Trainers as Leaders: Spontaneity, Learning, and Leadership

A colleague once suggested that trainer-teacher-learners need to be careful that they don’t lose control of their learning environments and “let the inmates run the asylum.”

Co-facilitating the second meeting of the ASTD (American Society for Training & Development) Trainers as Business Leaders @Mt.Diablo ASTD special interest group with Diane Fleck last month helped me realize that there are times when the “asylum” does very well with the collaboration of the “inmates.”

Members of that rapidly-growing training and leadership group—which is sponsored by the ASTD Mount Diablo Chapter and is open free of charge to workplace learning and performance professionals throughout the San Francisco Bay Area—began our June meeting with a broad-based discussion of the characteristics and behavioral patterns we observe in great leaders. The comments captured much of what comes out of any discussion on leadership: a willingness to give associates autonomy to make decisions; an ability to inspire others and display the sense of inner authority that inspires trust; an ability to connect with and bring out the best abilities in the people being led; knowing how and when to listen; and a willingness to engage in the decision-making process to shape those decisions.

What happened next was far from routine. Group and chapter member Steven Cerri built upon the conversation by describing a workshop exercise he often facilitates to help others become comfortable with themselves so they are more comfortable and effective in leading others. The exercise came out of neuroscientific and neuro-linguistic programming ideas about connections between mindset and physiology.

“There are actually ways you can affect the physiology and change the mindset,” Steven explained. What he does with his learners, he continued, is designed to help us quickly achieve “that comfortable state where you have the sense that you’re moving through the world comfortably, and, in that state, you have much more access to your full capability. Imagine what it would be like to act as a leader from that state. Once you get this really nailed down, you can access it no matter where you are. It’s just that ability to notice. Why not move that way through the world? Why pick anything else?”

Which, of course, raised the obvious question: “Can you run us through that exercise now?”  And which then produced a much-appreciated response: Steven’s agreement to do exactly that in what was a beautifully effective spur-of-the-moment example of delivering just-in-time learning to a group of his own peers.

What Steven did, in the space of a few minutes, was to encourage his eight peers to sit in comfortable positions, relax, and quietly observe what was contributing to that state of being in the world comfortably. Noting our own individual positions—whether we were sitting forward or leaning back, for example. And then thinking about how we might quickly slip into that physical posture at moments when we most needed that sense of being centered to respond to the needs of those we are leading.

The learning continued as we debriefed the experience to note what Steven had produced among all of us: an increased ability to observe ourselves in ways we rarely do; an appreciation for the already strong spirit of cohesiveness among members of the group that made it possible for us to fully engage, spontaneously, in the learning opportunity Steven provided; and an awareness of the strength of this group of leaders in development—our willingness to work as peers in ways that quickly move us from theoretical to practical and personal engagement in whatever topic we are exploring.

“Really effective leaders know how to adjust in real time to what is going on in the room,” Steven observed as the conversation was drawing to a close, and there’s no doubt in my mind that the example he provided will be one that sticks with us and serves us well in the months and years to come.

N.B.—This is the second in an ongoing series about the ASTD Mount Diablo Chapter Trainers as Business Leaders group; for information about upcoming meetings, please visit the Chapter website at http://mtdiabloastd.org.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: