Facebook helps three out of four libraries recently surveyed announce upcoming programs and new acquisitions, Research and Markets’ newly released report focusing on 62 public, academic, special, and government libraries suggests. And more than half of the libraries surveyed maintain active Twitter accounts. Which still leaves a lot of libraries—and library staff members–not yet seeing the need to use social media tools to meet library users where they are meeting.
If you’re among the several billion people who haven’t yet felt the need to start a Facebook or other social media account, you don’t need to let others push you into the social media pool; you’ll dive into those waters when you’re ready—and not a moment sooner. And if the very thought of using Facebook, Google+, LinkedIn, Twitter, or other social media services fills you with dread, please understand that you’re not alone. We’ve all been there. And some of us have overcome the dread and discovered that there are ways to use these services with the help of trusted colleagues. The moment of transition arrives when we realize we can dive into social media without it completing drowning us.
We’re constantly bombarded with admonitions and expressions of disbelief if we tell someone immersed in social media that we just don’t feel the need to join them in those venues. It’s as if, by refusing to join them on Facebook and those other sites, we have placed ourselves into an aberrational class of anti-social networking malcontents who somehow have decided to gleefully rip holes in the fabric of the social media universe. Yet nothing could be further from the truth. For some, it just takes more time to reach the moment of need—that moment when we see more value in being part of the online social networking universe than we see in remaining aloof from what initially appears to be a frivolous, unproductive use of our time.
What the social media mavens often ignore is that many people simply haven’t recognized how involvement in social media networks can actually strengthen rather than detract from the sense that we are part of vibrant, creative, and inspiring social communities that increasingly combine, in a seamless way, our onsite and online professional and personal activities. They haven’t seen the value of joining thoughtfully inspiring online conversations they don’t even know are taking place.
Those of us who gone from dread to enthusiasm now barely notice the tools; we focus on a newfound and effective method of communication and the cultivation of resources that enrich every facet of our lives. We realize that whether we are on Facebook, Google+, LinkedIn, or Twitter is far less important than how we incorporate those tools into our lives—and how we work to keep them in the role of tools rather than turning them into driving forces that keep us from accomplishing other, more important things. We quickly learn to sift through the online ephemera and go for the gold—those updates providing links to a valuable and much-appreciated resource that we would not have found by ourselves. And when that happens, we’re in the game. Completely. With full enjoyment. And with gratitude that we didn’t have to waste time seeking out that resource on our own.
All of which provides a great reminder to those of us who have made the personal and professional journey from dread and anti-social networking to developing a great appreciation for how those tools have drawn us into valuable and highly valued communities. We are not going to entice others into that world by telling them they have to join. Furthermore, there’s no reason that we should do so. What we should be doing is using these tools ourselves. Letting others know what has worked for us (and, most importantly, why). And being there to help others take the baby steps they need to take to join us in the shallow or the deep end of the social media pool.
N.B.: Paul is teaching the ALA Editions four-week online “Social Media Basics: Engaging Your Library Users” course from May 21 – June 17, 2012 (http://www.alastore.ala.org/detail.aspx?ID=3812) for those who literally want to start at the beginning by opening Facebook, Google+, LinkedIn, and Twitter accounts, and then seeing how those accounts can serve their professional and personal needs.
An edited version of this article was written for the ALA Editions blog.