Hidden Garden Steps: Opening-Day Reflections

January 15, 2014

The following is a slightly-edited version of comments delivered during the opening celebration for the Hidden Garden Steps on Saturday, December 7, 2013; the Steps are located on 16th Avenue, between Kirkham and Lawton streets, in San Francisco’s Inner Sunset District.

We struggle—all of us—so much these days with simple concepts like community, collaboration, cooperation, faith, and love. Hard to define. Even harder to develop. And yet there it is: the Hidden Garden Steps, an example of what community, collaboration, cooperation, faith, and love can produce.

HGS--Opening_Celebration[4]--2013-12-07One of the most beautiful aspects of that spectacular mosaic by Aileen Barr and Colette Crutcher is what it documents. Adam Greenfield, president of the Inner Sunset Park Neighbors, said two nights ago that communities coalesce around the stories they create and share. And there it is. Adam’s idea incarnate. A complex, beautiful, and enticing mosaic capturing a from-the-heart piece of our community’s narrative.

The Steps have more than 600 individual names or inscriptions from donors in California and 14 other states (Alaska, Florida, Hawaii, Idaho, Illinois, Louisiana, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas, and Washington), from Washington, D.C., and from four countries outside of the U.S. (Canada, France, Germany, and the United Kingdom). Aileen and Colette have seamlessly woven them into the overall design—a design that is the latest addition to the narrative of the Inner Sunset District, its residents, some of its former residents, and its visitors. It’s also part of the extended narrative of San Francisco and our connections to communities around the world, across decades and centuries. We—all of us, all of you—are living proof of what happens when people set egos aside and come together to create something of lasting value. Something we will enjoy and know that those here long after we are gone will enjoy as well.

You can’t go more than a few steps up that site without seeing the narrative come to life—for example, when you see Edith Johnson’s name. Edith, who is nearly 100 years old and has lived here longer than many of us have been alive.

You go a little farther and maybe you see the name of someone’s pet that is no longer with us. Or you see your own name, or the names of family members, friends, and neighbors.

And about two-thirds of the way up, where the Steps bend to the left around a larger landing, you see a massive passion flower—another reminder of the passion that drives this project and our community. That passion flower is what we call our “Gratitude Element.” It documents our gratitude for the many organizations and businesses that came together to bring the Steps to life.

For those who grumble about government and government workers, there’s the reminder that our partners in the San Francisco Department of Public Works fell in love with this site as they worked on it with us and made it far better than any of us dreamed it could be. It’s not “DPW” as some bureaucratic entity; it’s DPW made of people like Ray Lui, Kevin Sporer, Bill Pressas, Nick Elsner, and all the staff they sent our way.

For those who forget that there were already many community-based organizations active in our neighborhood, there’s the documentation that they came together under the Hidden Garden Steps banner. The San Francisco Parks Alliance supports us as our fiscal agent. The San Francisco Department of Public Works Street Parks Program provides us with tools and other materials to cultivate the gardens. Those gardens initially began to grow from donations from neighbors as well as from volunteers from Nature in the City’s Green Hairstreak butterfly project—which now is a more extended habitat than before because the Hidden Garden Steps site extends it a bit farther north, toward Golden Gate Park. There are our neighborhood associations—SHARP (Sunset Heights Association of Responsible People), the Golden Gate Heights Neighborhood Association, and the Inner Sunset Park Neighbors (ISPN). If you want to see how much ISPN members contribute to the neighborhood, join them—more members of our community—tomorrow on Irving Street between 9th and 10th avenues from 10 am to 6 pm for their final street fair/community gathering of the year, and the community potluck they are hosting next Tuesday evening at St. John of God community center at 5th and Irving.

For those who have little opportunity to interact with our elected officials, think of the people you see here today as well as former District 7 County Supervisor Sean Elsbernd, and those magnificent legislative aides (Alex Volberding and Olivia Scanlon) who so frequently helped connect us to supportive colleagues within City/County government. And Katie Tang, who as a legislative aide to Carmen Chu did all she could to draw positive attention to the Steps—and continues to do so now in her position as a County Supervisor with her fabulously helpful legislative aide Ashley Summers. And going back to Sean Elsbernd: think about how he agreed to use a neighborhood beautification fund to cover more than $7,000 in City/County permits before the project could be brought to completion.

You walk those Steps and you see the names of the members of the project’s core organizing committee—no more and no less visible than the names of others who supported the project. Not set apart, but integrated into the community that we so obviously cherish.

There are local merchants like Majed Fakhouri, who by hosting three events for project organizers and supporters at his Crepevine restaurant on Irving Street, provided a place for us to meet and eat and organize.

There’s Sam and his brothers at the 828 Irving Market, who kept our promotional brochures prominently displayed in the market window for nearly three years as we continued to reach out to the community for financial as well as volunteer support. And there are Chris and Nick at the 22nd and Irving Market who did the same in their part of the neighborhood so no interested neighbor would remain unaware of what we all were proposing to do together.

HGS--Opening_Celebration[2]--2013-12-07

Maya (center), with her mother and a friend

But that’s far from the complete story. The narrative we’re helping extend includes people like Maya, who was born on January 24, 2010—five days before the Hidden Garden Steps project was born as a result of an unplanned meeting in a branch library on the other side of town. Maya is growing up as the Steps are growing up. The mosaic on the Steps is an integral part of her life, and she has a tile that will remind her that she and her parents were here when it all was being built. If we’re lucky enough to keep her here in the neighborhood, she may extend the narrative herself if life leads her to raising her own family in a home not far from the Steps.

One more from the many that could be told: there’s Darren Gee, who as president of the George Washington High School Key Club three years ago brought his Key Club friends back month after month to help pull weeds, paint out graffiti, begin replanting the hill, and revitalize the hill. Because he remembered, in the following words, how menacing the site once felt:

“When I was little, my grandma used to take me up those stairs and I would be dead scared.  The stairs were dirty, dated, and covered with leaves.  I would always be afraid to slip so I’d slowly crawl up them or hold onto my Grandma for dear life.”

So many stories. So many additions to the narrative of our community and connections everywhere. Let’s give credit where credit is due. Please applaud yourselves. All of you. For all you did to make this happen. And remember that in many ways this is neither an ending or a beginning. It’s part of an amazing level of continuity that all of us will help sustain as we continue meeting here on the second Saturday of every month from 1- 3 pm. To sweep. To weed. To plant. To paint out any graffiti placed by those who don’t understand what adds to community as opposed to what detracts from it. But most of all to relish the community we have joined and continue to develop.

Our work together doesn’t have to take place just one time a month. We’re part of a community if we remove litter anytime we find any on the Steps. We’re part of a community if we remove graffiti whenever it appears. We’re part of a community if we come out on our own time and sweep a bit when it is needed. We’re part of a community if we kindly and openly and graciously approach people who may forget that people sleep at night in the buildings next to the Steps and are disturbed by loud conversations or impromptu parties. We’re part of a community if we ask those engaged in any other type of disruptive behavior to join us in making this a warm, welcoming, inclusive area for all who want to be part of our community. It’s up to us to add to that narrative.

We’re all in this together.

N.B.: This is the twenty-second in an ongoing series of articles to document the Hidden Garden Steps project in San Francisco.


Hidden Garden Steps: Libraries, Community, and Collaboration

March 30, 2011

Most people use public libraries to check out books or access other onsite and online resources. A few of us sometimes walk into libraries with much less focused goals in mind, and walk away with unexpected opportunities beyond our wildest dreams.

When Licia Wells and I joined a friend at the reopening celebration for the Bernal Heights Branch Library here in San Francisco on January 30, 2010, we had no idea that we were about to become involved in a community-based, volunteer-managed, neighborhood beautification project in an entirely different part of San Francisco.

As a former San Francisco Public Library employee and ongoing fan of what libraries offer all of us, I was excited about visiting the newly renovated branch and having a chance to see the branch manager and other colleagues that afternoon. And when Branch Manager Lisa Dunseth—who now is working in the Main Library San Francisco History Center—asked if we wanted to meet Colette Crutcher, an artist who lives in the Bernal Heights neighborhood, none of us could have imagined where our introductions and conversations were about to lead us.

Within a few minutes of meeting Colette, we all realized we had something in common: the Inner Sunset District’s Tiled Steps project connecting 15th and 16th avenues on Moraga Street. Colette and Aileen Barr had designed and overseen installation of that project; Licia and I were among the many admirers of that much-loved neighborhood landmark which attracts visitors from all over the world, so we had one question for Colette: If we could pull together another group of interested neighbors as Alice Xavier and Jessie Audette had done for the Moraga Steps, would she and Aileen be interested in working on a second tiled-steps project near the original site?

Colette, as we learned later, had had conversations like that one many times. Nothing had ever come of them. But this was to be a different set of circumstances, starting with a few of us who loved the non-tiled steps near our homes and wondered what we could do to stop the vandalism and deterioration that was making them a less-than-inviting walkway.

The thought turned into action a few days later when I saw Liz McLoughlin, who lives at the top of the 16th Avenue steps that connect Kirkham and Lawton streets. Liz and her husband Tom had spent countless hours sweeping debris from the steps and painting over graffiti which continually reappeared on a large wall near the top of the walkway. She immediately expressed interest in and enthusiasm for the idea of trying to form an organizing committee that could bring the project to fruition while creating a stronger sense of community within the Inner Sunset District.

With little more than a vague awareness of how Alice and Jessie had ceaselessly worked to lead the Moraga Steps project to fruition—and with a lot of information generously and graciously provided by Alice in the early stages of our discussions—Liz and I agreed to serve as co-chairs for a new organizing committee, Licia agreed to help oversee the effort to raise the $300,000 we eventually determined we would need to bring the effort to completion, and Colette and Aileen started working on designs for what became the Hidden Garden Steps.

The year-long process of creating the infrastructure to make the project work is a story for another day. What remains to be done here is to draw a line from that initial conversation at the Bernal Heights Branch Library right back to the San Francisco Public Library system’s continuing  role as a community resource that helps foster the creation and growth of communities and community efforts.

When we officially began our fundraising and marketing efforts early in 2011, I visited with a colleague at the Sunset Branch Library—a few blocks away from the proposed site for the Hidden Garden Steps installation—to see whether a public presentation by the artists would be of interest to the library’s community of users. A few hours later, a second colleague—Robert Crabill, who was unaware of that initial conversation but had just come across an online description of the project—contacted me about the possibility of having the artists do exactly what I had proposed. And the event, held earlier this week, drew 30 people into the library’s small community meeting room to hear about both tiled-steps projects from the artists; see sample tiles; and learn how they could become engaged in our efforts if they wanted to be part of what we are well on the way to accomplishing.

We have received other requests for similar presentations, are planning more events, and are delighted that new volunteers are joining the effort to continue what Alice, Jessie, Aileen, and Colette started. And those of us who are continuing to work on the Hidden Garden Steps and add to the existing sense of community that exists here in the Inner Sunset District couldn’t be happier than to have such wonderful informal and formal partners.

N.B.: This is the third in an ongoing series to document the Hidden Garden Steps project in San Francisco.


Tactical Urbanism: Community, Collaboration, Innovation, and Learning

April 10, 2014

Sometime, in an effort to accomplish something in our communities, we move so quickly that we don’t even take the time to slap a label onto what we’re doing—until we come across a lovely term like “tactical urbanism” and wonder why we didn’t coin it first.

Tactical_Urbanism--CoverNate Berg, writing for the Atlantic Cities website, describes the term concisely: “Guerrilla gardening. Pavement-to-parks. Open streets. These are all urban interventions of a sort—quick, often temporary, cheap projects that aim to make a small part of a city more lively or enjoyable.” And when we begin to dive into all the loveliness behind tactical urbanism, we find something that serves us well in a variety of settings: the reminder that great accomplishments don’t have to address problems and challenges at a macro level; sometimes we help change our world through small, incremental steps rooted in community, collaboration, innovation, and learning.

The learning element, for me, was obvious from the initial moment I learned about tactical urbanism (yesterday morning, while skimming a Twitter feed): a couple of training-teaching-learning colleagues—Heather Braum and Jill Hurst-Wahl—were attending a conference presentation on the topic, and both saw connections between what keynote speaker Mike Lydon was describing and what they had heard from me about the Hidden Garden Steps project here in San Francisco’s Inner Sunset District. After skimming notes prepared and posted by Jill and Heather, I immediately downloaded the wonderful Tactical Urban2 online manual produced by Lydon and his fellow tactical urbanists; devoured the descriptions of tactical urbanism projects documented within that manual; relished the idea that several of these projects are in place here in San Francisco or under consideration; thought about how they might inspire positive actions within libraries; and even began thinking about how the spirit of tactical urbanism flows through the best of learning projects I have encountered.

And yes, I immediately understood why Heather and Jill would think about a $467,000 project like the Hidden Garden Steps within the context of a philosophy rooted in “quick, often temporary, cheap projects that aim to make a small part of a city more lively or enjoyable”: the Steps, like so many of our training-teaching-learning efforts, appear to be large, complex, and daunting when seen out of context; within context, however, they are organically interwoven segments of a much larger tapestry that builds upon what is already in place and provides additional foundations for further development.

When we look at the broad brushstrokes of urban development within Lydon’s work, we immediately—if we have already encountered these volumes—think of Jane Jacob’s The Death and Life of Great American Cities (1961); Christopher Alexander’s A Pattern Language: Towns – Buildings – Construction (1977), The Timeless Way of Building (1979), and just about everything he has written since then; William Whyte’s City: Rediscovering the Center (1988); and Peter Harnik’s Urban Green: Innovative Parks for Resurgent Cities (2010). When we think beyond the explicit references to urban development, we think of how libraries increasingly engage in flexible use of their spaces for everything from community meetings addressing needs of libraries and the communities they serve to remodeling of spaces to create everything from an information commons to makerspaces. And when we stretch this even further into learning organizations, we find the sort of on-the-fly quick, often temporary, cheap experimentation some of us pursue in our communities of learning when we attempt something as simple as using Facebook or Google+ Hangouts to conduct online office hours with our learners in the hope that they will establish learning communities that last far beyond the formal end of a course we have facilitated.

Tactical urbanism in action: neighbors maintaining the Hidden Garden Steps

Tactical urbanism in action: neighbors maintaining the Hidden Garden Steps

Let’s draw explicit parallels here. Lydon and his colleagues document guerilla street tactics including painting a crosswalk where one doesn’t exist, but is needed, and shows how that simple action leads city officials to acknowledge and act upon the need. Libraries can create book discussion groups that go far beyond the traditional recreational approach to that action: by organizing discussions around a book that addresses a community need, the library can be part of a collaborative effort to substantially and positively address and act upon a community need. Those of us involved in training-teaching learning—which, I believe, includes tactical urbanists who teach by example; library staff, which facilitates learning through much of what staff members offer; and those involved in workplace learning and performance—engage in the spirit of tactical urbanism by exploring easy-to-implement low-cost/no-cost innovations that, when successful, quickly spread throughout our extended learning landscapes. And those of us engaged in projects like the Hidden Garden Steps—that 148-step ceramic-tiled mosaic surrounded by gardens tended formally and informally by neighborhood volunteers—are immersed in the spirit of tactical urbanism by building upon the example of those who came before us and inspiring others to create their own versions of these magnificent community meeting places that serve a worldwide community of visitors.

The punchline remains one I frequently recite: all we have to do is dream.


New Librarianship MOOC: Public and Civic Spaces

July 22, 2013

While R. David Lankes’s “New Librarianship Master Class”—a massive open online course (MOOC) under the auspices of the University of Syracuse School of Information Studies from July 8 – August 4, 2013—focuses on librarianship and the staff who make libraries what they are, we really can’t dive into that rich field of study without first looking at the public and civic nature of libraries (and other spaces)—a theme Lankes addresses in his book The Atlas of New Librarianship.

New_Librarianship_Master_Class_LogoAs is the case with much of what Lankes provides in the book and in the course, new librarianship reaches far beyond those working in or for libraries. Often focusing on the training-teaching-learning roles that librarians and libraries have long assumed, the course and book are a rich source of exploration for anyone involved in facilitating the learning process for learners of any age. And in a particularly fascinating passage, Lankes also steps back long enough to explore what he perceives to be the difference between “public” and “civic” spaces—a theme of interest to anyone who cares about and becomes involved in community development, collaboration, and partnerships (within or outside of libraries and librarianship).

“A public space is not truly owned. It is an open space,” Lankes writes (p. 65). “A civic space [e.g., a library], on the other hand, is a regulated space on behalf of the public. That means it is beholden to a whole raft of policy and law. A group can gather in a public space. They have to have permission to do so in a civic space, and that permission must be given in an equitable and nondiscriminatory way.”

While the distinction that Lankes offers provides plenty of room for exploration, it also addresses an almost vanished concept in a world where nearly every space is civic in the sense that it is under observation by citizens via cell phones and video cameras as well as by outright government surveillance and regulation, as is obvious to anyone thinking about how regulated public gatherings are at events ranging from national political party conventions to barbecues in public parks. Even our city, regional, state, and national parks are more “civic” than “public” under this definition when we think about how tightly regulated they are: they are treated almost as if they are living museums, where artifacts are meant to be preserved and where we are discouraged (for good reason) from removing plant specimens or even picking and eating wild berries, and permits are needed for overnight camping so that they have moved beyond that “public” unregulated state of existence.

Altas_New_Librarianship--CoverAnd yet there is far-reaching value in considering what Lankes says of libraries as civic rather than public spaces, for it carries over into so many other aspects of daily life that includes, but goes far beyond, what libraries, librarianship, and librarians (as well as other members of library staff) provide and inspire within communities: the aforementioned development of community, the fostering of collaboration, and the creation and nurturing of partnerships that produce far more as “civic” efforts than could ever be accomplished without the organized efforts that accompany the best of civic endeavors.

Lankes and those of us taking the New Librarianship Master Class are engaged in discussions about that precise library/librarianship topic at one significant and obvious level, but engagement at that level need not restrain us from taking the larger view of civic engagement that accompanies our collaborative explorations. When we become involved in projects along the lines of the volunteer-driven community-based Hidden Garden Steps project in San Francisco’s Inner Sunset District—an effort to transform a public space into a civic space through the creation and installation of a 148-step ceramic-tile mosaic, public gardens, and murals—we agree to work with all the various partners who are stakeholders in that space: neighbors; existing nonprofit organizations; local government employees and elected officials; and numerous others whose interests have already moved that public space into the civic realm.

Community organizers struggle together—just as librarians and other members of library staff struggle—to define community/civic needs and goals; to work together to bring these evolving dreams to fruition; to create moments of acknowledgement and celebration to mark whatever successes we have; and to recognize that civic development is never a one-time start-to-finish endeavor. There is always something new to consider, something new upon which we can seek areas of agreement and coordinated action; and something we can nurture in response to changing circumstances.

That’s the beauty of what all of us do as we attempt to define what is public and what is civic; what libraries are and should be becoming; and what librarianship must include to be successful in meeting the needs of the ever-expanding onsite-online communities it serves. If we think about, respond to, and act upon these ideas of public and civic spaces, and seek the most inclusive group of partners we can identify and attract, our public spaces—libraries included—will continue to serve as civic spaces that reflect our highest aspirations.

N.B.: This is the first in a series of posts inspired by the New Librarianship MOOC.


Christopher Alexander and the Architecture of Collaboration (Part 2 of 2)

June 20, 2013

While there are numerous wonderful and obvious resources available to anyone interested in building successful collaborations, there are also gems—case studies—that are easily overlooked simply because they are marketed in a way that doesn’t immediately bring them to our attention.

Alexander--Battle_for_Life_and_BeautyAs noted in the first of these two articles, architect Christopher Alexander’s latest book (The Battle for the Life and Beauty of the Earth: A Struggle Between Two World-System) is about far more than architecture; its description of two different building systems—one that is very traditional and cookie-cutter rigid, and one that incorporates flexibility and a firm commitment to collaboration to bring a project to completion—makes it a book with a compelling story as well as an essential guide for anyone involved in project management—including volunteer-driven community-based projects.

The Battle for the Life and Beauty of the Earth is, first and foremost, the story of how Alexander and his colleagues worked with a client in Japan to build a stunningly beautiful campus that continues to serve high school and college students in a unified setting designed to inspire and nurture learning. With plenty of photographs to lead us from start to finish on the project, Alexander describes the process of how a commitment to collaboration at times produced spectacular results and at other times really did create battle-like cultural confrontations between those who wanted to collaborate their way to implementation of a dream (the campus) and those who simply couldn’t move themselves past the formulaic (and lucrative) process that was at the core of their approach to project management.

And that’s where The Battle becomes useful to many of us who are not at all involved in the creation of architectural building, but are deeply immersed in building of another sort: building training-teaching-learning offerings that make a difference to learners and those they serve; artistic endeavors that reach and move appreciative audiences; and the sort of community-based project that the Hidden Garden Steps endeavor in San Francisco’s Inner Sunset District, represents—an effort to create a beautiful neighborhood gathering place which, when completed, will feature a 148-step ceramic-tile mosaic surrounded by gardens and murals to complement the earlier nearby project that inspired it.

HGS--Tile_Images--2013-03-11[1]Where Alexander begins with his standard practice of spending many valuable and highly-productive hours on any site upon which he and his colleagues are going to build, those of us involved in working with artists Aileen Barr and Colette Crutcher on the Hidden Garden Steps project have spent hours walking up and down those 148 concrete steps that were originally installed in 1926. We know, by heart, the number of steps on each flight; we know how light bathes various points on that site throughout the day and how the site feels in sunlight, fog, wind, and rain. By working with colleagues in the San Francisco Department of Public Works—the government agency in charge of the site—as well as with tree trimmers and plenty of volunteers engaged in monthly onsite clean-ups, we have become familiar with the soil, the native vegetation, the erosion-control and onsite structural issues that must be addressed before the ceramic-tile mosaic-in-progress (pictured at left) can be installed later this year (if everything continues on schedule), and even the wildlife that is increasingly drawn to the site as we have worked to erase decades of neglect and create a habitat that supports everything from birds to a species of butterfly (the green hairstreak) that used to be prevalent in the area but had become rare until colleagues in Nature in the City began working to restore habitats throughout the nearby hills. And by working side-by-side with the artists in free public workshops, we’ve even played a hands-on role in creating the 148-step mosaic that is at the heart of the project.

Just as Alexander describes how he worked with numerous collaborators as well as those who were skeptical of his ability to produce the campus he was designing and working to build, we have created an organizing committee that serves as a project management team while reaching out to other existing groups ranging from neighborhood associations to our local elected officials. We’ve been present at neighborhood meetings, street fairs, and other events that have drawn in new partners. And just as Alexander attempted, in every imaginable way, to foster collaboration rather than hierarchical organizational structures, our organizing committee has been and remains the sort of partnership where the only real titles (co-chairs) exist so that those interested in joining us have a point of contact and so that we have what in essence serves as an executive committee tasked with keeping the project on schedule rather than offering top-down decrees as to how the project will be completed.

Alexander’s description of how the high school/college campus was completed comes across as an honest meditation on the joys and challenges of bringing a collaborative project to fruition, and those of us involved in the Hidden Garden Steps project have certainly had our moments of joy as well as moments of disappointment along the way. But what we all share in common is a start-to-finish commitment to working together as inclusively as possible to create something tangible (the campus, the Steps, or a training-teaching-learning opportunity) as well as something intangible and equally compelling: the sense of community that comes from building something together.

N.B.: This is the second of two articles applying “The Battle” to non-architectural settings, and the sixteenth in an ongoing series of articles to document the Hidden Garden Steps project in San Francisco. A final free public workshop for volunteers interested in helping construct small parts of the overall mosaic will be held indoors in the St. John of God community hall in San Francisco’s Inner Sunset District (5th Avenue and Irving Street) on Saturday, July 20, 2013 from 1-5 pm.


Presentations/Courses

July 9, 2010

ALA_San_Francisco--2015_Logo“Blend It 2015: Using Technology to Create Onsite/Online Learning Spaces”
American Library Association Annual Conference Presentation for LITA
June 2015; San Francisco, CA
(PowerPoint Presentation)

“Collaboration, Technology, Social Media, and Learning: The 2012 Horizon Report–Higher Ed”
ASTD Mount Diablo Chapter
June 2012; Danville, CA
(PowerPoint Presentation)

“Community and Collaboration: Nature in the City, Hidden Garden Steps, and the Green Hairstreak Butterfly”
Joint presentation at the Randall Museum with Liam O’Brien, for the San Francisco Naturalist Society, on how Nature in the City and Hidden Garden Steps have been drawn to collaborate through a mutual interest in preserving habitats for an endangered butterfly.
April 2012; San Francisco, CA

“Community Partnerships: How to Get It Done”
ALA Editions Webinar — April 2013
(PowerPoint Presentation)

“Conflict Resolution/Difficult People:
Why Am I So Angry
(And What Are You Going to Do About It?)”

WebJunction Webinar, with Maurice Coleman
October 2010
(PowerPoint Presentation)

“Connected Learning for Library Staff and Users”
PCI Webinars — November 2015
(PowerPoint Presentation)

“Cover to Cover: Redefining Books and Library Collections in Learning”
PCI Webinar — June 2014
(PowerPoint Presentation)

“Critical Thinking and Assumptions in Decision-making”
Workshop for Contra Costa Community College District
April 2011; Martinez, CA
(PDF)

atd_ice_speaker_graphic_2016“Ed-Tech Trends: Identifying and Incorporating Them into Your Workplace”
ATD (Association for Talent Development) 2016 International Conference & Exposition — May 25, 2016, 10 am
Denver, CO [Session #W214]
(PowerPoint Presentation and Resource Sheet With Online Links)

“E-learning: Basics and Best Practices”
Updated July 1, 2010
(PDF)

PCI_Webinars--Logo“Flipped Classrooms: Playing With the Flipped Classroom Model”
PCI Webinars — May 2016
(PowerPoint Presentation)

Mount_Prospect_Discovery_Zone--2016-05-12“From eLearning to Learning: A Daylong Highly-interactive Exploration”
Mount Prospect Public Library — May 2016
Mount Prospect, IL
(PowerPoint Presentation)

Mt_Prospect_Logo“From eLearning to Learning: A Daylong Highly-interactive Exploration”
Mount Prospect Public Library — May 2016
Mount Prospect, IL
(Storify Document Capturing Participants’ Tweets)

“From eLearning to Learning: A Daylong Highly-interactive Exploration”
Mount Prospect Public Library — May 2016
Mount Prospect, IL
(Five-part Case Study Posted on Building Creative Bridges Blog)

“From Words to Pictures: Imagery in PowerPoint Presentations”
Infopeople/California Library Association
November 2008; Long Beach, CA
(PowerPoint Presentation)

HGS--Logo--2013--10-5--Candela“Hidden Garden Steps: Community,Collaboration, and $10K in Two Hours”
Presentation during San Francisco Department of Public Works Street Parks Project workshop
January 2012; San Francisco, CA

 

 

signorelli200x300[1]“How to Help Promote Your Book and Build Your Brand”
ALA Editions Webinar –June 2013

“How to Teach Online: A Beginner’s Guide”
ALA TechSource Webinar — January 2014
with Dan Freeman
(PowerPoint Presentation)

“Ignite, Interact, & Engage: Maximizing the Learning Outcome”
ALA Annual Conference Presentation — Learning Round Table
with Sharon Morris
June 2012; Anaheim, CA
(PowerPoint Presentation)

“In the Conversation (podcast)”
This episode (#113) of Maurice Coleman’s T is for Training biweekly one-hour podcast focuses on the newly-released New Media Consortium 2013 Horizon Report (Higher Education)MOOCs, and trends in learning and technology overall.
Recorded live in February 2013
(Archived audio-recording; download, save, then listen)
“Instant Professional Development (podcast)”
Episode 101 of Maurice Coleman’s T is for Training biweekly one-hour podcast; focuses on the use of Twitter backchannels as learning tools in conferences and expands into an exploration of how we all play the role of trainer-teacher-learner in many different parts of our lives; additional thoughts posted on Building Creative Bridges blog
June 2012
(Archived 45-minute audio-recording)

“Leadership: Trainers as Leaders–Introduction/Resource Sheet”
Updated July 1, 2010
(PDF)

ALA_Washington_DC_2010--Logo“Leadership: Trainers as Leaders (Overview)”
American Library Association Annual Conference Presentation/Panel Discussion for Learning Round Table
June 2010; Washington, DC
(PowerPoint Presentation)

 

 

 

“Levels of Engagement: Rethinking How Social Media Connects Communities and Libraries”
Multidistrict Keynote Presentation and Workshops — May 2017
King of Prussia, PA
(Annotated Storify Document Capturing Participants’ Tweets)

“Libraries as Partners in Lifelong Learning”
PCI Webinar — July 2014
(PowerPoint Presentation)

“Lifelong Learning and Personal Learning Networks”
Episode 145 of Maurice Coleman’s T is for Training hour-long podcasts for trainer-teacher-learners engaged several colleagues in a conversation about lifelong learning, personal learning networks, and Barbara Fister’s Library Journal article on the topic.
August 8, 2014
(Archived Audiorecording)

PCGBA_2CLR_PMSU_LT“Lifelong Learning (Learning for the Future: Habits of Mind and Teaching Life Skills)”
Saint Mary’s College of California Faculty Workshop– November 2015
Moraga, CA
(PowerPoint Presentation)

KIPA_Logo

 

“Making Space: Exploring Innovations in Onsite and Online Learning Spaces”
This “invited talk” for the KIPA (Knowledge & Information Professional Association) 2015 Conference in Denton, TX continues explorations of one of the key ed-tech trends discussed in the New Media Consortium 2015 Horizon Report > Higher Education Edition.

“Marketing 101: Creating the Voice of a Successful Organization”
ASTD Chapter Leader Webinar — June 2011
(PowerPoint Presentation and archived audio-recording of this one-hour live webinar)

SEFLIN_Logo“Mastering Online Facilitation (Part 1 of 4): Leading Engaging Meetings and Webinars”
SEFLIN Webinar — July 2014
(PowerPoint Presentation)

“Mentoring: Creating and Managing Mentoring Programs”
Tips, Sample Applications, and Resources — Updated July 2009
(PDF)

“Mentoring: Mentoring Program Basics”
American Library Association Annual Conference Presentation for Learning Round Table
July 2009; Chicago, IL
(PowerPoint Presentation)


“Mentoring Onsite and Online”

PCI Webinars
May 2014
(PowerPoint Presentation with Speaker Notes)

“Nonprofit Basics: Riding the Waves”
ASTD National Chapter Leader Conference Presentation
October 2009 (repeated October 2010); Arlington, VA
(PowerPoint Presentation)

“Nonprofit Survival Tips: Keeping Your Boat Afloat”
ASTD National Chapter Leader Conference Presentation
October 2009; Arlington, VA
(PowerPoint Presentation)

 

“PowerPoint Best Practices for Onsite and Online Presentations”
ALA CLENE Training Showcase
June 2008; Anaheim, CA
(PDF)
Rethinking_Digital_Literacy--Course_Graphic

“Rethinking Digital Literacy to Service Library Staff and Library Users”
ALA Editions asynchronous ecourse July – August 2015
Course reflections posted on my Building Creative Bridges blog

 

“Rethinking Library Instruction:
Libraries as Social Learning Centers”

ALA Editions asynchronous ecourse May 16 – June 10, 2011
Introductory article posted May 3, 2011

Rethinking_Social_Media--ALA_Editions“Rethinking Social Media to Organize Information and Communities”
ALA Editions asynchronous ecourse November 2 – December 6, 2015

 

 

 

“Social Learning Centers: The New Fourth Place”
Computers in Libraries 2011 Conference Presentation (via Skype)
with Maurice Coleman and Jill Hurst-Wahl
March 2011
(PowerPoint Presentation)

“Social Learning Centers and Libraries”
American Library Association Annual Conference Presentation/Panel Discussion for Learning Round Table
with Maurice Coleman and Buffy Hamilton
June 2011; New Orleans, LA
(PowerPoint Presentation)

“Social Media Basics”
ALA Editions asynchronous ecourse May 21 – June 17, 2012
Introductory article posted May 15, 2012

PCI_Webinars--Logo“Social Media, Library Partnerships, and Collaboration: More Than a Tweet”
PCI Webinar — February 2014
(PowerPoint Presentation)

“Strategic Planning 101: Working in the Construction Zone”
ASTD Chapter Leader Webinar
March 2011
(PowerPoint Presentation)

“Technology in Face-to-Face Training”
ALA TechSource Webinar
September 2010
(PowerPoint Presentation)

“Technology in Online Training”
ALA TechSource Webinar
September 2010
(PowerPoint Presentation)

ALA2014--Logo“That Was Great! Now What? (Providing Learning That Is Used)”
American Library Association Annual Conference Presentation (Learning Round Table) — June 2014
Las Vegas, NV
(PowerPoint Presentation)

 

Training, Teaching, and Learning 2012: State of the Industry Reports”
ASTD Sacramento Chapter Meeting Presentation
January 2012; Sacramento, CA
(repeated in Danville, CA in February 2012 for ASTD Mount Diablo Chapter)
(PowerPoint Presentation)

PCI_Webinars--Logo“Training-Teaching-Learning 2015: State of the Industry”
PCI Webinar — July 2015
(PowerPoint Presentation)

“Using Technology in Library Training”
ALA TechSource Webinar Overviews
September 2010

“Volunteers: Creating/Managing Successful Volunteer Programs”
Tips and Basic Template — Updated May 2009
(PDF)

“Volunteer Retention 101: Thanking and Rewarding Our Supporters”
PowerPoint Presentation for Webinar Co-presented with Rick Kerner for ASTD Chapter Leaders — December 5, 2012
Link to archived audio recording coming soon

“Web Analytics, Part 1: Turning Numbers Into Action”
ALA TechSource Webinar, with Char Booth
January 2011
(repeated in January 2012 with Sarah Houghton)
(PowerPoint Presentation)

“Web Analytics, Part 2: How Libraries Analyze and Act”
ALA TechSource Webinar, with Char Booth
(repeated in January 2012 with Sarah Houghton)
January 2011
(PowerPoint Presentation)

“Web Conferencing: Presentation Skills for Meetings and Trainings”
Updated January 23, 2010
(PDF)

“What Trainers Need to Know about Libraries”
ASTD Mount Diablo Chapter
February 2009; Danville, CA
(PowerPoint Presentation)

HGS--Logo--2013--10-5--Candela“Why Study Science?”
Two presentations for George Washington High School science classes; each session helped students see how a knowledge of science and nature has been essential in developing the Hidden Garden Steps project in San Francisco’s Inner Sunset District
April 2012; San Francisco, CA


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