NMC 2014 Summer Conference: Not In My Wildest Dreams!

June 20, 2014

The words “ambassadors” and “learning spaces” might not be at the forefront of your mind if you’re attending an educational-technology conference, but they certainly were for me while I was in Portland, Oregon for the New Media Consortium (NMC) 2014 Summer [ed-tech] Conference earlier this week.
NMC Summer Conference - PortlandIt was, in fact, at the intersection of ambassadors and learning spaces that I again saw what most attracts me to ed-tech and all other aspects of training-teaching-learning: the learners themselves. And what I saw needs to be seen by every one of us involved in and passionate about learning.

The ambassador connection initially came within hours of my arrival onsite early in the week through my conference roommate, Jonathan Nalder—an Australian educator/ed-tech enthusiast who partially funded his trip to the conference by running an online fundraising campaign via Kickstarter. Nalder was among the more than 20 ed-tech aficionados worldwide chosen to serve in the first cohort of NMC ambassadors for their willingness to play the role of “knowledgeable members of NMC Horizon Project K-12 Advisory Boards in the discussions that lead to future K-12 editions of the NMC Horizon Report series, be the experts in their field in the NMC Commons, and gain recognition among an international body of colleagues as innovative educators,” as we are reminded on the NMC website. (The ambassadors earned their positions by submitting video applications that describe the innovations taking place at their schools and also give us a wonderful overview of what was happening in the world of K-12 ed-tech at the time those videos were submitted.) So it was an unexpected pleasure to join him and several other ambassadors for dinner—which is when the learning-spaces connections began.

Hearing NMC Ambassador Lisa Gustinelli chat, during dinner, about a library that had become an “innovation center” she recently joined in a private high school in Florida teed up the topic nicely because it connected transformations I have been following: learning spaces that feature equipment and furniture that can easily be moved to accommodate the needs of learners and learning facilitators; collaborative environments; and the continuing evolution of libraries in ways that more overtly acknowledge and promote their long-standing role as learning centers. My own extremely rewarding onsite conference explorations of learning spaces continued during the week through a series of experiences including attendance at Houston Community College Northwest Director of Technology and Instructional Computing Tom Haymes’ session on idea spaces, and Al Biles’ engaging session providing an overview of innovations at the Rochester Institute of Technology Center for Media, Arts, Games, Interaction and Creativity (MAGIC)—which is beautifully described on the MAGIC website.

The ambassador-and-learning-spaces connection came full circle early in the afternoon of the final day of the conference when I joined colleagues in exploring the conference “Idea Lab”—a stimulating ed-tech version of poster sessions designed to serve as “a dynamic place where creativity flows,” and where displays took various shapes including simple yet elegantly-designed stand-alone posters and informal presentations that incorporated content viewable on tablets.

 

Cheryl Steighner with students

Cheryl Steighner with students

Walking over to the “Social Media: Connecting Young Learners to the World” session organized by NMC Ambassador Cheryl Steighner, I found what I hadn’t even known I was seeking: learners at the center of an Idea Lab session about the training-teaching-learning process. And not just any learners: Steighner’s co-presenters (lovingly referred to as her “Steighnerds”—were an amazing group of fourth- and fifth-grade students who were the youngest presenters ever to be included in an NMC Summer Conference, conference organizers confirmed. With Steighner standing nearby and intentionally taking a back seat to her learners, the students described how they had studied an interwoven variety of subjects by using Skype, Twitter, and other social media tools. Via Skype, for example, they interviewed students from other parts of the United States; their initial challenge, shaped through gamification techniques and involving a series of yes-no questions, was to determine where their Skype colleagues were physically located. Once they determined the geographical setting inhabited by their fellow students, they located and marked those places on a map that is usually kept in their classroom and was brought onsite to the NMC conference to be incorporated into their Idea Lab display. But the learning didn’t stop at that elementary level during the Skype sessions; the students learned about their Skype-partners’ cities and states through conversations during those online sessions. The students also honed their English reading and writing skills by composing grammatically correct sentences that became tweets, and by using iPads to compose writing assignments on a variety of topics including the civil rights movement in America.

Skyping to learning geograpny...and more

Skyping to learn geography…and more

Most striking about this blended learning/blended presentation approach is that it made me think far more broadly about the interwoven nature of our learning spaces than I ever had before. The Idea Lab space was a temporary learning space in which adults were learning about Steighner’s approach to teaching as well as about her learners’ sophisticated and enthusiastic approach to learning. The students’ learning space is an intriguingly blended onsite-online classroom that reaches as far as Steighner, Skype, Twitter, and NMC Summer Conference attendance will take them. The conference itself was a dynamically-inspiring learning space comprised of numerous elements: the smaller overlapping learning spaces ranging from the Idea Lab displays, workshops on massive open online courses (MOOCS) and other topics, and session break-out rooms to the larger ballroom settings where plenary sessions were held—and then beyond the hotel where the conference took place, extending into the restaurant where the ambassadors and I talked about innovation spaces and so much more Monday night, then extending even further into another restaurant the following evening with a slightly expanded group that included NMC staff, a workshop facilitator, and one of the conference plenary speakers.

NMC CEO Larry Johnson chats with one of the youngest conference presenters

NMC CEO Larry Johnson chats with one of the youngest conference presenters

I clearly wasn’t the only one to notice the spectacular nature of what was occurring in this wonderfully expansive learning space. NMC CEO Larry Johnson, visiting with Steighner’s learners during the Idea Lab session, was clearly as moved by the experience as any of us were. After listening to the students describe what they have gained, he reached into his pocket and in what was clearly an unplanned act, handed each of them a business card and told them that when these fourth- and fifth-grade students were ready to enter the workforce, there would be a place waiting for them at the New Media Consortium.

“When NMC started the Ambassador Program a year ago, did you have any idea that people like Cheryl would be producing results like this at an NMC conference?” I asked him a few minutes later.

“Not in my wildest dreams,” he responded without hesitation.

It simply has to be said: the ambassador project is one well worth observing and emulating, and those fourth- and fifth-grade learners who are becoming our partners merit all the attention we can give them, for they are going to be entering our workplaces sooner than we think. And the learning experiences and expectations they bring with them are going to offer us magnificent opportunities to continue growing with and responding to the evolving challenges of training-teaching-learning—or they are going to leave us in the dust.

“They are going to change the world,” Steighner predicts in a way that cannot be denied, for they already are as we spend time with them. Learn from them. And are inspired to be even better than we are at what we do.


NMC 2014 Summer Conference: Lighting Candles and Taking It Down  

June 18, 2014

Listening to Tom Haymes (director, technology & instructional computing at Houston Community College Northwest) talk about how to create idea spaces this afternoon at the New Media Consortium (NMC) 2014 Summer [ed-tech] Conference here in Portland, Oregon, I realized that worlds were converging. What better place, after all, to be hearing and dreaming about those creatively dynamic and innovative academic learning centers than at a conference which brings colleagues together to at least temporarily form an inspiring space for the development and sharing of ideas?

Haymes--Idea_SpacesThe topic Haymes was addressing—the need to be “looking at our spaces, the time allotted for reflection, and the mental, institutional and cultural structures we put into place to support teaching and learning”—isn’t just something of interest to those of us at this first-rate ed-tech conference; it’s a topic that is essential to what I see my training-teaching-learning colleagues in workplace learning and performance (staff training) endeavors and in libraries, museums, and other community-based learning organizations considering, promoting, and doing.

While Haymes posed it in terms of academic settings by rhetorically asking why our classrooms often continue to look the way they have looked for generations, he could have just as easily been posing the same question to anyone involved in training-teaching-learning. Whether we are absorbing gems from the best of lecturers or suffering through deadly-dull lectures, we have access to a steady stream of research showing how relatively ineffective the lecture as a learning tool is, yet it continues to be the paradigm in much of what we encounter through our lifelong learning efforts.

Increasingly, however, we are also encountering wonderful extensions of the decades-long search for models more effective than the learner-as-sponge lecture model: the best of our connectivist massive open online courses (MOOCs), for example, create cross-platform virtual settings for engaging learning experiences; the information commons model that has extended beyond the walls of academic libraries into public library settings seems to be morphing into makerspaces and innovation centers that are changing the shape of some of our community learning centers, and those idea spaces that Haymes so tantalizingly dangled before us this afternoon give us something else to dream about—and strive to produce. It’s all part of moving us from what Haymes described as the quintessential learner question—“What do I have to do to get an A in this course?”—to the all-too-infrequently-asked question, “What can I learn in this class?”

And Haymes wasn’t quite done with us at that point; he also described how he and his campus colleagues are designing for synergistic innovation: “We really designed the entire campus to be a learning space, where all of the pieces work together”—which, again, is a wonderful goal for all of us in training-teaching-learning to explore and pursue since it places an emphasis on the same holistic approach to learning-space design as we should be taking to the learning process itself.

NMC Summer Conference - PortlandWe come full circle here: classrooms as idea spaces, and conferences as idea spaces where learning occurs naturally. We heard NMC CEO Larry Johnson begin the first full day of formal keynote addresses, presentations, and other activities with the playful directive “Let’s light this candle!” We heard him at the end of the day offer what I’ve come to accept as the “Conference Lament”–an acknowledgement that when you convene a creative group of trainer-teacher-lifelong learners who incorporate conference backchannels into their learning experience, you’re going to find that no conference wireless system can possibly keep up with all of us: “We’re an Internet organization; everywhere we go, we take it down,” he told conference participants in a moment of levity near the end of the day. “”We bought you a great Internet experience; I’m sorry you’re not getting it.” But what we did get as we reconvened as a group at the end of the day was a fabulous series of five-minute presentations from colleagues whose learning innovations make us wonder why we would settle for anything less than the most adventurous and productive approaches possible. And the icing on the cake was an end-of-day keynote presentation by photographer-visual storyteller Bill Frakes, whose short films on cranes and “a teacher remembered” were stunningly, heartbreakingly beautiful explorations of artistry, creativity, innovative use of technology, and the power of storytelling.

There’s still another full day of sharing our temporary idea space here in Portland. And I have no doubt that when it comes to an end, the sense of augmented emotional reality that this sort of immersive environment creates will once again begin to dissipate. But the important and more long-term transformation that the idea spaces in our lives inspire are the learning model most worth pursuing—which is the gift our NMC colleagues are once again providing.


NMC 2014 Summer Conference: Adventures, Guilds, MOOCs, MOLOs, and Gamification (Play With Me)  

June 17, 2014

You won’t hear any of the “MOOCs are dead” lamentations here at the 2014 New Media Consortium (NMC) Summer [ed-tech] Conference in Portland, Oregon. In fact, many of us attending New Mexico State University Assistant Professor of Curriculum & Instruction Julia Parra’s pre-conference workshop this morning walked away understanding that the world of MOOCs (massive open online courses)  is still very much evolving. As is the approach to designing and delivering them. As is the vocabulary that attempts to describe them.

nmc.logo.cmykParra took an appropriately playful approach to the topic as she suggested that incorporating concepts of gamification into the evolving world of MOOCs might produce more engaging and rewarding learning experiences for all involved. If we apply the playfulness of gamification to MOOCs, she suggested, we begin trying to cultivate “fans” rather than designing coursework for “students.” Those “students” then become “adventurers” in learning “adventures” rather than completing uninspiring assignments in weekly “modules,” and they engage in connected learning by working in small “guilds” comprised of less than 10 people per guild so they can more effectively become learners as creators rather than learners solely as consumers—something I’ve experienced and documented through participation in #etmooc—the Educational Technology and Media MOOC—and other connectivist MOOCs.

Even the terminology applied to these online courses can reflect the variety of options available, Parra noted: MOOCs, in a variation she is exploring through an “Adventures in Learning Design, Technology, and Innovation” course she is developing, become MOLOs—Massive Open Learning Opportunities. Other variations she noted in passing include LOOCs (little open online courses), SPOCs (small private online classes), and LeMOOCs (limited enrollment MOOCs).

The way we and our learners approach MOOCs and define completion and success is equally open to variations. One of her own practices is to engage in what she calls “scavenging”—diving into a MOOC long enough to find something of value to her or to achieve a particular learning (adventure) goal rather than feeling that she has to finish every assignment designed by those creating and facilitating the adventures she is pursuing. It’s the same approach many of us are taking in our lifelong-learning endeavors: we maintain that we have “completed” this sort of learning adventure when we have met our own learning goals rather than standard one-size-fits-all definitions of the term “course completion.” The bottom line, of course, is that we help create and foster a culture of lifelong learning that provides the opportunity for learning facilitators to learn alongside their learners.

NMC Summer Conference - PortlandParra further helped us explore our ever-evolving learning environment by reminding us that some of our familiar approaches to learning (e.g., pedagogy and andragogy) are complemented through increasing attention we give to other “gogies,” including heutagogy (the study of self-directed learning) and hybrid pedagogy. The push to explore, synthesize, and build upon the myriad approaches and influences trainer-teacher-learners encounter every time we step back from our work enough to see all that goes into it helped clarify the exciting range of possibilities that come our way each time we convene at a conference as inspiring and as eye-opening as the NMC Summer Conference is.

Leaving the session—and looking forward to all that is before us for the next few days—left at least  few of us appreciating the elements of a framework for learning that Parra outlined: clarification; community and collaboration; creation; crystallization; and contemplation—a framework that should serve us well as we continue learning from our colleagues here in Portland and within the much larger communities of learning to which we belong through all that we attempt and accomplish.


Location, Location, and Location: Hanging Out and Learning With Samantha Adams Becker and ATD

May 17, 2014

Being in the same room with my friend, colleague, and co-presenter Samantha Adams Becker earlier this week along with colleagues from the Golden Gate Chapter of the Association for Talent Development (ATD)—formerly the American Society for Training & Development (ASTD)—required a combination of technological sleight of hand; some knowledge of the neuroscience of the brain, learning, and magic; and plenty of practice.

Horizon_Report--2014-CoverWhat helped make the evening intriguing was that Samantha, in a very real sense, was not more than a few feet away from me in San Francisco for our “Ed-Tech, Learning, and NMC (New Media Consortium) Horizon Reports: What’s In It for Us..and Our Learners” discussions with local ATD colleagues while simultaneously being more than 1,850 miles away, in Baton Rouge.

I’ve been learning how to be in at least two places at once ever since colleagues and I, in fall 2007, used Skype to connect a colleague from Ohio with an onsite audience in San Francisco to show how the use of free online tools could effectively and viscerally bring people together in ways that simulate face-to-face conversations—think of it as telepresence without costly investments. I continued the experiment  with Skype in a different context for a virtual face-to-face just-in-time lesson in using Excel and PowerPoint two years later to help a friend prepare for a job interview she was about to do. Racheted it up a bit more via Skype by bringing two offsite colleagues into an onsite presentation for ASTD Sacramento Chapter members in May 2011. And returned to the experiment with Samantha in June 2012, shortly after Google Hangouts became available as a way to viscerally connect individuals regardless of geography: she was co-presenter, from New Orleans, for an onsite session I was facilitating in San Francisco’s East Bay Area for ASTD Mount Diablo Chapter colleagues.

We knew we had exceeded participants’ expectations—and our own—when I managed to step out of the room unnoticed while the Mount Diablo Chapter members were interacting with Samantha; rejoin the conversation from outside the room by logging into the Google Hangout via a tablet I was using, and briefly talk to her about how that interaction by tablet was an example of how smartphones and tablets were allowing us to engage in a variety of m-learning (mobile learning) opportunities regardless of whether those opportunities were asynchronous or synchronous—which is what the ATD Mount Diablo Chapter event had become at that moment.

ASTD_to_ATDOur latest collaboration with members of what is now the ATD Golden Gate Chapter included some interesting twists, and those interested in how to duplicate the experience have plenty to consider. Basic equipment includes a desktop or laptop computer; webcams (mine is built into my relatively lightweight Toshiba Portégé laptop); ability for us to hear each other (both of our laptops have small built-in speakers that produce high-quality audio output when hooked up to an onsite speaker system), and she usually doesn’t wear a headset or have any other visual cues that would remind people she is not physically in the room; a small, portable back-up speaker system that can be hooked up to my laptop in case the onsite speaker system isn’t working properly on the day or night of a presentation; and a projector and screen (or blank white surface) to project Samantha’s video feed from the Google Hangout in a way that made it easily and clearly visible for everyone onsite.

Onsite rehearsal time is critically important. When using a site for the first time, rehearsals can extend from an unusually short 45 minutes if all works well—it rarely does—to as much as two two-hour sessions if intensive trouble-shooting becomes necessary. (We once had to solve an unexpected Internet connectivity problem by ending one very frustrating two-hour session so I could obtain a 4G hotspot device and make arrangements to purchase enough online time with that device to carry us through an additional rehearsal and the live event itself.) Rehearsal includes checking sound levels from various points throughout the room, locating the best position for the webcam so it captures enough of the room for Samantha to be able to see as many participants as possible, and trying to create the least-intrusive tech set-up possible: the point is to create a set-up which has participants looking at the projected image of Samantha, me, and each other as much as possible so that the technology quickly fades into the background—which, thankfully, it generally does!

Sleights_of_MindUnderstanding how our minds process visual and audio information also helped us more effectively take advantage of creating the illusion of presence even though she was physically in Baton Rouge, so reading the section on ventriloquism in Stephen Macknik and Susana Martinez-Conde’s book Sleights of Mind: What the Neuroscience of Magic Reveals About Our Everyday Deceptions. The key element here is understanding that our brains process sound the same way they do when we watch movies in a theater, matching sounds with images to make us believe the sound is coming from the screen rather than the speakers, so we always attempt to have speakers unobtrusively placed as close to the screen as possible and match the sound level as much as possible to the level of my own voice onsite.

We have also come to understand that worries about lack of synchronization between what participants hear and see (as when lip movement is ahead of or behind what they hear) is not as important as many of us might assume. Macknik and Martinez-Conde convincingly demonstrate, in their book, that we focus on an extremely small part of what is in our overall field of vision. Extrapolating from what they show, we realize that the only time participants notice discrepancies between sound and lip motion is when they focus their visual attention on the motions of the speaker’s lips onscreen. If they are looking at Samantha’s eyes, or at me, or at anything else in the room, the illusion of presence is not at all interrupted.

Our onsite-online blended presentation this time also carried the experiment one step further. To control and limit potential bandwidth problems, Samantha and I were the only two participants in the Hangout; other offsite participants received the program feed via a separate remote-viewing option that Chapter members routinely provide. If offsite participants had wanted to ask questions, the person monitoring that external feed would simply have repeated questions to Samantha and me, and we would have responded orally so the outgoing feed carried the response from the room to the offsite participants.

But all of this is just a prelude to the real magic that occurs through this type of learning experiment/experience: it’s a perfect match of content and delivery method for everyone involved. We were introducing participants to current trends, challenges, and developments in educational technology that affect them and their own learners, and we were facilitating discussions on the topic through the use of relatively low-cost technology that they themselves could immediately use if they chose to do so. We had cobbled together a smart classroom to show how relatively easy a task that could be. We learned from the questions they asked as much as they learned from the presentation we offer.

Emergency responders needed for e-learning trauma?

Emergency responders needed for e-learning trauma?

Most importantly, it became another example of the power of learning opportunities that are engaging. One of our most rewarding discussions came from participants’ observations that e-learning/online learning experiences generally are far less engaging than they should be and almost leave learners requiring the assistance of trauma-unit personnel—which made us laughingly agree that one service ATD and other learning organizations could provide would be an e-learning trauma/paramedic service to minister to those who had suffered through traumatically bad learning experiences online. We also used our ersatz smart-classroom set-up to exchange ideas about how to address digital literacy challenges among ourselves as trainer-teacher-learners as well as among the larger group of learners we all serve.

The conversation came to an end with the all-important confirmation that everyone in the room felt as if Samantha had been there with us in our blended onsite-online learning experiment—and in every significant way, she had been! The technology we have and the technology that others are continuing to develop creates magnificent opportunities to meet and interact with first-rate colleagues and provide effective learning opportunities—as long as we focus on each other and see the technology as the background tool that facilitates learning, communication, interactions, and meaningful collaboration.


R. David Lankes, Learning, and Working Overtime

April 29, 2014

Listening to a recording of R. David Lankes’s “The Faithful and the Radicals” over the weekend felt like going to church. It’s inspirational. Transformative. And steeped in a sense of the divine. It is the sort of plea for community, collaboration, and action that runs consistently from the earliest seminal public presentations of our history through a continuum that includes more recent efforts including Jon Stewart’s speech at the end of his Rally to Restore Sanity in October 2010.

Lankes--Faithful_RadicalAlthough “Faithful and Radicals” is ostensibly about school librarians, libraries, and the society-shaping roles they play and need to play in the extended communities they serve, it’s really far much more than that. If we are at all interested in the present and future of our communities—and who among us can afford not to be?—Lankes’s thoughts can’t help but touch and move us.

He is, as always, funny. (Who else would jokingly threaten to slash the tires on our cars if we spend more time creating booklists and pages full of links to online resources that soon will be broken than fulfilling our potential to contribute to the success of our communities?) Engaging. (The positive reactions to what he says are audible throughout the recording.) Radical (in the complex, multifaceted way that the word “radical” in its varying definitions implies: foundational, rooted, fundamental, and cool as well as extreme). Visionary. (His proposed mission statement for librarians—“The Mission of Librarians is to Improve Society through Facilitating Knowledge Creation in their Communities”—flows right off the pages of The Atlas of New Librarianship into “The Faithful and the Radical.”) Poignant. And humble. (He actually pokes fun at his own title for the presentation, commenting on how it could serve equally well as the name of a PBS production or a soap opera.) Above all, he’s obviously an incredibly talented teacher-trainer-learner—as I learned while participating in his New Librarianship Master Class (a massive open online course) and writing extensively about it last year. And all of those attributes combine to make him the sort of mover and shaker who keeps the world alive, vibrant, dynamic, thinking, and smiling—which is, in itself, a point worth lingering over momentarily, for it wasn’t at all clear a year ago that he would still be with us. He has openly, painfully, and beautifully, via his blog, chronicled his experiences with Hodgkin’s Lymphoma, and he begins “Faithful and Radicals” by noting that it’s his first major public presentation since undergoing stem cell transplants.

Altas_New_Librarianship--CoverBut that’s just the backdrop to much of what he accomplishes with “Faithful and Radicals.” His starting point is something every one of us needs to remember: that all of us—regardless of profession, interests, values, and experiences—has moments in which our faith is severely tested and doubts can become overwhelming. With that in mind, he recalls a recent, personal crisis of faith in which he asked himself why he continues to remain part of the group fighting to assure that libraries—and, more importantly—librarians (which, as I’ve written many times before, are our close allies in training-teaching-learning, and vice versa) are supported and that they are active participants in shaping their communities.

When all is said and done, the answer was quite simple. He decided that the strong role librarians play in serving communities—similar to the role I see any great trainer-teacher-learner playing—is so overwhelming powerful that he was “unwilling to be part of those who stood by and destroyed something I loved. Ultimately, the decision was, ‘I have a limited time on this Earth, and I’m going to use it to build up and be part of what I believe in because I have faith…that this stuff works. I have faith that we improve people’s lives. I have faith in you.”

It’s far more than the oft-quoted mission to support reading, he noted, adding that he actually hates the pervasive libraries-support-reading promotions because libraries and librarians promote so much more that is essential to learning, community-building, and creativity.

“Working with kids on an interest of theirs to develop an interest of theirs…this gets a big big big happy smiley face,” he reminds us as he moves us into a deeper, richer exploration of what it means to play leadership roles in our communities through libraries or any other significant learning organization. “It’s about using resources to learn, to improve, to build knowledge,” and to help prepare learners for their roles as “stewards of this world.”

The current movement to support the creation and growth of makerspaces within libraries, he suggests, is only part of the story—far from rooted in questions about whether to purchase a 3D printer or any other form of technology to create that makerspace: “If your library is not already a makerspace, you’re doing it wrong.”

Nearing the end of his presentation, he doubles back to overtly address his decision to undergo all the brutally awful treatment he has endured. Reflects on what it means to choose between giving up or fighting against a life-threatening disease through potentially lethal treatments. And acknowledge that surrender would have deprived him of the opportunity to be with us long enough to share “The Faithful and the Radical” with us.

From "Virtual Dave...Real Blog"

From “Virtual Dave…Real Blog”

“I have been at the edge of certain death. When I got my stem cell transplant…I had to go through terrible chemo, chemo that ripped sores in my tongue, chemo that tore out all my intestinal tract, chemo that took my hair, took my energy, took my ability to walk up a flight of stairs, and it even killed the very marrow in my bones. I voluntarily took a lethal injection. Why? Because I had faith. I had faith in my doctors. I had faith in my nurses, and I had faith in my caretaker and my wife and my family and myself that I was going to get there, that I was going to face down certain death and that I was going to move ahead, and I’m here without a hair in my head to show for it. But I’m here…

“Faith can be hard. Radical can be hard. Moving out of your comfort zone and seeing yourself as larger than you think you are can be hard. But it is essential. I have been through my crisis of faith, You have seen your crisis of faith. We will live through it, and we will use it to become even stronger radicals. We will use it to take that faith message to those who don’t really have it…”

Reaching the end of that recording, I was left rethinking long-held beliefs about what decision I might make if/when faced with the sort of life-threatening situation Lankes has struggled; I have to admit that what he says and what he does has, in the most significant of ways, served the purpose of great learning facilitation: he made me do some serious rethinking about personal comfort and preferences as opposed to the greater responsibilities each of us has.

Lankes could have opted to forego the fight. In a sense, however, he decided to work beyond the shift life had apparently decided to assign him and do some overtime by staying with us. It’s the sort of overtime for which there can be no adequate payment. But perhaps we can do our part in rewarding him by listening. Taking action. Thinking about the need to transcend our own comfort zones to take actions for the greater good of the people, the communities, and the societies that support us. And continuing to stand with those we love and admire through the best and worst of times in the hope that the best remains ahead of us.


Burning Wallets and Learning Magic

April 24, 2014

I really wasn’t very surprised this morning when Garret DePass’s wallet burst into flames as he opened it up to retrieve a business card for me. After all, DePass is a “closeup illusionist”—what most of us refer to as “a magician.”

Garret DePass

Garret DePass

And in the course of our conversation in a neighborhood coffee shop here in San Francisco’s Inner Sunset District, we realized how much our work has in common even though it starts from very different directions. In magic, as in learning, some of the most exciting moments are grounded in the unexpected and the engaging. In magic, as in learning, we arrive with expectations that, when set aside, produce something memorable. And in magic, as in learning, each revelation leaves us viewing the world a bit differently than we did before the transformative moment occurred.

It’s possible, DePass suggested, to overthink magic—just as it’s possible to overthink learning.

A friend of his, he recalled, suggests that “magic as an art has no aim; it’s all about just being magical.”

Continuing with his own reflections on that idea, he added, “Should we put a message to magic? No. The magic itself is enough.”

And that’s when my own DePassian moment of revelation magically occurred. While we are (understandably) asked to document results in learning to justify learning in business terms and I don’t at all disagree with the idea that learning can and often should produce something quantifiable, I believe we miss what DePass and his colleague would refer to the “art” of learning. Recognizing that learning can sometimes just be about learning actually paves the way to produce more concretely justifiable results.

Many of us involved in training-teaching-learning know the pathetically meager results our efforts produce. Resources including The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results (second edition written by Calhoun Wick, Roy Pollock, and Andy Jefferson) document the obvious problems and offer an engaging roadmap to creating learning opportunities that produce positive results. But in our rush to produce those “metrics” that are meant to justify the time and expenditure invested in supporting workplace learning and performance, we forget the foundations for some of the most enduring and memorable school-based learning experiences we’ve had throughout our lives. Our best and most effective learning facilitators were those who reached us where we needed to be reached, inspired us with curiosity and appreciation for the value of learning, and helped shape us into the successful and avid learners we became in the course of becoming valuable in our workplaces and beyond.

When we learn how to learn and, more importantly, develop a deeply-rooted appreciation for the learning process itself, we are nurturing a skill that helps us become successful in the lifelong learning efforts that keep us competitive and sought-after in the challenging world we inhabit.

Sleights_of_MindIt’s hardly a new idea that magic and learning are inextricably interwoven. Illusionist Kevin Spencer’s wonderful paper “Hocus Focus: Evaluating the Academic and Functional Benefits of Integrating Magic Tricks in the Classroom” offers a fascinating exploration of the topic. A #lrnchat conversation form February 21, 2013 (transcript retrievable by using “magic in learning” as the search term in the site search window) produced an engaging hour-long online exploration of the topic. And Stephen Macknik and Susana Martinez-Conde, in their book Sleights of Mind, review the cognitive neuroscience—the neuromagic—of how our brains process the magic tricks we see.

Pulling all of this back to DePass and his burning wallet brings us back to one more of those unexpected moments where magic and learning overlap. He and I were meeting, at a the suggestion of a shared colleague, so he could learn more about the possibilities open to him if/when he and his wife decide to move from Denver, where they currently live, to San Francisco. Still relishing the sight of that burning wallet, I decided to extend the moment by telling one of the waiters—who had not seen the now-extinguished flames—that we wanted another glass of water as soon as he could bring one to us; before he could turn away, DePass demonstrated the immediate need by reopening and reigniting his wallet. As soon as the waiter stopped laughing, he asked DePass whether he was free this coming Saturday afternoon and explained that he wanted to explore the possibility of bringing a bit of close-up illusionism to his seven-year-old son’s birthday party that afternoon. And as if by magic, we all learned that DePass’s possibilities here in San Francisco were far better than even he might have imagined.


The State of America’s Libraries 2014: Libraries, Social Networking, and Learning

April 16, 2014

“‘Social’ has come to mean more than sending a tweet or posting to Facebook,” trainer-teacher-learners and others perusing the 2014 edition of the American Library Association (ALA) State of America’s Libraries are reminded near the end of the “Social Networking” section.

State_of_Americas_Libraries_2014It’s an idea we understand viscerally when we serve ourselves and others by actively engaging in virtual office hours via Facebook or Google+ Hangouts; learning from and serving as active members of online communities of learning via live, facilitated tweetchats like #lrnchat or extended asynchronous explorations along the lines of the New Media Consortium’s recent Wiki-Thon; or creating content while using social media tools that make connectivist MOOCs (massive open online courses) like #etmooc (the Educational Technology & Media MOOC) or #xplrpln (the Exploring Personal Learning Networks MOOC) sustainable communities learning.

This is a huge leap from social-media-as-bulletin-board-for-ephemera to social-media-as-workplace-tool, and it’s one that more and more colleagues and their learners are embracing. While we still have plenty of learners who need help in making the transition from seeing the use of online social networking tools as irrelevant to their workplace and personal activities to integrating those tools into their various activities, we increasingly are seeing beginners quickly make the leap from skepticism to creative endeavors including the use of Twitter as a way of conducting virtual new-staff orientations, as school librarian Betty Turpin is doing with a group of library school students who will be completing a project at the International School of Stuttgart next month.

The writers of the State of America’s Libraries 2014 offer us a helpful view of social networking within the library context: “‘The social librarian is enmeshed in the fabric of the Internet of Things as curator, educator, filter, and beacon,’ says a post on Stephen’s Lighthouse. ‘In this complex, dynamic, and demanding environment, librarians are extending themselves and empowering library users’”—just as their colleagues working in other training-teaching-learning environments are doing.

Graphic from "Social Networking" section of the report

Graphic from “Social Networking” section of the report

They then lead us through a series of examples demonstrating how libraries are using social networking to foster innovations in social networking. There is the Pinal County (Arizona) Library District “compilation of articles and links on how libraries are using Facebook, Twitter, and blogs as tools to reach out to users”—a set of resources curated on a Pinterest board. There’s the LibraryScienceList rankings of the “100 Most Social Media Friendly College and University Libraries for 2013”; even the most cursory skim of the rankings reveals creative use of social media tools in many settings, including the University of California San Francisco Library, where efforts extend to connecting leaners to sessions on building online courses with Moodle 2, becoming a better presenter, and learning about digital video editing.

And at the end of the section, we come to an extension of the “Libraries and Community Engagement” theme explored elsewhere in the report: a mention of how academic libraries are using social media to foster community-building—which, for me, is one of the most natural, brilliant, yet frequently-overlooked use of social media tools available to library staff members and others engaged in training-teaching-learning.

I continually find myself returning to the experiences I’ve had in the development of sustainable online communities of learning through MOOCs and groups including #lrnchat, and feel that there is still plenty that many of us involved in libraries could be doing to better serve and engage members of our onsite and online communities. I see what colleagues in the American Society for Training & Development (ASTD) and, to a lesser extent, the American Library Association do to extend the learning that occurs in conferences, and remain a strong advocate of doing all we can to promote the blending of onsite and online communities in every way possible when it makes sense to do so. The confirmation that “public libraries’ use of social media is up sharply, especially among large libraries” is, therefore, encouraging news—and a reminder that we’re moving in the right direction to serve our blended 21st-century onsite-online constituency.

N.B.: Reflections on the Academic Libraries and Ebooks and Copyright Issues sections of the report have been posted by Jill Hurst-Wahl, director of the library and information science and LIS with school media specialization programs at Syracuse University, on her Digitization 101 blog.


The State of America’s Libraries 2014: Libraries, Community Engagement, and Learning

April 15, 2014

Having been tremendously inspired by interactions with librarians who are community leaders in Northeast Kansas, closer to home (in Mendocino County) and elsewhere over the past few months, I’m not at all surprised to see that the 2014 edition of the American Library Association (ALA) State of America’s Libraries has a wonderful new section: “Libraries and Community Engagement.”

State_of_Americas_Libraries_2014“America’s libraries continue to transform themselves, keeping pace with the changing economic, social, and technological aspects of American society,” those contributing to the report write at the beginning of the community engagement section. “Libraries’ deepening engagement with their communities takes many forms, from technology to education to social services, and serves many segments of the population.”

It’s not at all difficult to find plenty of documentation of the positive transformations underway in libraries and the communities in which they are increasingly integral collaborators in exploring and addressing a variety of educational and other needs: libraries as learning/social learning centers; libraries as advocates of literacy at a time when concepts of literacy themselves are evolving to reflect our needs; libraries as places where technology is explored; libraries as catalysts for change; and libraries as places where something as simple as a book discussion group can serve as a forum about community challenges.

What is at the heart of the community engagement section of the ALA report, however, are the stories.

We read about the Chattanooga Public Library’s efforts to provide “3D printers, laser cutters, sewing machines, and spaces for conducting business meetings…all things that an individual might find too expensive.” We learn about libraries across the country engaging children, through collaborations with the organization Family Place Libraries™, at critically important moments in children’s earliest educational endeavors. We see my local library system and former employer—the San Francisco Public Library—receive well-deserved kudos for its “pioneering outreach program to homeless users…staffed by a  full-time psychiatric social worker” and including “the services of five peer counselors, all of whom were once homeless themselves”—an effort increasingly emulated elsewhere. And we learn about libraries offering musical instruments and even plots of land for checkout in addition to examples we find elsewhere with just a small bit of effort: tool libraries, seed libraries, and much more.

For those of us who have eagerly followed and supported ALA’s “Promise of Libraries Transforming Communities” initiative—fostered by former ALA President Maureen Sullivan and many others—and the ever-evolving ALA Libraries Transforming Communities website with its numerous useful resources, the ALA report is an update, a confirmation, and a source of encouragement.

It also is a strong reminder that we all have roles to play in strengthening collaborations between libraries and other key members of our communities—and that includes calling our non-library colleagues’ attention to reports like the State of America’s Libraries report and encouraging them to see how the content can expand and enrich their own community collaborations.

nmc.logo.cmykMy most progressive and far-reaching colleagues in workplace learning and performance in libraries, the American Society for Training and Development (ASTD), and the New Media Consortium recognize that we need to look beyond our usual training-teaching-learning environments to see ourselves in the larger context of all learning organizations—including museums and other arts organizations—that play overlapping roles in the average lifelong learner’s experiences. Media Specialist/School Librarian Buffy Hamilton, for example, consistently takes her learners on virtual trips far beyond the physical libraries she has served. ASTD CEO Tony Bingham consistently dazzles and inspires us with visionary training-teaching-learning presentations at the annual ASTD Chapter Leaders Conference and elsewhere. New Media Consortium Chief Executive Officer Larry Johnson consistently encourages staff and colleagues to take the large-picture view of how various learning organizations adapt new technology and address trends and challenges in learning worldwide.

ALonline346[1]When we bring all of this back to the content of the ALA report and read about what libraries and library staff members do to support and promote learning within their communities, we realize that those of us involved in adult learning need to see what tomorrow’s adults are doing as today’s children and teens. When we see what today’s community college, technical school, and university learners are doing, we need to be preparing to provide learning landscapes that help meet the needs they will continue to have in the years and decades we will have them in our workplaces.

And most importantly, we need to recognize that taking the time in our own workplaces—during our workdays—to read, ponder, react to, discuss, and implement what we encounter in well-written and thoughtfully produced report along the lines of The State of American’s Libraries 2014 is not a luxury. It’s an essential part of our own lifelong learning endeavors that make us contributors and partners in the development and maintenance of our own onsite and online communities.

Next: Libraries and Social Networking; reflections on the Academic Libraries and Ebooks and Copyright Issues sections of the report have been posted by Jill Hurst-Wahl, director of the library and information science and LIS with school media specialization programs at Syracuse University, on her Digitization 101 blog.


Learning Social Media With Our Learners Revisited: Tweetorientations

March 14, 2014

Less than a year ago, Betty Turpin (librarian at the International School of Stuttgart) was completing a four-week online “Social Media Basics” course I had designed and was facilitating for ALA Editions. Now she is introducing me to innovative uses of the social media tools we explored with her course colleagues.

Betty Turpin

Betty Turpin

Twitter is at the center of a story that should be tremendously inspiring and useful to any trainer-teacher-learner. Betty is maintaining a wonderful Twitter feed (look particularly as the series of tweets that began appearing on February 13, 2014) to help prepare students for participation in a dynamic study-abroad program and project designed to produce concrete results: “planning, managing, and implementing an entirely new school library, and assessing a sustainable automation system in a fully-contained setting” while earning full credit for two courses (“Managing Library Automation Projects” and “Seminar in Information Resources and Services for Special Clienteles”), a promotional flyer confirms. Betty’s use of Twitter also made me aware of what she is doing; we used Twitter for an initial interview about her efforts before moving the conversation into email; and I suspect we’ll both continue using Twitter to post updates as she continues orientation-by-Twitter—an idea I suspect many of us will eagerly look to apply into our own training-teaching-learning efforts.

Her summary via email shows us what has developed:

UNT_Logo“The University of North Texas [UNT], your alma mater as well as mine, has a study abroad program for graduate library students. I participated as a student four years ago in Kyiv, Ukraine. Last year I tagged along to a school in Moscow, Russia, for my own professional development. I graduated from UNT in 2012, but as you might imagine, professional development for English-speaking librarians overseas is a bit hard to come by. This year, I am the sponsoring librarian and the students are coming to work for me at my school in Stuttgart, Germany.  I’ve also arranged for the students to start-up a library at a new international school in Karlovy Vary, CZ.  The school will open its doors with its first students in August, 2014. The library and opening day collection will be put into place by UNT’s Dr. [Barbara] Schultz-Jones, Professor Debby Jennings, and their team of 20 graduate librarians.

“Dr. Schultz-Jones has been running this program for ten years, more or less…When the team started getting themselves organized for this year’s trip, I decided to use a social media platform to help pass on some of the information they might either need or want for their trip.”

International_School_of_Stuttgart_LogoTwitter became Betty’s tool of choice because she saw it as a way to build excitement; as a resource that could be easily managed on a day-to-day basis; and as a conduit to concisely provide valuable tidbits orienting the learners to the International School of Stuttgart, the city and its culture, and general library issues they will need to understand before they dive into their project of creating that new school library in the Czech Republic, she explained.

“Students get overwhelmed thinking abt. an overseas visit. Bits of info at a time work better, hence tweets,” she added via Twitter.

The feed she maintains is charmingly effective. It begins with an invitation to engagement (“Welcome, UNT Student Librarians! Pls follow me. We’ll tweet info., photos, and exciting news from Germany until you are HERE! Tchüß!”); continues with introductions to wonderful resources, including the school’s website and to the Visible Thinking site, to prepare them for the work they are about to begin; and includes tweets designed to facilitate online interactions among the learners themselves. Understanding the value of imagery, she is particularly good at incorporating colorful photographs into those tweets, showing everything from playful images of the people the learners will meet at the school to a picture of one of the chairs available to them. This is a level of orientation so far removed from the deadly-dull introductory information dumps so prevalent in student and workplace learning today that it almost begs to have its own training-teaching-learning nomenclature: Tweetorientations, anyone?

And there’s more: her feed, in addition to nurturing a community of learning, also has the potential to easily be organized into a newly-formatted reusable learning object—perhaps part of a larger custom-designed orientation manual or virtual textbook that could include tips and observations from the learners themselves—if she ultimately decides to collect the entire series into a Storify document or a PDF to be accessed by the UNT students or anyone else interested in Stuttgart and the International School.

For now (as Betty notes), she has a very small number of followers on Twitter. But I suspect that will change when our training-teaching-learning colleagues realize how effectively she is using Twitter. And what a great example she is setting for the rest of us.


Scanning the MOOC and Open Educational Resources Environment in Libraries…and Beyond

March 7, 2014

The potentially fruitful intersection of massive open online courses (MOOCs), Open Educational Resources (OERs), and libraries is nicely explored in a newly released environmental scan and assessment released under the auspices of the Association of College & Research Libraries, a division of the American Library Association.

Written by Carmen Kazakoff-Lane, a librarian at Brandon University (Manitoba), the report should be useful to trainer-teacher-learners within as well as outside of libraries as we all continue exploring the ways that MOOCs, Open Educational Resources, and libraries contribute to our lifelong learning environments.

ACRL_MOOCs_OERs_Scan“Libraries can and should support open education….” Kazakoff-Lane suggests in the opening paragraphs of Environmental Scan and Assessment of OERs, MOOCs and Libraries: What Effectiveness and Sustainability Means for Libraries’ Impact on Open Education, “[b]ut before libraries do so, it is useful to understand the open education movement as a whole, including some of the key challenges facing both OERs and MOOCs…”—a suggestion I believe applies equally to many outside of libraries, for the more we  viscerally understand MOOC and OERs through first-hand experience, the more likely we are to find creative ways to address the training-teaching-learning challenges we face.

OERs, she maintains, “are a natural outcome of several social trends” including open-content movements, “the evolution of a society where individuals actively share information and where many people collaboratively develop and improve knowledge,” Web 2.0 technology that supports the tradition of sharing ideas among colleagues, and increasingly “global access to education via the Internet.”

MOOCs, in a similar vein, are “an evolutionary outgrowth of two major trends,” she maintains: online learning and other innovations including flipped classrooms, and the Open Educational Resources movement itself.  

Among her suggestions to her library colleagues are to address the need “to engage with the OER movement” and explore ways that they can support learners and learning facilitators interesting in using MOOCs as part of their learning landscape. Again, those of us who also work outside of libraries have plenty to gain through similar explorations as well as through explorations of where we might create partnerships with our library colleagues—particularly those who, by working in academic libraries, are clearly in the middle of well-established learning environments.

Our library colleagues, she notes, are in a great position to “provide important intellectual property services and advice” about copyright issues related to OERs and MOOCs; facilitate use of restricted materials; and help learners make successful transitions from being information consumers to being “a community of information sharers.”

etmoocWhile there is much to admire in the report, there are also points where caveat emptor is an appropriate warning. Her assertion that MOOCs “are a largely experimental undertaking that has yet to demonstrate its effectiveness as an educational tool” suggests that she has not yet had the positive experience of participating in an effective connectivist MOOC such as #etmooc (the Educational & Technology MOOC that produced tangible learning successes and produced an ongoing community of learning) or #xplrpln (the Exploring Personal Learning Networks MOOC that helped participants expand their PLNs while studying the topic).  

Her presentation overall, however, is well balanced and reminds us that in spite of criticisms about low-completion rates among those registering for MOOCs, those facilitating learning through large-scale MOOCs, are “able to educate more students in one class than he or she otherwise would in an entire career.”

As she brings the report to a close, she leaves us with a recommendation well worth considering: “Libraries can and should play a central role in either [MOOCs or Open Educational Resources], and in so doing ensure that their institutions and users are best served by a sober look at the pros and cons of different models of openness for learners, educators, institutions, and governments, not just in the immediate future, but in the long term as well.”

It’s great advice for those working with and served by libraries, and it’s great advice for anyone involved in any aspect of our continually evolving concepts of lifelong learning.


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