrew Sanderbeck, “Developing Effective Community Partnerships” online session for ALA Publishing eLearning Solutions May 3, 2018, 2:30 pm ET/11:30 am PT

Attending ATD 2018 International Conference & Exposition and facilitating “Out of Our Seats: Roadmaps for Learning/Collaborating Through Movement” workshop
May 6-9, 2018, San Diego, CA

Facilitating four-week online “Rethinking Digital Literacy” course for ALA Publishing eLearning Solutions
May 14 – June 10, 2018

Facilitating “Beyond Twitter and Facebook: Fostering Community and Collaboration With Social Media” online session for SWFLN
June 6, 2018, 2 pm ET/11 am PT

Attending ALA 2018 Annual Conference
June 21-26, 2018, New Orleans, LA

Facilitating “Fostering Community and Collaboration With Social Media Tools” onsite keynote & workshops for SWFLN
July 22, 2018, 9 am – 4 pm, Ft. Myers, FL


Podcasts/Interviews (Selected)

“Building Creative Bridges: Collaboration, Community, and Problem-Solving”
VoicEd Radio/SoundCloud Podcast
January 31, 2018

“Community, Creativity, Story, and Future Literacies”
Future-U Edunauts Podcast
January 19, 2018

“Dealing With Unexpected Changes in Our Training Set-up 
T is for Training Podcast (Episode 216)
December 8, 2017

“Innovator’s Mindset and What It Means to Educators
T is for Training Podcast (Episode 213)
October 13, 2017


Previous Presentations/Courses (Can Be Tailored to Meet Your Needs)


“Blend It 2015: Using Technology to Create Onsite/Online Learning Spaces”
American Library Association Annual Conference Presentation for LITA
June 2015; San Francisco, CA
(PowerPoint Presentation)

“Collaboration, Technology, Social Media, and Learning: The 2012 Horizon Report–Higher Ed”
ASTD Mount Diablo Chapter
June 2012; Danville, CA
(PowerPoint Presentation)

“Community and Collaboration: Nature in the City, Hidden Garden Steps, and the Green Hairstreak Butterfly”
Joint presentation at the Randall Museum with Liam O’Brien, for the San Francisco Naturalist Society, on how Nature in the City and Hidden Garden Steps have been drawn to collaborate through a mutual interest in preserving habitats for an endangered butterfly.
April 2012; San Francisco, CA

“Community Partnerships: How to Get It Done”
ALA Editions Webinar — April 2013
(PowerPoint Presentation)

“Conflict Resolution/Difficult People:
Why Am I So Angry
(And What Are You Going to Do About It?)”
WebJunction Webinar, with Maurice Coleman
October 2010
(PowerPoint Presentation)

“Connected Learning for Library Staff and Users”
PCI Webinars — November 2015
(PowerPoint Presentation)

“Cover to Cover: Redefining Books and Library Collections in Learning”
PCI Webinar — June 2014
(PowerPoint Presentation)

“Critical Thinking and Assumptions in Decision-making”
Workshop for Contra Costa Community College District
April 2011; Martinez, CA


“Ed-Tech Trends: Identifying and Incorporating Them into Your Workplace”
ATD (Association for Talent Development) 2016 International Conference & Exposition — May 25, 2016, 10 am
Denver, CO [Session #W214]
(PowerPoint Presentation and Resource Sheet With Online Links)

“E-learning: Basics and Best Practices”
Updated July 1, 2010


“Flipped Classrooms: Playing With the Flipped Classroom Model”
PCI Webinars — May 2016
(PowerPoint Presentation)


“From eLearning to Learning: A Daylong Highly-interactive Exploration”
Mount Prospect Public Library — May 2016
Mount Prospect, IL
(PowerPoint Presentation)


“From eLearning to Learning: A Daylong Highly-interactive Exploration”
Mount Prospect Public Library — May 2016
Mount Prospect, IL
(Storify Document Capturing Participants’ Tweets)

“From eLearning to Learning: A Daylong Highly-interactive Exploration”
Mount Prospect Public Library — May 2016
Mount Prospect, IL
(Five-part Case Study Posted on Building Creative Bridges Blog)

“From Words to Pictures: Imagery in PowerPoint Presentations”
Infopeople/California Library Association
November 2008; Long Beach, CA
(PowerPoint Presentation)


“Hidden Garden Steps: Community,Collaboration, and $10K in Two Hours”
Presentation during San Francisco Department of Public Works Street Parks Project workshop
January 2012; San Francisco, CA


“How to Help Promote Your Book and Build Your Brand”
ALA Editions Webinar –June 2013

“How to Teach Online: A Beginner’s Guide”
ALA TechSource Webinar — January 2014
with Dan Freeman
(PowerPoint Presentation)

“Ignite, Interact, & Engage: Maximizing the Learning Outcome”
ALA Annual Conference Presentation — Learning Round Table
with Sharon Morris
June 2012; Anaheim, CA
(PowerPoint Presentation)

“In the Conversation (podcast)”
This episode (#113) of Maurice Coleman’s T is for Training biweekly one-hour podcast focuses on the newly-released New Media Consortium 2013 Horizon Report (Higher Education), MOOCs, and trends in learning and technology overall.
Recorded live in February 2013
(Archived audio-recording; download, save, then listen)

“Instant Professional Development (podcast)”
Episode 101 of Maurice Coleman’s T is for Training biweekly one-hour podcast; focuses on the use of Twitter backchannels as learning tools in conferences and expands into an exploration of how we all play the role of trainer-teacher-learner in many different parts of our lives; additional thoughts posted on Building Creative Bridges blog
June 2012
(Archived 45-minute audio-recording)

“Leadership: Trainers as Leaders–Introduction/Resource Sheet”
Updated July 1, 2010


“Leadership: Trainers as Leaders (Overview)”
American Library Association Annual Conference Presentation/Panel Discussion for Learning Round Table
June 2010; Washington, DC
(PowerPoint Presentation)

“Levels of Engagement: Rethinking How Social Media Connects Communities and Libraries”
Multidistrict Keynote Presentation and Workshops — May 2017
King of Prussia, PA
(Annotated Storify Document Capturing Participants’ Tweets)

“Libraries as Partners in Lifelong Learning”
PCI Webinar — July 2014
(PowerPoint Presentation)

“Lifelong Learning and Personal Learning Networks”
Episode 145 of Maurice Coleman’s T is for Training hour-long podcasts for trainer-teacher-learners engaged several colleagues in a conversation about lifelong learning, personal learning networks, and Barbara Fister’s Library Journal article on the topic.
August 8, 2014
(Archived Audiorecording)


“Lifelong Learning (Learning for the Future: Habits of Mind and Teaching Life Skills)”
Saint Mary’s College of California Faculty Workshop– November 2015
Moraga, CA
(PowerPoint Presentation)


“Making Space: Exploring Innovations in Onsite and Online Learning Spaces”
This “invited talk” for the KIPA (Knowledge & Information Professional Association) 2015 Conference in Denton, TX continues explorations of one of the key ed-tech trends discussed in the New Media Consortium 2015 Horizon Report > Higher Education Edition.

“Marketing 101: Creating the Voice of a Successful Organization”
ASTD Chapter Leader Webinar — June 2011
(PowerPoint Presentation and archived audio-recording of this one-hour live webinar)


“Mastering Online Facilitation (Part 1 of 4): Leading Engaging Meetings and Webinars”
SEFLIN Webinar — July 2014
(PowerPoint Presentation)

“Mentoring: Creating and Managing Mentoring Programs”
Tips, Sample Applications, and Resources — Updated July 2009

“Mentoring: Mentoring Program Basics”
American Library Association Annual Conference Presentation for Learning Round Table
July 2009; Chicago, IL
(PowerPoint Presentation)

“Mentoring Onsite and Online”
PCI Webinars
May 2014
(PowerPoint Presentation with Speaker Notes)

“Nonprofit Basics: Riding the Waves”
ASTD National Chapter Leader Conference Presentation
October 2009 (repeated October 2010); Arlington, VA
(PowerPoint Presentation)

“Nonprofit Survival Tips: Keeping Your Boat Afloat”
ASTD National Chapter Leader Conference Presentation
October 2009; Arlington, VA
(PowerPoint Presentation)

“PowerPoint Best Practices for Onsite and Online Presentations”
ALA CLENE Training Showcase
June 2008; Anaheim, CA


“Rethinking Digital Literacy to Service Library Staff and Library Users”
ALA Editions asynchronous ecourse July – August 2015
Course reflections posted on my Building Creative Bridges blog

“Rethinking Library Instruction:
Libraries as Social Learning Centers”
ALA Editions asynchronous ecourse May 16 – June 10, 2011
Introductory article posted May 3, 2011


“Rethinking Social Media to Organize Information and Communities”
ALA Editions asynchronous ecourse November 2 – December 6, 2015

“Social Learning Centers: The New Fourth Place”
Computers in Libraries 2011 Conference Presentation (via Skype)
with Maurice Coleman and Jill Hurst-Wahl
March 2011
(PowerPoint Presentation)

“Social Learning Centers and Libraries”
American Library Association Annual Conference Presentation/Panel Discussion for Learning Round Table
with Maurice Coleman and Buffy Hamilton
June 2011; New Orleans, LA
(PowerPoint Presentation)

“Social Media Basics”
ALA Editions asynchronous ecourse May 21 – June 17, 2012
Introductory article posted May 15, 2012


“Social Media, Library Partnerships, and Collaboration: More Than a Tweet”
PCI Webinar — February 2014
(PowerPoint Presentation)

“Strategic Planning 101: Working in the Construction Zone”
ASTD Chapter Leader Webinar
March 2011
(PowerPoint Presentation)

“Technology in Face-to-Face Training”
ALA TechSource Webinar
September 2010
(PowerPoint Presentation)

“Technology in Online Training”
ALA TechSource Webinar
September 2010
(PowerPoint Presentation)


“That Was Great! Now What? (Providing Learning That Is Used)”
American Library Association Annual Conference Presentation (Learning Round Table) — June 2014
Las Vegas, NV
(PowerPoint Presentation)

Training, Teaching, and Learning 2012: State of the Industry Reports”
ASTD Sacramento Chapter Meeting Presentation
January 2012; Sacramento, CA
(repeated in Danville, CA in February 2012 for ASTD Mount Diablo Chapter)
(PowerPoint Presentation)


“Training-Teaching-Learning 2015: State of the Industry”
PCI Webinar — July 2015
(PowerPoint Presentation)

“Using Technology in Library Training”
ALA TechSource Webinar Overviews
September 2010

“Volunteers: Creating/Managing Successful Volunteer Programs”
Tips and Basic Template — Updated May 2009

“Volunteer Retention 101: Thanking and Rewarding Our Supporters”
PowerPoint Presentation for Webinar Co-presented with Rick Kerner for ASTD Chapter Leaders — December 5, 2012
Link to archived audio recording coming soon

“Web Analytics, Part 1: Turning Numbers Into Action”
ALA TechSource Webinar, with Char Booth
January 2011
(repeated in January 2012 with Sarah Houghton)
(PowerPoint Presentation)

“Web Analytics, Part 2: How Libraries Analyze and Act”
ALA TechSource Webinar, with Char Booth
(repeated in January 2012 with Sarah Houghton)
January 2011
(PowerPoint Presentation)

“Web Conferencing: Presentation Skills for Meetings and Trainings”
Updated January 23, 2010

“What Trainers Need to Know about Libraries”
ASTD Mount Diablo Chapter
February 2009; Danville, CA
(PowerPoint Presentation)

HGS--Logo--2013--10-5--Candela“Why Study Science?”
Two presentations for George Washington High School science classes; each session helped students see how a knowledge of science and nature has been essential in developing the Hidden Garden Steps project in San Francisco’s Inner Sunset District
April 2012; San Francisco, CA

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