NMC Horizon Report 2014 (Pt. 3 of 6): Opportunities Among Solvable, Difficult, and Wicked Challenges in Learning and Technology

Any of us involved in training-teaching-learning might take comfort in the idea that we’re not alone in the challenges we face—something made abundantly clear in the latest Higher Education Edition of the New Media Consortium (NMC) Horizon Project reports on key trends, significant challenges, and developments in educational technology.

Horizon_Report--2014-CoverAlthough by definition focused on challenges in academic institutions, the report readily lends itself to serving as first-rate documentation of challenges—and potential solutions to them—far beyond the physical and virtual walls of its intended audience in higher education. Those “significant challenges,” arranged along three distinct time horizons, are grouped into solvable challenges (the low digital fluency of faculty members and the relative lack of rewards for teaching); difficult challenges (competition from new models of education and ways to scale innovations in teaching); and wicked challenges (expanding access to educational opportunities and keeping education relevant) that will take much longer to resolve.   

One consistent theme that connects several of the challenges is the need to help teachers (and, by extension, other learning facilitators) develop better teaching/training skills. It’s an obvious element of addressing the problems of low digital fluency among teacher-trainer-learners, lack of rewards for teaching/facilitating learning, addressing new models of education as well as workplace learning and performance (staff training), and keeping education (and training) relevant.

It’s not as if we’re lacking in options in dealing with some of these issues. The report contains links to a variety of articles documenting creative approaches, such as the Andrew W. Mellon Foundation/Davidson College collaboration to “create a comprehensive curicular model of digital studies to support the faculty’s development of digital skills.” With a bit of creativity, we might be able to apply, to other training-teaching-learning settings, what comes out of that collaboration.

Sahlberg--Finnish_LessonsMoving to an even deeper level of engagement, we might find ourselves inspired to seek productive and creative collaborations by the fact that “[e]mployers have reported disappointment in the lack of real world readiness they observe in recent graduates who are prospective or current employees” (p. 21)—something clearly not solely a problem for those in academia. Pasi Sahlberg has already, through his book Finnish Lessons: What Can the World Learn from Educational Change in Finland?, provided one potentially fruitful route of exploration for those seeking business-education collaborations. Sources cited within the Horizon Report, including the UK-based JISC, provide other collaborative models through which “schools, public libraries, and community learning bodies” partner to explore information and communications technology in learning (quoting from Wikipedia).

And our own experiences working in and with a variety of learning organizations places us in a great position to tackle a broad and particularly wicked problem: “It is difficult for institutions to stay ahead of workforce needs” (p. 21).

My own involvement in New Media Consortium projects, American Society for Training & Development (ASTD) activities, and a variety of training-teaching-learning endeavors through the American Library Association, has convinced me that collaborations among these three first-rate learning organizations could produce positive results that the organizations and their members cannot accomplish on their own—it’s really no different than the JISC approach to bringing schools, libraries, and community learning bodies together. And I suspect that trainer-teacher-learners with experiences and affiliations far different from my own can readily see equally strong prospective partners capable of addressing the challenge of finding ways to stay ahead of workforce needs.

nmc.logo.cmykThe resources mentioned in passing in the “Significant Challenges” section of this new Horizon Report could (and probably should) keep us busy for several weeks or months. In addition to the references to JISC, we find brief, easy to overlook mentions of the 2013 Report to the European Commission on Improving the Quality of Teaching and Learning in Europe’s Higher Education Institutions; Harvard University’s WIDE World online resource for teachers, professors, teacher trainers, and administrators; and the European Commission’s Opening Up Education and Training initiative in addition to numerous links to shorter articles and videos. There are also abundant reminders that expanding access to learning opportunities relies as much on helping people learn to learn in online environments as it does on technology infrastructure. Di Xu and Shanna Smith Jaggars’ “Adaptability to Online Learning” report through the Community College Research Center at Colombia University is one significant resource that carries us far beyond what can be documented within the pages of the new Horizon Report and is an invaluable resource for anyone interested in helping learners thrive in online learning environments.

Learners themselves seem to understand that we need to be working more diligently to create a vibrant and responsive lifelong learning environment moving beyond traditional silos within our organizations (academic learning opportunities that don’t interact with staff training programs that don’t interact with learning opportunities provided by libraries). There is clearly recognition—at least among Millennials—that lifelong learning has become essential to lifelong success in the contemporary workplace, the 2010 Pew Research Center report Millennials: A Portrait of Generation Next, documented. Expanded interactions among NMC, ASTD, and ALA members alone could produce positive responses to that perceived need and the challenges noted in the latest Higher Education Edition in the Horizon Report series.

What the report does, then, is highlight the challenges we face so we don’t lose sight of them. It reminds us that we are far from alone in trying to resolve those challenges. And it encourages us to draw upon available resources to better serve those who rely on us to provide effective learning experiences that address their—and our—short- and long-term needs.

NB: This is part of a series of articles exploring the latest Horizon Report. Next: On the One-Year Horizon—Flipped Classrooms and Learning Analytics

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